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Books > Business & Economics > Business & management > International business
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Cross-cultural Knowledge Management - Cultural Influences in China and Brazil (Hardcover)
Loot Price: R3,782
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Cross-cultural Knowledge Management - Cultural Influences in China and Brazil (Hardcover)
Series: Routledge Advances in Management and Business Studies
Expected to ship within 10 - 15 working days
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Knowledge has become increasingly complex and important for
organizations. Despite the growing recognition of the factors that
enable knowledge management in organizations, our understanding
about the unique cross-cultural challenges is rather limited. In
particular, how cultural differences influence people's
participation in knowledge management activities still remains
unclear. By conducting qualitative case studies and analytic
hierarchical process (AHP) with multinational firms in Brazil and
China, this book addresses the broader issue of cultural influences
on knowledge management. Specific emphasis has been put on their
indigenous cultural norms, including guanxi, face and jeitinho and
the impacts they have on knowledge sharing. Drawing on an
integrative knowledge management model, the results from AHP
analysis reveal how some cultural-specific factors related to
people, process and knowledge can affect the effectiveness of
socialization, externalization and internalization processes in a
production context. The book will be useful to both management
academics and business practitioners. While academics will gain
insight into the intricacies of knowledge sharing activities in
production organizations, managers will find some useful conceptual
tools to resolve the challenges of knowledge management in a
cross-cultural context.
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