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Managing for Quality and Performance Excellence (Paperback, 12th Edition) Loot Price: R1,573
Discovery Miles 15 730
Repayment Terms: R147 pm x 12*
You Save: R116 (7%)

Managing for Quality and Performance Excellence (Paperback, 12th Edition)

James R. Evans

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List price R1,689 Loot Price R1,573 Discovery Miles 15 730 | Repayment Terms: R147 pm x 12* You Save R116 (7%)

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Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence.

Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.

General

Imprint: Cengage
Editors: James R. Evans
Format: Paperback
Edition: 12th Edition
ISBN-13: 978-0-357-98478-9
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Management & management techniques > General
Books > Varsity Textbooks
Books > Academic & Education > Varsity Textbooks > Business & Economics
Books > Academic & Education > Varsity Textbooks > Business Management
Books > Academic & Education > Varsity Textbooks > Management
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LSN: 0-357-98478-1
Barcode: 9780357984789

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