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Case Studies for Organizational Communication - Understanding Communication Processes (Paperback, 3rd Revised edition)
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Case Studies for Organizational Communication - Understanding Communication Processes (Paperback, 3rd Revised edition)
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Case studies offer students the opportunity to explore critical
incidents and develop effective strategies for resolution.
Featuring the exclusive, real-life case studies of top
communication scholars, Case Studies for Organizational
Communication: Understanding Communication Processes, Third
Edition, employs a unique applied approach that allows students to
use their knowledge of organizational communication to analyze
typical organizational problems.
Edited by Joann Keyton and Pamela Shockley-Zalabak, the book
includes a variety of open-ended cases that encourage lively
classroom discussions. This format also provides instructors with
greater flexibility in connecting case assignments to their primary
text.
Now in its third edition, the book is enhanced by an updated
companion website (www.oup.com/us/keytonshockley) featuring
instructor resources and case studies from previous editions. Two
new sections--"Organizations and Their Stakeholders" and
"Organizational Crisis"--and twenty-one new readings address a
variety of issues, including organizational technology, teamwork
and group processes, decision-making and problem-solving, and
diversity.
A flexible supplement covering a broad range of contexts and
situations, Case Studies for Organizational Communication, Third
Edition, is an essential resource for helping students devise
successful communication strategies.
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