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Knowledge Management and the Practice of Storytelling - The Competencies and Skills Needed for a Successful Implementation (Hardcover)
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Knowledge Management and the Practice of Storytelling - The Competencies and Skills Needed for a Successful Implementation (Hardcover)
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As organizations continue to discover the power of storytelling to
shape, transform and transfer knowledge, the need for complex
resources to harness that power and meet business goals increases.
At the forefront of this challenge are knowledge management
practitioners, change management leaders, and organizational
development professionals who need information to obtain a
practical advantage to implement sustainable storytelling
initiatives. Knowledge Management and the Practice of Storytelling:
The Competencies and Skills Needed for a Successful Implementation
offers practical advice and guidance on the skills and competencies
needed to meet those challenges. Discussing the competencies needed
to use language and performance effectively to tell stories that
will elicit tacit knowledge, this volume focuses on coaching
strategies to help others develop storytelling skills, and provides
background knowledge useful to champion and promote storytelling
practices across organizational cultures and communities. Knowledge
Management and the Practice of Storytelling will prove especially
useful to practitioners who are charged with the development and
leadership of storytelling initiatives but may lack a robust
background on the practicalities of organizational storytelling. To
meet those challenges, the book offers practical applications
rooted in ethnographic research to find and select stories, conduct
storytelling interviews, and analyse organizational communities and
cultures to the meet the needs of target audiences. Most
importantly, Knowledge Management and the Practice of Storytelling
offers practical advice on assessment and evaluation strategies to
measure the effectiveness and organizational impact of
storytelling.
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