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The Facade of Excellence - Defining a New Normal of Leadership (Hardcover)
Loot Price: R1,067
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The Facade of Excellence - Defining a New Normal of Leadership (Hardcover)
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The crucial need to substitute true leadership for bad management
practices such as Management By Objectives (MBO) and the use of
fear is now well known and was often championed by Dr. W. Edwards
Deming. While significant progress has been made, many
organizations (especially outside of manufacturing) are either just
getting started with their improvement efforts or they are faking
their way forward (going through the motions), trying to imitate
what they have read in books or have seen at conferences. The
executives of these organizations might give permission for the
tools of Lean and Six Sigma to be taught but many of them still
refuse to look in a mirror and change their own leadership style.
They have built a "facade of excellence" that crumbles quickly
whenever a bit of chaos is introduced. Not being able to sustain
improvements over the long term is one of the top complaints from
improvement professionals. What ingredient is missing that
prohibits changes to occur throughout the leadership ranks that
might create a culture that embraces teamwork, collaboration and
improvement? To start, what exactly do we mean by leadership? The
common mistake is to try and put all effective leaders into the
same box. Leadership actually has many dimensions and several
definitions. This book explores four different styles of leadership
that includes "The Crisis Leader," "The Idea Gathering Leader,"
"The Team Forming Leader," and "The Empowerment Leader." Each of
the four styles is appropriate when given a certain set of
circumstances (an organization in trouble needs a "Crisis Leader"
for example). The goal is to shift the organization, including the
leaders and all of the employees at every level, toward
collaboration and empowerment. Why go through the pains to rebuild
an organization's culture and leaders? In the annual "IndustryWeek
Magazine - Best Plants" competition, the companies that have made
the transition to high performance, fully empowered teams ("The
Empowerment Leader"), in general, demonstrate far better results
than all other applicants (and they tend to win "Best Place to
Work" awards as well). So, what is keeping organizational leaders,
especially those in the middle of the organization chart, from
adopting the "The Empowerment" leadership style? This book defines
and helps the reader understand what this new normal of leadership
consists of and: Explains the four different styles of leaders and
how these are different than a typical "old style" manager.
Indicates which style is appropriate given a certain set of
circumstances and how a leader knows when it is time to migrate
from one style to another. Illustrates what it means for an
organization to shift from a "dictator" culture to one of
collaboration and what steps can be taken to help this
transformation. Explores the current definition of a "promotable
manager" and how this differs from a new normal definition of an
outstanding, effective "Empowerment" leader. Defines Mission,
Vision, Strategy, and Values and how these four cultural principles
fit into the leadership progression model. Shows how the culture
within the organization will be different after the adoption of
empowered teams and introduces the concept of "Enthusiastic
Productivity."
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