In the crowded field of customer relationship management (CRM)
systems, SugarCRM stands out--not only for its modular design, but
also for the ease with which you can develop, customize, and extend
your CRM applications. This concise book provides a thorough
overview of the development tools and APIs available in SugarCRM
6.2, showing both developers and nondevelopers alike how to use
them to build a sample application step-by-step.
You'll learn how to bend and twist SugarCRM's extensible MVC
framework to create custom applications, including solutions for
automating your business that go beyond traditional CRMs.Learn how
SugarCRM modules interact with one another through data
relationships Build your CRM application with SugarCRM's GUI
developer tools--without touching code Use built-in design
templates with Module Builder to design new CRM modules Customize
modules with the Studio tool to add new fields or additional
relationships between modules Automate common and tedious tasks
within your application, using custom PHP code with SugarCRM's
powerful API Integrate external applications into your CRM solution
through SugarCRM's web services API
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