Online communities offer a wide range of opportunities today for
supporting a cause, marketing a product or service, or developing
open source software. The Art of Community helps you develop the
talents you need to recruit members to your community, and motivate
and manage them to become active participants. This expanded
edition offers advice for using social networking platforms,
organizing summits, and tracking progress on your goals. You'll
also benefit from interviews with several community management
leaders. Author Jono Bacon offers experiences and observations from
his decade-long effort to build and manage communities, including
his current position as manager for Ubuntu. Discover how a vibrant
community can provide a reliable support network, a valuable source
of new ideas, and a powerful marketing force - vital ingredients
for any organization or project, particularly when money is tight.
* Develop specific objectives and goals for building your community
* Build simple, nonbureaucratic processes to help your community
perform tasks, work together, and share successes * Provide tools
and infrastructure that let contributors work quickly * Create buzz
around your community to get more people involved * Track the
community's work so it can be optimized and simplified * Explore a
capable, representative governance strategy for your community *
Identify and manage conflict, such as dealing with divisive
personalities
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