Fundamentals of Service Systems (Hardcover, 1st ed. 2015)

This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Series:	Service Science: Research and Innovations in the Service Economy
Release date:	December 2015
First published:	2015
Editors:	Jorge Cardoso • Hansjoerg Fromm • Stefan Nickel • Gerhard Satzger • Rudi Studer • Christof Weinhardt
Dimensions:	235 x 155 x 27mm (L x W x T)
Format:	Hardcover
Pages:	362
Edition:	1st ed. 2015
ISBN-13:	978-3-319-23194-5
Categories:	Books > Computing & IT > Internet > Web design Books > Computing & IT > Social & legal aspects of computing > Human-computer interaction Books > Business & Economics > Business & management > Management of specific areas > Research & development management Books > Business & Economics > Business & management > Business mathematics & systems > General
LSN:	3-319-23194-4
Barcode:	9783319231945

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