In order to satisfy the needs of their customers, network
utilities require specially developed maintenance management
capabilities. Maintenance Management information systems are
essential to ensure control, gain knowledge and improve-decision
making in companies dealing with network infrastructure, such as
distribution of gas, water, electricity and telecommunications.
Maintenance Management in Network Utilities studies specified
characteristics of maintenance management in this sector to offer a
practical approach to defining and implementing the best management
practices and suitable frameworks.
Divided into three major sections, Maintenance Management in
Network Utilities defines a series of stages which can be followed
to manage maintenance frameworks properly. Different case studies
provide detailed descriptions which illustrate the experience in
real company situations. An introduction to the concepts is
followed by main sections including:
A Literature Review: covering the basic concepts and models needed
for framework design, development and implementation.
Framework Design and Definition: developing the basic pillars of
network utilities maintenance management framework.
Performance Evaluation & Maturity: focusing on the reliability
concept and maturity models from different viewpoints.
By establishing basic foundations for creating and maintaining
maintenance managements strategies, Maintenance Management in
Network Utilities acts a practical handbook for all professionals
in these companies and across areas such as network development,
operations management and marketing.
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