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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Salesforce.com For Dummies, 7th Edition (Paperback, 7th Edition) Loot Price: R761
Discovery Miles 7 610
You Save: R169 (18%)
Salesforce.com For Dummies, 7th Edition (Paperback, 7th Edition): L Kao

Salesforce.com For Dummies, 7th Edition (Paperback, 7th Edition)

L Kao

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Was R930 Loot Price R761 Discovery Miles 7 610 | Repayment Terms: R71 pm x 12* You Save R169 (18%)

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Get up to lightning speed with this fully updated, bestselling guide to using Salesforce.com! Salesforce.com For Dummies, 7th Edition gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll learn how to maximize the new user interface to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Written by Salesforce.com insiders with years of expertise in CRM services, this new edition covers the latest enhancements to Salesforce.com, the world's most popular customer relationship management software. You'll find out how to determine the right configuration to suit your business needs, and how to use apps, widgets, and tools to personalize your system. Then, you'll explore prospecting leads, managing accounts and partners, developing contacts, tracking products, calculating forecasts, and utilizing service and support. Customize the new user interface with apps, widgets, and tools Prospect leads, drive sales, and provide outstanding customer service Manage contacts, identify opportunities, and analyze your results Collaborate with colleagues using Chatter More than 150,000 companies worldwide use Salesforce.com as their CRM solution--if you're a new or existing user looking to maximize the potential of the new UI, this book has everything you need.

General

Imprint: John Wiley & Sons
Country of origin: United States
Release date: 2020
First published: 2019
Authors: L Kao
Dimensions: 238 x 199 x 23mm (L x W x T)
Format: Paperback
Pages: 416
Edition: 7th Edition
ISBN-13: 978-1-119-57632-7
Categories: Books > Computing & IT > Computer software packages > General
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Promotion > For Dummies > Business
Books > Promotion > For Dummies > Computing > Software
LSN: 1-119-57632-6
Barcode: 9781119576327

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