This volume focuses on what many see as an iminent crisis in the
public sector, and particularly in the federal government-the
possibility that, due to the realities of workforce demographics,
poor leadership, lack of competitiveness in the labor market, and
demotivating worker conditions, the public service will not
maintain its capacity to manage programs, execute laws, and
effectively deliver services for the American people. Larry Lane
and James Wolf examine the significant human resource problems now
confronting federal agencies, addressing these issues from a
demographic, organizational, political, and cultural perspective.
Arguing that the revitalization of the public service demands an
effective, responsible, energetic, and committed workforce, they
recommend concrete solutions and strategies aimed at stabilizing
the current situation and contributing to a stronger and more
effective public service over the long term. Following an
introductory statement of major issues, Lane and Wolf explore the
crucial roles of the public service in a democratic system of
governance and assess the factors that now put the system at risk.
They then introduce four conceptual lenses that can be used as an
analytical tool to understand the problems of the public service
and to develop solutions for assuring the supply, preparedness,
productivity, and dedication of government employees. The authors
first look at employment flow-the problem of maintaining workforce
cadres over time. They examine problems of attraction and
retention, inadequacies in system personnel policies, and the
necessity for workforce planning. Turning to a discussion of
competence in the workforce, the authors examine systemicblocks to
the development of competence and offer strategies for addressing
the competence issue. The next two chapters treat the concepts of
energy and commitment, exploring ways to foster an organizational
culture that encourages productivity, continuous improvement, and a
long-term commitment to public service. The final chapter presents
a detailed set of proposals, options, and initiatives for
rebuilding the public service. Administrators, policy-makers,
personnel officers, and students of public administration will find
this work a significant contribution toward understanding and
resolving the public sector's intensifying human resource problems.
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