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Change Management in Information Services (Paperback, 2nd edition)
Loot Price: R1,561
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Change Management in Information Services (Paperback, 2nd edition)
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Information services are currently going through what is probably
the most significant period of change in their history. At the same
time, thinking about organisational change in general management
has continued to develop, and many of the emerging ideas,
strategies and processes are increasingly relevant to information
services. Since the first edition of this highly regarded book was
published in 2000 the pace of change has accelerated because of the
influence of digitisation and technological developments in
general, the emergence of what might be called a business culture,
changes in skills and knowledge requirements, and changes in user
and personnel attitudes. Despite these rapid developments the
current literature tends to reflect a preoccupation with
technological developments at the expense of consideration for the
broader managerial base. This second edition fills the gap in the
literature and is fully updated with the inclusion of a number of
new chapters and new case studies.
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