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Human Resource Management in the Hospitality Industry - A Guide to Best Practice (Paperback, 10th edition)
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Human Resource Management in the Hospitality Industry - A Guide to Best Practice (Paperback, 10th edition)
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Human Resource Management in the Hospitality Industry: A Guide to
Best Practice takes a 'process' approach and provides the reader
with an essential understanding of the purpose, policies and
processes concerned with managing an enterprise's workforce within
the current business and social environment. Since the ninth
edition of this book there have been many significant developments
in this field and this new edition has been completely revised and
updated in the following ways: Extensively updated content to
reflect recent issues and trends relevant to the hospitality
industry including: changing labour market profiles and the 'gig'
economy, the digital transformation of HRM practices, employer
branding developments, talent management strategies, employee
well-being considerations, and contemporary concerns over
diversity, gender and harassment at work. Five new chapters on:
organizational culture, modern labour markets, emotions and
well-being, careers in hospitality, and digital HRM. New
international case studies throughout to explore key issues and
show real-life applications of HRM in the hospitality industry.
Written in a user-friendly style, each chapter includes
international examples, bulleted lists, guides to further reading
and exercises to test knowledge.
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