Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis (Paperback, 2013 ed.)

Contemporary worklife builds upon a foundation for teamwork among skilled and dedicated people. Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and colleagues. Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis presents a theoretic framework for considering the fundamental issues of group dynamics and individual psychology that lie behind this ongoing workplace incivility crisis. It contextualizes the need for belonging as a motivation that shapes expressed social behaviour and intensifies received social behaviour. Looking at cognitive elements as well as rudeness rationales that pertain to workplace incivility and its justification, this work maps social constructs, including the role of team leadership, that lead to setting implicit social norms. In addition to formulating a theoretical framework, Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis considers methods to address the dynamics that perpetuate incivility at work and actively points at setting an action agenda to evaluate their impact.

General

Imprint:	Springer
Country of origin:	Netherlands
Series:	SpringerBriefs in Psychology, 8
Release date:	October 2012
First published:	2013
Authors:	Michael Leiter
Dimensions:	235 x 155 x 5mm (L x W x T)
Format:	Paperback
Pages:	87
Edition:	2013 ed.
ISBN-13:	978-9400755703
Categories:	Books > Social sciences > Psychology > Occupational & industrial psychology Books > Social sciences > Psychology > The self, ego, identity, personality Books > Business & Economics > Business & management > Business strategy Books > Social sciences > Psychology > Cognition & cognitive psychology > General Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Books > Medicine > General issues > Public health & preventive medicine > Personal & public health > General Promotions
LSN:	9400755708
Barcode:	9789400755703

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