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Emotional Intelligence for Leadership Effectiveness - Management Opportunities and Challenges during Times of Crisis (Hardcover)
Loot Price: R3,342
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Emotional Intelligence for Leadership Effectiveness - Management Opportunities and Challenges during Times of Crisis (Hardcover)
Expected to ship within 12 - 17 working days
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This new volume provides a broad yet in-depth examination of the
workplace challenges faced due to COVID-19 through the lens of
emotional intelligence and the roles of leadership. Offering
multiple perspectives-theoretical, philosophical, qualitative, and
quantitative, this volume brings together many voices from
leadership experts on how to effectively apply emotional
intelligence principles and strategies to navigate the mental and
psychological challenges facing the workforce as well as those in
management roles. The diverse range of topics address meeting the
psychological and emotional health needs of the workforce and the
varied roles of management and leadership. The book discusses the
elements caused as a result of the pandemic, such as anxiety,
depression, and stress; social distancing; financial difficulties;
and the continuous spread of negative information through social
media. The book offers creative strategies on How to use emotional
intelligence as a tool to manage conflict, emotions, and behavior
during crisis How to adapt-and even thrive-in the "new normal" How
to gauge and enhance emotional resilience of leadership and the
workforce How to practice ethical leadership in crisis management
How to use mediative fuzzy logic to deal with inconsistent
information providing a solution when contradiction exists How to
encourage self-care approaches during the pandemic COVID-19 How to
build a supportive organizational culture that helps to promote
encouragement and acknowledgment, strong team connections,
continuous education, and investments in staff development The
volume takes into consideration the unique challenges of some
specific sectors, including pharmaceutical, hospitality and
tourism, and medicine and healthcare, higher education, and offers
information on how to help gain a work-life balance. The thoughtful
and creative studies and solutions presented in Emotional
Intelligence for Leadership Effectiveness: Management Opportunities
and Challenges during Times of Crisis will be of immense value to
those in leadership roles in all kinds of workplaces. It will be
valuable for human resource and organizational behavior management
professionals, government policymakers, educators, and many others.
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