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The Knowledge Manager's Handbook - A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization (Hardcover, 2nd Revised edition)
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The Knowledge Manager's Handbook - A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization (Hardcover, 2nd Revised edition)
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WINNER: CILIP's Knowledge and Information Management Award 2019 -
Information Resources Print Category The way an organization
manages and disseminates its knowledge is key to informed business
decision-making, effectiveness and competitive edge. The Knowledge
Manager's Handbook takes you step by step through the processes
needed to define and embed an effective knowledge management
framework within an organization. This second edition now includes
clear guidance on the best practice requirements from the first
ever internationally recognised standard for knowledge management,
ISO 30401:2018, as well as content on the impact of AI and data
analytics. Nick Milton and Patrick Lambe work through each stage of
creating and implementing a knowledge management framework for an
organization's specific needs, based around the four essential
aspects of knowledge management: people, processes, technologies
and governance. With updated international case studies from
organizations of all sizes and sectors, along with user-friendly
templates and checklists to help implement effective knowledge
management procedures, The Knowledge Manager's Handbook is the
end-to-end guide to making a sustainable change in the knowledge
management culture.
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