There is a fundamental, powerful, and universal desire amongst
humans to interact with others. People have a deep-seated need to
communicate, and the greater their ability in this regard the more
satisfying and rewarding their lives will be. The contribution of
skilled interpersonal communication to success in both personal and
professional contexts is now widely recognised and extensively
researched. As such, knowledge of various types of skills, and of
their effects in social interaction, is crucial for effective
interpersonal functioning.
Previous editions have established Skilled Interpersonal
Communication as the foremost textbook on communication. This
thoroughly revised and expanded 5th edition builds on this success
to provide a comprehensive and up-to-date review of the current
research, theory and practice in this burgeoning field of study.
The first two chapters introduce the reader to the nature of
skilled interpersonal communication and review the main theoretical
perspectives. Subsequent chapters provide detailed accounts of the
fourteen main skill areas, namely: nonverbal communication;
reinforcement; questioning; reflecting; listening; explaining;
self-disclosure; set induction; closure; assertiveness;
influencing; negotiating; and interacting in, and leading, group
discussions.
Written by one of the foremost international experts in the
field and founded solidly in research, this book provides a key
reference for the study of interpersonal communication. This
theoretically informed, yet practically oriented text will be of
interest both to students of interpersonal communication in
general, and to qualified personnel and trainees in many
fields.
General
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