This accessible, highly interactive book presents a transformative
approach to communication in leadership to meet workplace
challenges at both local and global levels. Informed by
neuroscience, psychology, as well as leadership science, it
explains how integrating and properly balancing two key focal
points of management-the tasks at hand and the concerns of others
and self-can facilitate decision-making, partnering with diverse
colleagues, and handling of crises and conflicts. Case examples, a
self-test, friendly calls for reflection, and practical exercises
provide readers with varied opportunities to assess, support, and
evoke their readiness to apply these real-world concepts to their
own style and preferences. Together, these chapters demonstrate the
best outcomes of collaborative communication: greater
effectiveness, deeper empathy with improved emotional fulfillment,
and lasting positive change. Included in the coverage: * As a
manager, can I be human? Using the two-agenda approach for more
effective-and humane-management. * Being and becoming a
person-centered leader and manager in a crisis environment. *
Methods for transforming communication: dialogue. * Open Case: A
new setting for problem-solving in teams. * Integrating the two
agendas in agile management. * Tasks and people: what neuroscience
reveals about managing both more effectively. * Transforming
communication in multicultural contexts for better understanding
across cultures. As a skill-building resource, Transforming
Communication in Leadership and Teamwork offers particular value: *
to diverse business professionals, including managers, leaders, and
team members seeking to become more effective * business
consultants and coaches working with people in executive positions
and/or teams * leaders and members of multi-national teams *
executives, decision makers and organizational developers *
instructors and students of courses on effective communication,
social and professional skills, human resources, communication and
digital media, leadership, teamwork, and related subjects.
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