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Mastering Market Analytics - Business Metrics - Practice and Application (Hardcover)
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Mastering Market Analytics - Business Metrics - Practice and Application (Hardcover)
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In Mastering Market Analytics, Robert Kozielski presents various
measurement systems and marketing metrics, along with common
mistakes made by organizations and managers in the process of
measuring business activities, and illustrates how to avoid these
mistakes. The new turbulent business environment has resulted in
the decrease in effectiveness and efficiency of marketing
activities, resulting in 50% of campaigns in social media remaining
unnoticed by the public in 2016 alone. Response rates on emailing
campaigns have dropped, one dollar invested in TV advertising
generates only .32 cents of return, which all leaves the question
of whether these activities are still effective in the contemporary
world. What does effective marketing actually mean and which areas
can be measured while assessing organizational effectiveness? Do
sales and marketing benefit only the company or do they also
generate value for customers? With over twenty years of experience
in world markets, Kozielski takes lessons and case studies from
Eastern Europe to delve into 76 indicators, divided into four
groups: sales, distribution, marketing communication, and ecommerce
and social media, exploring from both the strategic and operational
points of view. Linking applicable descriptions of the metrics with
systems of measurement for these marketing activities and results,
Kozielski's work is of interest to marketing scholars and MBA
students.
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