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Books > Business & Economics > Business & management > Business communication & presentation
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Can We Talk? - Seven Principles for Managing Difficult Conversations at Work (Paperback)
Loot Price: R937
Discovery Miles 9 370
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Can We Talk? - Seven Principles for Managing Difficult Conversations at Work (Paperback)
Expected to ship within 9 - 17 working days
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WINNER: Independent Press Award 2022 - Career Are you avoiding an
uncomfortable conversation at work? If you're an executive or a
team leader, strengthening your organization's ability to have
difficult conversations is necessary and worth the discomfort. The
key to successful dialogue starts and ends with changing the
conversation. Recognizing that it takes two people to engage in
meaningful outcomes, Can We Talk? outlines what each contributor
needs to do to achieve the best possible result. Using examples
from everyday work situations, this book offers guidance on how to
create the right conditions for a meaningful discussion. The author
identifies the seven key principles that enable both parties to
gain a deeper understanding of what the other person may be
thinking and will help establish their point of view more clearly:
confidence, clarity, compassion, curiosity, compromise,
credibility, courage. Can We Talk? includes examples and advice
from those who have been there and thrived, as well as lessons
learned from conversation failures and example scripts of
productive conversations. Readers will learn how to prepare, start
and manage the potentially challenging exchange of words that
typically occur at work, and come away with an understanding that
for any conversation to take place, both parties must be engaged.
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