Innovation is an oft-heard buzzword in both public and private
sectors concerned with the organisation and delivery of services to
vulnerable individuals. This thoughtful volume explores what
innovation might actually involve in the context of contemporary
human services.
Highlighting both the importance and utility of innovation but
also promoting a more reflective approach, the book distinguishes
between innovation and improvement and discusses the relevant
differences between private sector, public sector and non-profit
organisations. It looks at how innovation is often as much a result
of the power relations between the involved actors, and the
structural context, as a result of popularly identified drivers and
barriers . Including numerous case studies, the book illustrates
and explains innovations in welfare services at different levels,
looking at the macro level (innovations in social policy), the meso
level (innovation at organisational level) and the micro-level
(user-driven innovations).
Arguing the innovation is nothing new in human services, the
authors emphasise the importance of innovation being developed and
supported by those working within those organisations. New and
creative solutions to problems encountered in everyday work by
front-line workers can be taken up to improve services provided and
make a difference for the users, rather than change being
externally imposed upon them by those without insider
knowledge.
"
Innovation in Social Welfare and Human Services" is an important
read for researchers and practitioners interested in the
administration, leadership and organisation of social
services."
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!