By any measure, the affluent sector is growing exponentially, and
is far more diverse (in terms of ethnicity, education, location,
and professional background) than any time in the past. This market
represents lucrative opportunities for companies that understand
how these customers think, act, and make purchasing decisions.
Applying primary research, including demographic and economic data,
and expertise developed from decades of studying, teaching, and
consulting in marketing and consumer behavior, Ronald Michman and
Edward Mazze present a comprehensive approach to analyzing the
affluent consumer-and creating, promoting, and selling innovative
products and services to them. Illustrating their principles
through dozens of examples, including Armani, Mercedes Benz, Brooks
Brothers, Neiman Marcus, Merrill Lynch, Tiffany, and even
discounters, such as Target and Wal-Mart, the authors deconstruct
how a complex market segment works. Dispelling popular myths and
misconcpetions about the composition and behavior of this segment,
they provide not only a practical guide for marketers and students
of marketing, but a fascinating glimpse into a culture driven by
materalism, status, and aspirations to luxury. By any measure, the
affluent sector is growing exponentially, and is far more diverse
(in terms of ethnicity, education, location, and professional
background) than at any time in the past. In 2004, there were 8.2
million households in the United States with net worth over $1
million, excluding primary residence. Meanwhile, between 1995 and
2001, the number of families filing tax returns for income
exceeding $200,000 doubled. This market represents lucrative
opportunities for companies that understand how these consumers
think, act, and make purchasing decisions.
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