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Understanding, Measuring, and Improving Daily Management - How to Use Effective Daily Management to Drive Significant Process Improvement (Hardcover)
Loot Price: R3,878
Discovery Miles 38 780
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Understanding, Measuring, and Improving Daily Management - How to Use Effective Daily Management to Drive Significant Process Improvement (Hardcover)
Expected to ship within 12 - 17 working days
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Understanding, Measuring, and Improving Daily Management explains
the critical parts of a continuous improvement strategy to achieve
Operational Excellence and where reactive improvement through
effective daily management fits in. In addition, it shows the
consequences to your Operational Excellence journey if daily
management is not performed well. Reactive improvement develops the
capability and discipline within the organization to be able to
rapidly recover from an event or incident that stops you from
achieving your expected or target performance for the day, shift,
or hour and most importantly -- your ability to capture the
learning and initiate corrective actions so that the event or
incident will not re-occur anywhere across the organization. As
such, reactive improvement focuses on improving daily management
through your daily review meetings, your information centers
supporting the daily review meetings, and your frontline
problem-solving root cause analysis capability at all levels. The
book introduces the seven elements of reactive improvement that
must work in concert for effective daily management and allows the
reader to rate their site or department to determine their starting
point compared to best practices: 1. Supportive organization
structure to support development of your people so they have
ownership and accountability for the performance of their area of
responsibility; 2. Effective frontline leaders to ensure everyone
else in the leadership structure are not working down a level; 3.
Appropriate measures with expected targets that are linked to the
site's Key Success Factors for Operations to ensure goal alignment,
and are relevant to the area being focused on; 4. Structured daily
review meetings to identify opportunities (problems/incidents) and
monitor progress of their solution so they don't happen again; 5.
Visual information centers that visually display daily and trending
performance along with monitoring of actions to address
problems/issues raised; 6. Frontline problem-solving root cause
analysis capability across the site; and 7. Rapid sharing of
learning capability across shifts, departments, and the
organization. The author outlines in detail why each of the seven
elements are important to achieving Operational Excellence, and
most importantly, how to implement each element supported with many
templates and tools.
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