Providing an understanding of what is meant by quality and its
unique position in a manufacturing environment to improve
competitive business performance, this text defines all the
fundamental ingredients required to introduce an improvement in
quality. Concise and easy to read, the theory is backed up by
numerous industrial experiences, illustrating the practical
obstacles when implementing any quality change. Focusing on the
essentials of quality (strategies, principles and techniques)
designing for quality is also discussed and new techniques for
assessing the risks and costs of non-conformance are introduced.
The result is an insight to quality engineering that will prove
invaluable to engineering students and professionals.
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