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Emotional Engineering (Vol. 3) (Paperback, Softcover reprint of the original 1st ed. 2015)
Loot Price: R2,957
Discovery Miles 29 570
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Emotional Engineering (Vol. 3) (Paperback, Softcover reprint of the original 1st ed. 2015)
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Total price: R2,977
Discovery Miles: 29 770
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This book examines how theories of human emotion can be applied to
engineering in order to improve product design and value.
'Emotional Engineering Vol. 3' establishes the idea that customer
satisfaction can be maximised by using knowledge and experience in
a more flexible manner to respond to a fast-changing world. This
integration of emotion and knowledge introduces the reader to the
concept of Wisdom Engineering. It also highlights the importance of
emotion in creating value for the customer, and how this can be
achieved by acknowledging a customer's creativity and by
facilitating the customization of products for their needs and
preferences. As has been identified by neuroscientists, emotion and
reason are strongly interconnected, and the increasing complexities
and diversification found in the products we use demonstrates the
growing significance of emotion when designing these products.
Society is comprised of humans and artificial products; their
integration is important when considering product design, and
improving quality-of-life for the customer. 'Emotional Engineering
Vol. 3' builds on Dr Fukuda's previous books, 'Emotional
Engineering' and 'Emotional Engineering Vol. 2', and is intended
for researchers and professionals in engineering, psychology,
management of technology, economics.
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