SUSTAINING High Performance - The Strategic Transformation to A Customer-Focused Learning Organization (Hardcover)

In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and empowerment. Too often, these initiatives, when implemented individually, fail or provide only short-term results. American industry is now realizing that no single initiative can provide an overall, long-term solution. A more comprehensive, integrated approach is necessary to sustain future success. Sustaining High Performance shows you how to develop and implement an integrative "systems-thinking" strategy that will ensure a successful long-term management plan. Sustaining High Performance will help you reinvent your strategic management system (planning and change) for the 21st century and give you the tools and information to pull ahead of the competition and become a powerhouse organization.

General

Imprint:	Crc Press
Country of origin:	United States
Release date:	May 1995
First published:	1995
Authors:	Stephen Haines
Dimensions:	229 x 152 x 20mm (L x W x T)
Format:	Hardcover
Pages:	288
ISBN-13:	978-1-884015-55-7
Categories:	Books > Business & Economics > Business & management > Business strategy Books > Business & Economics > Business & management > Management & management techniques > General Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN:	1-884015-55-7
Barcode:	9781884015557

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