Destination Marketing - An Integrated Marketing Communication Approach (Paperback)

The tourism market is fiercely competitive. No other market place has as many brands competing for attention, and yet only a handful of countries account for 75% of the world's visitor arrivals. The other 200 or so are left to fight for a share of the remaining 25%. Therefore, destination marketers at city, state and national levels have arguably, a far more challenging role than other services or consumer goods marketers.
Destination Marketing: an integrated marketing communication approach focuses on the five core tenets of integrated marketing communications. These embody both the opportunities and challenges facing Destination Marketing Organisations (DMOs), and are: 1. Profitable customer relationships; 2. Enhancing stakeholder relationships; 3. Cross-functional processes; 4. Stimulating purposeful dialogue with customers; and 5. Generating message synergy
The author seeks to provide a rationale for DMOs; to develop a structure, roles and goals of DMOs; to examine the key challenges and constraints facing DMOs; to impart a destination branding process; to develop a philosophy of integrated marketing communications; to lead the emergence of visitor and stakeholder relationship management; and to set forth options for performance measurement.
- The only textbook to examine Destination Marketing Organizations
- Directly links academic theory with industry practice, illustrated with up to the minute international case studies and examples
- Provides a clear framework for designing, implementing and monitoring a competitive strategy based on Integrated Marketing Communications

General

Imprint:	Butterworth-Heinemann
Country of origin:	United Kingdom
Release date:	2008
First published:	2008
Authors:	Steven Pike
Dimensions:	246 x 189 x 23mm (L x W x T)
Format:	Paperback
Pages:	422
ISBN-13:	978-0-7506-8649-5
Categories:	Books > Business & Economics > Business & management > Sales & marketing > General Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry Promotions
LSN:	0-7506-8649-9
Barcode:	9780750686495

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