0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Building Brands Directly - Creating Business Value from Customer Relationships (Hardcover) Loot Price: R3,081
Discovery Miles 30 810
Building Brands Directly - Creating Business Value from Customer Relationships (Hardcover): Stewart Pearson

Building Brands Directly - Creating Business Value from Customer Relationships (Hardcover)

Stewart Pearson

 (sign in to rate)
Loot Price R3,081 Discovery Miles 30 810 | Repayment Terms: R289 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

New competition, technology and economics have changed the behaviour of markets and the practice of marketing. Customers are more discerning, and demand more quality, service and choice. Established brands are under threat. New brands are tougher than ever to build. How to create business value by sustaining existing brands and building new brands is the priority of our major business leaders, the managers to whom they entrust their brands and the students who are the brand stewards of the future. In this book Stewart Pearson explains how to build your brands directly: by investing in the loyalty of your customers and explains the commercial realities behind today's marketing headlines.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: February 1996
First published: 1996
Authors: Stewart Pearson
Dimensions: 216 x 140 x 28mm (L x W x T)
Format: Hardcover
Pages: 431
ISBN-13: 978-0-333-63907-8
Categories: Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 0-333-63907-3
Barcode: 9780333639078

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Deliver What You Promise - The…
Bali Padda Paperback R406 R354 Discovery Miles 3 540
Customer service
R. Machado Paperback  (2)
R507 Discovery Miles 5 070
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,896 Discovery Miles 18 960
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R921 Discovery Miles 9 210
Difficult Customers
Grainne Ridge Paperback R305 Discovery Miles 3 050
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R289 Discovery Miles 2 890
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R5,581 Discovery Miles 55 810
Advanced Introduction to Sustainable…
Lawrence B. Chonko Hardcover R3,267 Discovery Miles 32 670
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R7,003 Discovery Miles 70 030
Advanced Introduction to Sustainable…
Lawrence B. Chonko Paperback R667 Discovery Miles 6 670
Handbook of Research on Customer…
Linda D. Hollebeek, David E. Sprott Paperback R1,682 Discovery Miles 16 820

See more

Partners