Whether you're new to the outdoor hospitality industry or an
accomplished professional, Outdoor Hospitality Essentials: A
Foundation for Success has something for you to improve your skills
in communications, personal and organizational leadership, health
and safety, information technology, customer satisfaction, service
standards, and risk management. These skills are critical in
today's experience-based outdoor hospitality environment. Each
chapter discusses the topic as it relates to work in campgrounds
and outdoor recreation venues. Real-life examples from campgrounds
are used to show you how to "walk the talk." An accompanying
workbook will help to bring the information to life for you and
will help you to attain your certification in the Outdoor
Hospitality Education Program (OHEP). The OHEP is provided by the
National Association of RV Parks and Campgrounds as a pathway for
personal development and improved job performance. Outdoor
Hospitality Essentials: A Foundation for Success is also an
excellent resource for facility managers for employee training in
skills for front-line employees.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!