Managing in Health and Social Care is about developing skills to
manage and improve health and social care services. The focus
throughout is on the role that a manager can play in ensuring
effective delivery of high-quality services. Examples from social
care and health settings are used to illustrate techniques for
managing people, resources, information, projects and change.
This new edition has been extensively revised and updated, and
includes many new case studies and examples, as well as a new
chapter on motivation. It covers topics such as:
- interorganisational and interprofessional working
- leadership
- responding to the needs of service users
- the service environment
- accountability and risk
- working with a budget
- standards and quality
- managing change.
The authors explore how managers can make a real and positive
difference to the work of organisations providing health and social
care. They consider what effectiveness means in managing care
services, the values that underpin the services, the roles of
leaders and managers in developing high-quality service provision,
and the necessary skills and systems to enable service users to
contribute to planning and evaluation.
Managing in Health and Social Care is a practical textbook for
students of management in health and social care, whether at
undergraduate or postgraduate level. It includes case studies with
textual commentary to reinforce learning, activities, key
references and clear explanations of essential management tools and
concepts.
The first edition of this book was published in association with
The Open University for the Managing Education Scheme by Open
Learning (MESOL)
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