Written as a tool for both researchers and communication managers,
the Handbook of Crisis Communication is a comprehensive examination
of the latest research, methods, and critical issues in crisis
communication. * Includes in-depth analyses of well-known case
studies in crisis communication, from terrorist attacks to
Hurricane Katrina * Explores the key emerging areas of new
technology and global crisis communication * Provides a starting
point for developing crisis communication as a distinctive field
research rather than as a sub-discipline of public relations or
corporate communication
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