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Books > Social sciences > Politics & government > Public administration
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Public Administration Reformation - Market Demand from Public Organizations (Paperback)
Loot Price: R1,437
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Public Administration Reformation - Market Demand from Public Organizations (Paperback)
Series: Routledge Critical Studies in Public Management
Expected to ship within 12 - 19 working days
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In an attempt to instil trust in their performance, credibility,
integrity, efficiency, cost-effectiveness, and good governance,
many public organizations are in effect viewing tax-paying citizens
as consumers. Little research exists to explore synergies between
the market economy, public administration reformation, and their
complex bilateral effects. This book takes a timely look at the
heightened need for public administration reform as a result of the
economic challenges currently faced by nations across the globe. In
particular it explores the roles of eGovernment and a
citizen-centric focus in this transformation. Public Administration
Reform examines several commonly-held assumptions about public
administration: the public sector is slow and bureaucratic;
government employees are frequently disengaged; and government
agencies are sometimes wasteful. eGovernment is proposed as a key
tool in the improvement of both public services and reputations of
public organizations.
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