Public Administration Reformation - Market Demand from Public Organizations (Paperback)

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Series:	Routledge Critical Studies in Public Management
Release date:	February 2019
First published:	2014
Editors:	Yogesh Dwivedi • Mahmud Shareef • Sanjay K Pandey • Vinod Kumar
Dimensions:	229 x 152 x 29mm (L x W x T)
Format:	Paperback
Pages:	312
ISBN-13:	978-1-138-33998-9
Categories:	Books > Social sciences > Politics & government > Public administration Books > Business & Economics > Industry & industrial studies > Civil service & public sector Books > Business & Economics > Business & management > Management & management techniques > General
LSN:	1-138-33998-9
Barcode:	9781138339989

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