Every organization should have some method of capturing, storing, transforming, retrieving, and using knowledge and lessons learned. This book has been written to help managers throughout the organization to design and develop knowledge management systems that are effective and lasting. Successful knowledge management systems are integrated into the corporate culture and the existing information systems apparatus. They are introduced gradually, so as not to clutter the testing phase with too many details. And simple and appropriate metrics are utilized at each stage of the design and operating process. The book concludes with a concise summary of all the necessary steps to ensure success.

In global environments, healthcare organizations are required to be flexible and resilient in coping with uncertain and complex circumstances. ""Redesigning Innovative Healthcare Operation and the Role of Knowledge Management"" collects a compilation of chapters on how knowledge impacts the layout and design of the medical industry. A cutting-edge reference source within the field, this book provides comprehensive frameworks, constraints, and performances analyzed by experts within the healthcare sector.

The radical restructuring of organizations can have momentous effects and not all of them are good. In fact, many are actually bad and may cause serious harm. How management can remedy these ill effects systematically and restore stability to their traumatized organizations is the theme of Dr. Geisler's compelling new book. How do we clean up the mess from poorly conceived, badly implemented, and ultimately unsuccessful restructurings? How can managers, who have been caught up in these changes and who are as disrupted by them as anyone, regain their own equilibrium and help the healing and reconstructive process take hold? Geisler's answers to these questions are essential reading for corporate executives in all types of organizations (public and private both), and for academics and students.

Dr. Geisler lists the problems associated with radical change and describes the futility of total corporate transformations in general. In addition, he develops a staged process by which managers can counteract the side effects of radical change programs. By showing that the beneficial effects of radical corporate change are usually transient, Dr. Geisler's process is a key ingredient in any effort designed for the long-term survival of the firm and the preservation of its strategic goals and methods. Thus, not only does Geisler provide a sound, well-reasoned criticism of corporate restructuring, but he offers something that few if any other books can offer: a workable means to cope constructively with the effects of its many failures.

The health care delivery system, its organizations, and its supporting industries are currently undergoing immense changes and at the center of this change is technology. This book is about the management of this technology. The authors refer to this new intellectual space as the Management of Medical Technology (MMT). From the core activities of delivering medical care, to the supporting industries producing technical systems, pharmaceuticals, medical devices, information technology, and finally to the insurers of health care - all of these demonstrate the central role technology plays in delivering health. Management of Medical Technology examines the many aspects of managing medical technology, discusses its key issues, and outlines how it can be managed more effectively. This is a foundational book in Kluwer's Series on MMT. It is designed for academics and students in all areas of management related to health care, as a text for related undergraduate and graduate courses, as well as a reference book for health care executives and managers of technology in industry. The book is divided into three complementary parts. Part 1 explores the theory of MMT and in six chapters outlines the new intellectual space of MMT and its theoretical background. Part 2 is dedicated to the practice of MMT. This part has six chapters and describes the two main empirical studies conducted by the authors on MMT; one study examined how hospitals currently manage medical technology and the second study investigated the management of medical information technology. Moreover, related to the practice of MMT, this part also discusses in detail issues of effectiveness of delivery, patient value and patientwelfare, and education in MMT. Part 3 is a thorough treatment of MMT cases in a variety of health care organizations, each describing a different phenomenon in the practice of MMT. Eleven cases are included, with discussion questions for use in the classroom.

Technology plays a critical role in the management of health care, the system, its delivery and its organizations. This book examines the role of technology in the delivery of health care by physicians and other health care workers, and their respective roles in the management of health care technology. The complexity of the health care environment and the difficulties in managing technology in general (and in health care in particular) makes this book a landmark exploration for the purpose of creating in-roads into the largely uncharted territory of health care technology. The chapters in this book will introduce the horizons that are open for scholarly pursuit in this area. Managing Technology in Healthcare has two main objectives. First, to provide the reader with an overview of the main issues of concern and the topics of study in managing technology in health care. Second, to offer the reader specific knowledge embedded in the eleven chapters of the book, covering a broad range of topics of interest to health care and to R&D/technology scholars and practitioners.

Previous research in the knowledge management and information systems fields simply define knowledge by a few categories, and then describe knowledge systems and their usage and the difficulties with them. Knowledge and Knowledge Systems: Learning from the Wonders of the Mind starts from the beginning: where and how knowledge is formed and how it can be measured, describing humans and their knowledge path from conception and birth to maturity.

Geisler argues that the over-reliance on co-variation techniques and statistical methods, instead of process approach and in-depth analysis, produces meaningless knowledge in the managerial and organizational sciences, and indeed throughout all the social sciences. He offers instead a new and different approach, based on the notion of what he calls dynamic morphologies--an architecture of slicing complex phenomena. This way it is possible to explain many inconsistencies in research findings, and to find a cohesive, systematic outlook on research, research design, and knowledge creation. Intellectually challenging and following in the footsteps of Kuhn, Argyris, and Popper, Geisler's approach is frankly revolutionary in research design and contains its own notions, terms, and nomenclature. A provocative discussion for academics and others well trained in the organizational, managerial, and social sciences.

Geisler's dynamic morphologies provide a means to research complex phenomena and gain knowledge about them. They are composed of a chain of events, combined logically and temporally, and a method by which this process is studied. Geisler also contends that knowledge in the organizational and managerial sciences is only viable when it describes and explains the complex, higher-order phenomena. Therefore, theory building and research in these fields must be linked to higher-order constructs and the phenomena that they attempt to explain. This is the central notion of amplitude that Geisler introduces and describes. His book also criticizes the evolutionary epistemology view of knowledge creation and contends that knowledge in all of these fields of study in general is not evolutionary, but instead, cumulative and expansive.

This book explores the role that data analysis plays in the managerial decision-making process. The author presents the notion of "beyond analytics," which proposes that through data collection managers evaluate patterns in business processes through models of cognitive representation, framing and modeling, and knowledge creation in businesses. The book focuses on how the massive amounts of business data can be reduced to manageable volumes, thus allowing managers to make informed decisions. Further, it relates beyond analytics to HR aspects of the business and succession planning. This book will inform organizational behavioral theorists how the management of data impacts the decision-making process in organizations.

Concentrating on the hospital and its variants, a panel of eminent academics and practitioners explores the major transformations that technological innovations have brought to the worldwide delivery of health care. This book spans a diversity of countries and health-care delivery systems but focuses primarily on the U.S., Europe, Japan, and Australia.

Doctors and hospitals have long resisted joining the digital revolution, said "The Wall Street Journal "(June 10, 2002.) Now they have no choice. Concentrating on the hospital and its variants, a panel of eminent academics and practitioners explores the major transformations that technological innovations have brought to the worldwide delivery of health care. This book spans a diversity of countries and health-care delivery systems but focuses primarily on the U.S., Europe, Japan, and Australia. The book is divided into three parts:

Creating Frameworks, which describes organizational changes in future health-care delivery

Future Processes of Healthcare Delivery, which examines different processes of delivery, such as strategic planning, palliative care, and the impact of research knowledge

Emerging Technologies, which addresses technology's potential impact on future care

The breadth of contributions and the variety of topics covered make this a truly useful review of the origins and current state of the delivery health care, and what we might reasonably expect in the future. Designed for professionals and academics in health care and health-care technology management, the book will be equally important to people in related disciplines who are also affected in various ways by advances in the health-care system worldwide.

Dr. Geisler's far-reaching, unique book provides an encyclopedic compilation of the key metrics to measure and evaluate the impact of science and technology on academia, industry, and government. Focusing on such items as economic measures, patents, peer review, and other criteria, and supported by an extensive review of the literature, Dr. Geisler gives a thorough analysis of the strengths and weaknesses inherent in metric design, and in the use of the specific metrics he cites. His book has already received prepublication attention, and will prove especially valuable for academics in technology management, engineering, and science policy; industrial R&D executives and policymakers; government science and technology policymakers; and scientists and managers in government research and technology institutions.

Geisler maintains that the application of metrics to evaluate science and technology at all levels illustrates the variety of tools we currently possess. Each metric has its own unique strengths and weaknesses, but overall, metrics offer the best possible way to evaluate science and technology. He then finds that in general, science and technology have a positive effect on the human experience. Truly state of the art in the study of the metrics of science and technology, their outcomes and contributions to society and the economy, the book provides unique analyses of the academic world and its most useful metrics: the industrial science/technology research and development complex, and the government network of laboratories. For each, Geisler gives a comprehensive analysis of the main metrics and their best applications. His book is thus also usable in certain advanced undergraduate and graduate courses and seminars that treat technology and engineering management, project management in technology industries, and the evaluation of social and economic programs.

This is the second book in the series of books that we edit on the Management of Medical Technology (MMT) published by Kluwer Academic Publishers. The fIrst book Managing Technology in Health Care offered a broad-brushed view of the topics involved in the new and exciting area of MMT that we have launched. A group of distinguished scholars contributed to the fIrst book. While working on the first book in the series, and on a variety of articles in MMT, we began to realize that there is an urgent need for a comprehensive and highly focused book which will introduce and define the area of MMT. In addition, we had just completed the two studies of MMT in American hospitals, and had a magnificent database fully analyzed. With three months left in the first author's sabbatical, and thanks to the encouragement from our editor at Kluwer, Gary Folven, we took to the task of writing this book. The merging in this book of the description of a new intellectual space, and the write-up of the results from our MMT studies have created a unique blend of very attractive reading material. The reader will find this book to be a fascinating adventure into a newly-created area of intellectual endeavor, coupled with fIndings about how the health care delivery system manages teclUlology. Regardless of the reader's background, this book will certainly be of interest, as it links the medical and business frameworks.

Technology plays a critical role in the management of health care, the system, its delivery and its organizations. This book examines the role of technology in the delivery of health care by physicians and other health care workers, and their respective roles in the management of health care technology. The complexity of the health care environment and the difficulties in managing technology in general (and in health care in particular) makes this book a landmark exploration for the purpose of creating in-roads into the largely uncharted territory of health care technology. The chapters in this book will introduce the horizons that are open for scholarly pursuit in this area. Managing Technology in Healthcare has two main objectives. First, to provide the reader with an overview of the main issues of concern and the topics of study in managing technology in health care. Second, to offer the reader specific knowledge embedded in the eleven chapters of the book, covering a broad range of topics of interest to health care and to R&D/technology scholars and practitioners.

Do science and technology create value for society and the economy, and how might one go about measuring it? How do we evaluate its benefits? Can we even be certain that there are benefits? Geisler argues that there are benefits, and that they outweigh in value the negative impacts that inevitably accompany them. His revolutionary new book goes on to show that they can also be measured and evaluated, and in one volume all of the existing knowledge on how to do it is complied--then Geisler's own methods are offered. The result is a compelling argument that the value of science and technology in our lives has indeed been positive, and that the economic well-being of all individuals, organizations, and nations rests upon them.

Geisler starts off by describing his conceptual framework for the evaluation of science and technology and the impact and benefits that proceed from them. He discusses the nature of evaluation in general terms, and then in the specific context of science, technology, and innovation together. He reviews the state of our present knowledge and assesses the nature of value creation itself. Throughout, Geisler remains fixed on his driving thesis: Although there are certainly some negative impacts from science and technology, on the whole the results of its outputs are positive. He shows how they have contributed to a range of activities and institutions, particularly to the improvement of health and human welfare worldwide. Finally, after discussing the theories of evaluation, he gets down to the practice, providing readers with a way to assess science and technological innovations for themselves.

This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefits. The book includes a variety of original case studies that illustrate specific situations in which the absence or existence of knowledge management systems has been crucial to the organization's actions. Charts and figures throughout help clarify more complex phenomena and classifications, and each chapter includes review questions and a comprehensive index.