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Key Concepts in Tourism (Hardcover): Jennifer Raga Key Concepts in Tourism (Hardcover)
Jennifer Raga
R4,649 Discovery Miles 46 490 Ships in 12 - 17 working days
Contemporary Approaches of International Tourism (Hardcover): Jennifer Raga Contemporary Approaches of International Tourism (Hardcover)
Jennifer Raga
R4,315 R4,092 Discovery Miles 40 920 Save R223 (5%) Ships in 12 - 17 working days

The travel and tourism industry is massive. People love traveling for entertainment, relaxation, business and many other reasons in-between. Some travelers are looking for peace and quiet and some are seeking their next adrenaline rush. Whatever the reason, the demand for travel is there and tourism, hospitality and destination companies have the entire world as a potential target market. The travel and tourism industry is massive. International tourism refers to tourism that crosses national borders. Globalization has made tourism a popular global leisure activity. The Global Tourism industry has experienced steady growth over the five years to 2016. International tourist arrivals continue to grow, as global per capita income increases and consumer sentiment improves. In the coming years, the industry is expected to continue growing, as the global economy continues to strengthen. Despite some distressed areas due to conflicts or regional economic problems, several factors, such as growing per capita disposable income and improving consumer sentiment, point toward strong tourism growth. merging economies now account for a much larger share of the tourism industry, compared with a decade ago. Generally, two broad themes underline this growing trend. First, per capita income is growing rapidly in many developing economies, expanding consumers' choices and spending power as to where to spend the holiday.

Sustainable Tourism Development (Hardcover): Jennifer Raga Sustainable Tourism Development (Hardcover)
Jennifer Raga
R4,315 R4,092 Discovery Miles 40 920 Save R223 (5%) Ships in 12 - 17 working days

Tourism is one of the world's fastest growing industries and is a major source of income for many countries. Being a people-oriented industry, tourism also provides many jobs which have helped revitalize local economies. However, like other forms of development, tourism can also cause its share of problems, such as social dislocation, loss of cultural heritage, economic dependence and ecological degradation. Learning about the impacts of tourism has led many people to seek more responsible holidays. These include various forms of alternative or sustainable tourism such as: `nature-based tourism', `ecotourism' and `cultural tourism'. Sustainable tourism is becoming so popular that some say that what we presently call `alternative' will be the `mainstream' in a decade. All tourism activities of whatever motivation - holidays, business travel, conferences, adventure travel and ecotourism - need to be sustainable. Sustainable tourism is defined as "tourism that respects both local people and the traveler, cultural heritage and the environment". It seeks to provide people with an exciting and educational holiday that is also of benefit to the people of the host country. Sustainable tourism is the concept of visiting a place as a tourist and trying to make only a positive impact on the environment, society and economy. A key aspect is respect for the people who call the location home, the culture and customs of the area, and the socio-economic system. While sustainable tourism is sometimes confused with ecotourism, ecotourism is actually only one aspect of sustainable tourism. Sustainable tourism focuses on respect for an area's cultures and customs. The concept is not to hide your own culture, but to try to absorb and understand the local way of life. The social aspect of sustainable tourism pays special attention to human rights and increasing the opportunities for all members of a society. While economic sustainability promotes the idea that tourism profits be kept within the local community, social sustainability deals with the distribution of these profits. The emphasis is on preventing the exploitation of one group of a society for the financial gain of another. While the majority of sustainable tourism's aspects are focused on local sustainability, they should not overshadow the concept of tourist satisfaction. Many locations rely heavily on the tourism industry, so providing tourists with a rewarding experience is essential to economic success.

Key Concepts in Hospitality Management (Hardcover): Jennifer Raga Key Concepts in Hospitality Management (Hardcover)
Jennifer Raga
R4,493 R4,124 Discovery Miles 41 240 Save R369 (8%) Ships in 12 - 17 working days

Hospitality industry has grown leaps and bounds in the last few years. The hospitality industry is made up of thousands of exciting organizations including hotels, restaurants, food service management, fast food, coffee shops and pubs, bars and nightclubs. It involves an array of job roles from waitressing to event coordination, and management positions too. It's an industry that offers a unique working environment, and as it is public facing it offers a sociable and dynamic working life. The transition from providing a mere hotel stay to providing a seamless experience with top most quality is obvious in the hotel sector. New trends keep on emerging as hotels try to enhance experience of their customers. In markets where year on year growth is expected to be exponential, tapping on these hot new trends will be the key to maximum revenues. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travellers and tourists. The accommodation department focuses on buying and selling accommodation which is the facilitation of all aspects of reservation enquiries in a commercial hospitality environment, including rate information, room types, facilities, location, payment methods, and customer services. The front office of an accommodation establishment is seen as the hub of the hotel. This is often where a customer makes their first contact with the establishment. Think of the different ways this may happen. There are four different stages to the guest cycle: pre-arrival, arrival, occupancy and departure. The front office team are part of each of the four stages. This text will discuss what happens at each stage and the importance of each stage from both the guest's perspective and the perspective of the host accommodation.

Brewing Technology - Quality and Production (Hardcover): Jennifer Raga Brewing Technology - Quality and Production (Hardcover)
Jennifer Raga
R4,387 Discovery Miles 43 870 Ships in 12 - 17 working days
Tourism Demand Forecasting (Hardcover): Jennifer Raga Tourism Demand Forecasting (Hardcover)
Jennifer Raga
R4,387 Discovery Miles 43 870 Ships in 12 - 17 working days
Small Scale Businesses in the Hospitality Sector - The Forgotten Many and the Post-Covid Era (Hardcover): Jennifer Raga Small Scale Businesses in the Hospitality Sector - The Forgotten Many and the Post-Covid Era (Hardcover)
Jennifer Raga
R4,387 Discovery Miles 43 870 Ships in 12 - 17 working days
The Possibilities of Vegetarian Hospitality - How to Develop the Niche (Hardcover): Jennifer Raga The Possibilities of Vegetarian Hospitality - How to Develop the Niche (Hardcover)
Jennifer Raga
R4,371 Discovery Miles 43 710 Ships in 12 - 17 working days

The book The Possibilities of Vegetarian Hospitality: How to Develop the Niche throws light on the various ways in which the hospitality sector can promote vegetarianism and base itself upon the concept. It helps the readers find ways in which they can kick off their hospitality ideas with vegetarianism as well. The book cites various examples to show that veganism is on a rise and that many parts of the hospitality sector are embracing the idea and building their business models on the basis of it. It also informs the people about the way in which they can sell the idea of vegetarianism to boost their hospitality business.

Education and Training in Tourism and Hospitality (Hardcover): Jennifer Raga Education and Training in Tourism and Hospitality (Hardcover)
Jennifer Raga
R4,371 Discovery Miles 43 710 Ships in 12 - 17 working days

The growth of tourism sector is not unnoticed. It is very evidently visible. However, to maintain the growth and to even better the prospects of tourism in the future, it is important that the personnel working in the industry is thoroughly trained and educated about the various aspects of hospitality. Professional training can help better the skills of the employees in the tourism sector and can definitely result in better services and hence, better revenues. The book Education and Training in Tourism and Hospitality emphasizes on the need of the hospitality personnel getting proper education and training, so that the tourism sector becomes a sustainable one.

Small and Medium Sized Enterprises in Tourism and Hospitality (Hardcover): Jennifer Raga Small and Medium Sized Enterprises in Tourism and Hospitality (Hardcover)
Jennifer Raga
R4,381 Discovery Miles 43 810 Ships in 12 - 17 working days

SMEs are visible in all sectors, including the tourism and hospitality sector. Small and medium-sized tourism enterprises provide an array of products and services, including accommodation, transportation, catering (foods and beverages), attraction sites, and activities. This book explores what an SME is and how they operate in tourism and hospitality industry. It pays attention to the tourism and hospitality industry. The scope of tourism and hospitality is wide and includes a variety of activities. In that regard, this book pays attention to tourism and hospitality activities that fall under the small and medium-sized enterprises (SMTEs). Readers will gain an understanding of the challenges faced by tourism and hospitality SMEs, the opportunities, policies, regulations, and future projections as well.

Tourism Informatics (Hardcover): Jennifer Raga Tourism Informatics (Hardcover)
Jennifer Raga
R4,373 Discovery Miles 43 730 Ships in 12 - 17 working days

Tourism Informatics discusses about tourism definition, different types of tourism, the importance of tourism in economies of developing countries. It also includes the concept of evolution of e-tourism, new business opportunities created by e-tourism industry. The advantages and disadvantages of e-tourism and the future of e-tourism have also been discussed. The readers are informed about the impact of technology in travel industry, the significance of technology in travel industry, different technological trends arising in the travel industry and other related aspects. The role of social media in tourism, its importance and how social media helps in tourism marketing have also been discussed. This book also discusses about how technology is a boon in hotel and accommodation industry, importance of technology in the hotel and accommodation industry, improving guest experience through technology.

Culinary Tourism (Hardcover): Jennifer Raga Culinary Tourism (Hardcover)
Jennifer Raga
R4,373 Discovery Miles 43 730 Ships in 12 - 17 working days

Culinary Tourism discusses the basic concept of tourism together with the concept of culinary tourism. It includes significant trends in the field of culinary tourism and the market offering for culinary tourism. This book also discusses about the role of food and media in culinary tourism, culinary tourism as a cultural experience and presence of culinary tourism in private as well as domestic fields. It provides the reader with the basic insights of the tourism sector specifically culinary tourism, so as to better understand the development of food networks and its key role in the development of tourism sector.

Travel, Tourism, and Hospitality - Global Dynamics (Hardcover): Jennifer Raga Travel, Tourism, and Hospitality - Global Dynamics (Hardcover)
Jennifer Raga
R4,755 R4,509 Discovery Miles 45 090 Save R246 (5%) Ships in 12 - 17 working days

Travel, Tourism and Hospitality: Global Dynamics is a book which would help in answering the question that how these three sectors have managed to offer the world's third largest economic activities in direct earnings. The book highlights the history of travel and tourism along with the evolution of hotels and motels industry. Provides reader with an in-depth understanding about the travel agencies and tour operations from where they get their vacation tickets booked and arranged. The book would also take its reader to tour on various types of food service facilities and lodgings.

Design Science in Tourism (Hardcover): Jennifer Raga Design Science in Tourism (Hardcover)
Jennifer Raga
R4,754 R4,508 Discovery Miles 45 080 Save R246 (5%) Ships in 12 - 17 working days

This book is aimed to trace the history of design science in tourism development. The purpose of this book is to illustrate clearly how important technology has been to the tourism industry. The book aims at pointing out the relevant stages of technological leaps in the tourism technology and also to take a closer look at the current state of the information technology that is prevalent within the society.

Conservation Tourism (Hardcover): Jennifer Raga Conservation Tourism (Hardcover)
Jennifer Raga
R4,752 R4,506 Discovery Miles 45 060 Save R246 (5%) Ships in 12 - 17 working days

Conservation Tourism examines various aspects of tourism including an extensive historical overview of conservation tourism and related issues. It includes planning conservation tourism, visitor impacts and management on conservation tourism, role of governments and international agencies in conservation tourism, economies of conservation tourism. Provides the reader with insights into the development of its history, so as to understand the policy development and implications for conservation tourism.

Managing Tourism Destinations (Hardcover): Jennifer Raga Managing Tourism Destinations (Hardcover)
Jennifer Raga
R4,462 R4,232 Discovery Miles 42 320 Save R230 (5%) Ships in 12 - 17 working days

Management of tourism destination is a multi-faceted pursuit. It together comprises the contemporary critical issues in tourism, its persistent challenges which are based upon the several experiences collected from different destination of tourism along with vibrant cultural and economic environment. In managing the destinations of tourism, the most important contribution is made by the employees that add the competitive edge in the organizations of tourism. The management required for the development of destination based tourism industry demands high quality of human resources. This book develops a framework to explore the links between destination based tourism and human resource management. This book covers the central theme of managing the tourism destination, the characteristics of traveler's choice, destination management and destination planning, management of heritage sites and developing of destination products along with the information management. The first introductory chapter of this book discuss about the literature of tourism and facts related to the various tourist destinations. The second chapter of this book gives a glimpse regarding the planning and organizing of a trip to the final destination as it has become easier now to visit any part of the world through the development of tourism industry on a large scale. Thus, it has been seen that the governments of the renowned tourist destinations have started to develop various types of tourist facilities. The third chapter of this book tells about the various strategies behind the selection of appropriate customers and clients. This chapter discusses about how the tourism industry should know and understand more about their visitors so as to attract them. Going ahead the role of destination management in organizations have been discussed in chapter four which has gained lot of importance over the years. It also gives the detailed description about the Destination Management Organizations. Chapter five of this book gives a drive through the management of human resource and required skill in managing destination tourism which requires high quality personnel. Chapter six of this book tells about the destination marketing which is most successful and advanced tool implemented in the tourism industry. This chapter explains the role of Distance Management Organizationsin destination marketing, its planning and the research methodology. Chapter 7 is related to the management of heritage sites which represents the symbolic tourism destinations and attractions for the tourists and the challenges faced due to the ever-increasing tourism that are also related to developmental issues of tourism. Chapter 8 relates to the branding of destination where it deals with the concepts of different forms of brands for the enrichment of tourism. The concluding chapters 9 and 10 of this book discuss the development of destination products and destination E-business and information management respectively. The former describes the strategies related to the advancement and expansion of new attractions, experiences, facilities and amenities provided by the public and private sector, and later, describes the role of business in tourism and destination based marketing where it has been shown how to utilize the e-commerce business. This book covers the complete analysis of market trends and how they respond to changing value chains of the market. It also touches how destination tourism helps in promoting and encouraging private sector investment along with the improvement of small, medium and micro undertakings in tourism.

Research and Innovation in Tourism Industry (Hardcover): Jennifer Raga Research and Innovation in Tourism Industry (Hardcover)
Jennifer Raga
R4,232 Discovery Miles 42 320 Ships in 12 - 17 working days

Tourism is one of the fast growing industries in the world. The book presents trends and practical ideas in the area of hospitality and tourism, with an integrated approach to understanding the subject of how culinary systems may be made more sustainable and will be valuable reading to all those interested in sustainable food and food tourism. Students, professors and researchers of innovation, entrepreneurship, and tourism studies will find this book an invaluable resource.

Hospitality and Tourism Management - Trends, Challenges & Innovations (Hardcover): Jennifer Raga Hospitality and Tourism Management - Trends, Challenges & Innovations (Hardcover)
Jennifer Raga
R4,756 R4,510 Discovery Miles 45 100 Save R246 (5%) Ships in 12 - 17 working days

This book explains the various concepts related to hospitality and tourism management. It provides a comprehensive picture of the industry and a way to manage it. The book starts with an introduction to the field of hospitality and tourism management. Its various dimensions are discussed subsequently. Key events that have made a significant impact on the industry are also discussed. The rapid of growth of this industry has created various lucrative profiles for future students and the chapter discusses several important roles that can be taken the students.

Environmental Management for Hotels - A Comprehensive Guide for Sustainable Operation (Hardcover): Jennifer Raga Environmental Management for Hotels - A Comprehensive Guide for Sustainable Operation (Hardcover)
Jennifer Raga
R4,609 R4,371 Discovery Miles 43 710 Save R238 (5%) Ships in 12 - 17 working days

Environmental management and sustainability have been recent important issues in the hospitality industry. This comprehensive book emphasizes regulatory issues, which relate to the management of hospitality procedures in ways which are penetrating to the impact on the environment whereas not threatening their own financial viability. This is essential reading for students, researchers and academics of hospitality as well as those of tourism, marketing, business and events management.

Strategic Management for Hospitality & Tourism Sector (Paperback): Jennifer Raga Strategic Management for Hospitality & Tourism Sector (Paperback)
Jennifer Raga
R2,699 Discovery Miles 26 990 Ships in 12 - 17 working days

Strategic Management for Hospitality & Tourism Sector discusses the basic concept of strategic management for the sector of hospitality and sector. It includes the idea of competitiveness in the hospitality industry. This book also discusses the medical tourism and wellness strategy along with the notion of corporate travel management. It provides the reader with insights of implementing different strategies in the field of hospitality and tourism so as to understand the challenges, current trends and future aspects of hospitality and tourism industry.

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