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This book provides a compendium of cutting-edge knowledge for an
efficacious retailing strategy, with lessons from the organized
retailing sector in India. It explores customer needs and their
impact on developing successful retailing strategies and organized
retailing in emerging economies with changing consumer behavior. It
discusses the importance of developing appropriate retailing
strategies in the context of an emerging economy, being agile and
forward-thinking to implement a customer-centric approach across
the retail value chain's upstream and downstream actions, and the
requirement of clarity on the exact tools and techniques that will
allow the retailers to move from their present product-centric
state to the looked-for customer-centric state. This book aids the
practitioners in developing and adopting a culture of
customer-centricity and focuses on various retail strategy concepts
and their implementation. It aims to present the multifaceted
and multifarious questions of retail marketing in two studies,
where each study provides a comprehensive solution.
"... an important intervention in the conversation around social
and ecological sustainability that draws on both micromarketing and
macromarketing scholarship to help the reader understand the
challenges with illustrations from insightful cases both from
emerging and developed economies. This compilation should be
essential reading for the discerning student of sustainable
consumption and production." -- Professor Pierre McDonagh,
Associate Editor, Journal of Macromarketing (USA); Professor of
Critical Marketing & Society, University of Bath, UK Experts in
the field of economics, management science, and particularly in the
marketing domain have always been interested in and acknowledged
the importance of sustaining profitable businesses while
incorporating societal and environmental concerns; however, the
level of existing literature and availability of teaching cases
reflect a dearth of real case studies, especially those focused on
marketing for social good. This book of actual case studies will
address that need. In addition, this book is important and timely
in providing a case book for instructors (those in both industry
and academia) to help them in teaching and training the next
generation of leaders through corporate training and universities.
Currently, marketing for social good is increasingly becoming a
part of most curriculums under the umbrella of different titles,
such as social marketing, green marketing, and sustainability
marketing. The relevance of these studies is increasing across the
globe. This book is composed of long and short real cases with
varying complexity in different sectors. This case book will also
cover some review articles for an overview of the recent
developments in the study area. With these case studies,
collections of questions, teaching materials, and real-life
marketing scenarios, this book offers a unique source of knowledge
to marketing professionals, students, and educators across the
world. The main objective of this case book is to understand the
applicability of marketing science (marketing for social good
context, such as social marketing and sustainability marketing) in
internet marketing related to e-buying behavior and e-WOM. In
addition, it illustrates the various types of existing marketing
practices that are relevant from both theoretical and practical
points of view in this electronic era, as well as discussing other
non-electronic marketing practices and focusing on consumer buying
behavior. As a result, marketing managers can treat their customers
according to their desired value. This book particularly explores
the possibilities and advantages created by social marketing and
sustainability marketing through the presentation of thorough
review articles and case studies. This case book helps corporate
training centers and universities with compact teaching reference
materials in their relevant courses.
This book contains a collection of teaching cases that study and
emphasise how twenty-first-century businesses address and satisfy
the needs and wants of socially conscious consumers while remaining
profitable. This book explores the practise of marketing for
societal benefit through real-life case studies. It provides a
critical understanding of marketing approaches such as social
marketing, sustainability marketing, and other practises of a
similar nature. This book is made up of both long and short
real-life cases from various industries, with varying degrees of
difficulty.
This book contains a collection of teaching cases that study and
emphasise how twenty-first-century businesses address and satisfy
the needs and wants of socially conscious consumers while remaining
profitable. This book explores the practise of marketing for
societal benefit through real-life case studies. It provides a
critical understanding of marketing approaches such as social
marketing, sustainability marketing, and other practises of a
similar nature. This book is made up of both long and short
real-life cases from various industries, with varying degrees of
difficulty.
The book provides an overview of socially responsible consumption
and marketing, as well as a collection of teaching cases that
discuss and emphasize how 21st-century organizations, both
for-profit and non-profit, are addressing socially responsible
consumers and meeting their changing needs while remaining
profitable. Consumers, governments, academics, and practitioners
are becoming more interested in promoting positive social changes
through consumption. As a result, this book aims to understand the
practice of marketing in bringing about positive social change
through real-life case studies. Consumption by socially responsible
consumers who care about the social good is unique, not only
because of its inter-disciplinary and substantive subject matter
but also because it presents challenges and pushes organizations to
make significant changes in the ways they have been accomplishing
organizational activities in the twenty-first century, from
procurement to production to sales and services. The book goes
beyond individual consumers and their lifestyles to promote the
scope of discussing marketing strategies. It seeks to comprehend
how people consume and how socially responsible consumption is
conceived. The case studies present and pursue integrated solutions
for more sustainable consumption. This is a must-read for marketers
who want to reach out to socially responsible consumers.
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