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Entrepreneurship & Small Business Management in the Hospitality Industry (Hardcover): Darren Lee-Ross, Conrad Lashley Entrepreneurship & Small Business Management in the Hospitality Industry (Hardcover)
Darren Lee-Ross, Conrad Lashley
bundle available
R5,288 Discovery Miles 52 880 Ships in 12 - 17 working days

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten years. Divided into four sections, Entrepreneurship and Small Business Management in the Hospitality Industry takes an intuitive step-bystep progression through each stage of the entrepreneurial process: context, theoretical perspectives and definitions; Concept to reality; The business plan; Growth and the future. Ideal for students at any level, the chapters of this book invite you to ponder upon your reading through a series of 'reflective practice' activities. These, along with case studies, clearly defined chapter objectives, reflections, role-play activities and experiential exercises, allow you to both think actively about themes, concepts and issues and then apply them to a number of suggested scenarios. Perfect preparation for the up-and-coming entrepreneur!

African American Criminologists, 1970-1996 - An Annotated Bibliography (Hardcover, Annotated edition): Lee Ross African American Criminologists, 1970-1996 - An Annotated Bibliography (Hardcover, Annotated edition)
Lee Ross
R1,299 Discovery Miles 12 990 Ships in 10 - 15 working days

To this date, efforts to document the scholarly contributions of exclusively African American criminologists are nonexistent. This is a reference work which offers contemporary Afrocentric perspective on critical issues of crime and justice by focusing on the contributions of African American criminologists whose interests and responses to crime arguably differ from those of mainstream white criminologists. This reference will be of interest to undergraduate and graduate students and faculty in criminal justice and practitioners in policy making.

Most of the abstracts can be cross-referenced to publications within mainstream criminal justice journals. In addition, selected books, manuscripts, and an array of state and government documents are included and provide rare Afrocentric perspectives on issues of crime and justice. In the process, it credits many Caucasians and ethnic minorities as important contributors to a given publication. This reference book consists of five chapters: (1) an introductory article on issues that define (and confront) African American criminologists, (2) an alphabetical listing of published abstracts for each contributing author, (3) selected references to each publication, (4) an appendix containing titles to doctoral dissertations for all contributing African American scholars, and (5) an author and subject index.

The Early Pioneers and Pioneer Events of the State of Illinois (Hardcover): Harvey Lee Ross The Early Pioneers and Pioneer Events of the State of Illinois (Hardcover)
Harvey Lee Ross
R843 Discovery Miles 8 430 Ships in 12 - 17 working days
Lead Like Jesus Study Guide (Paperback): Avery Willis, Ken Blanchard, Phil Hodges, Lee Ross Lead Like Jesus Study Guide (Paperback)
Avery Willis, Ken Blanchard, Phil Hodges, Lee Ross
R391 R292 Discovery Miles 2 920 Save R99 (25%) Ships in 12 - 17 working days


In this companion to the revised trade book, author, speaker and leadership expert Ken Blanchard guides readers through the process of discovering how to lead like Jesus. Effective leadership-in all realms of your life-starts on the inside. Before you can hope to lead anyone else, you have to know who you are.

In 6 lessons, Lead Like Jesus Workbook will take you through the process of aligning two internal domains, the heart and the head, and two external domains, the hands and the habits, so that you can put the love of Jesus into action.

Organization Behaviour for Leisure Services (Paperback): Conrad Lashley, Darren Lee-Ross Organization Behaviour for Leisure Services (Paperback)
Conrad Lashley, Darren Lee-Ross
bundle available
R1,363 Discovery Miles 13 630 Ships in 12 - 17 working days

Organization Behaviour for Leisure Services discusses and questions a number of key elements, including: * The individual and the organization * Groups in the organization * Organizational structures and behaviour * Management within the organization * Commercial hospitality, leisure and tourism in a service context Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues invovled - perfect for students and managers alike. * Provides conceptual basis for the study of organizational behaviour in the hospitality, leisure and tourism industry. * Includes special focus on the leisure industry, with material on 'emotional labour', 'empowerment' and 'managing diversity'. * Contains a wide range of international case examples. Using a wide variety of international examples, this book provides the reader with the conceptual tools necessary for analyzing organizational behaviour in the context of hospitality and leisure and tourism provision so that they can take appropriate management action.

Organization Behaviour for Leisure Services (Hardcover): Conrad Lashley, Darren Lee-Ross Organization Behaviour for Leisure Services (Hardcover)
Conrad Lashley, Darren Lee-Ross
bundle available
R5,123 Discovery Miles 51 230 Ships in 12 - 17 working days

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action. Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike. This book discusses and questions a number of key elements, including: The individual and the organization Groups in the organization Organizational structures and behaviour Management within the organization Commercial hospitality, leisure and tourism in a service context There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http://books.elsevier.com/academic/defaultmanuals.asp? to request access.

Entrepreneurship & Small Business Management in the Hospitality Industry (Paperback): Darren Lee-Ross, Conrad Lashley Entrepreneurship & Small Business Management in the Hospitality Industry (Paperback)
Darren Lee-Ross, Conrad Lashley
bundle available
R1,887 Discovery Miles 18 870 Ships in 12 - 17 working days

Divided into four sections, "Entrepreneurship and Small Business Management in the Hospitality Industry" takes an intuitive step by step progression through each stage of the entrepreneurial process:
*Context, theoretical perspectives and definitions; the entrepreneur and their environment. What are the characteristics of an entrepreneur?
*Concept to reality: the feasibility study, analyzing the competition, sourcing funding and selecting partners, especially in a family business
*The business plan: the structure and content of the business plan, through to detailed distribution, marketing and human resource planning including cultural differences and considerations
*Growth and the future: venture capital, e-strategies, new markets and exit strategies.
*Covers all aspects of entrepreneurship in the hospitality industry from entrpreneurial characteristics to business planning
* Uses culturally diverse cases and examples to give a holistic view of entrepreneurship
* Takes a learning by doing approach with features such as chapter objectives, case studies, reflections, role-play activities and experiential exercises

Social Cognitive Development - Frontiers and Possible Futures (Paperback): John H. Flavell, Lee Ross Social Cognitive Development - Frontiers and Possible Futures (Paperback)
John H. Flavell, Lee Ross
R953 Discovery Miles 9 530 Ships in 12 - 17 working days

Interest in the childhood evolution of our thinking and knowledge concerning the social world is lively and growing and studies have proliferated for many years. When it was first published in 1981, this book afforded a group of distinguished social scientists the opportunity to reflect on social cognitive development and on the implications their own theoretical positions and research findings might have for this central process. One of its special strengths is the range of the contributors' backgrounds. In addition to specialists, there are students of non-social cognitive development, social anthropology, the 'adult' (non-developmental) social, personality and cognitive psychology. Their readable essays thus offer compelling perspectives and approaches for those interested in the child's construction of social reality.

The Wisest One in the Room (Paperback): Thomas Gilovich, Lee Ross The Wisest One in the Room (Paperback)
Thomas Gilovich, Lee Ross
R469 R416 Discovery Miles 4 160 Save R53 (11%) Ships in 10 - 15 working days
The Early Pioneers and Pioneer Events of the State of Illinois: Harvey Lee Ross The Early Pioneers and Pioneer Events of the State of Illinois
Harvey Lee Ross
R558 Discovery Miles 5 580 Ships in 10 - 15 working days
The Wisest One in the Room - Think Clearly. Make Better Decisions. Influence People. (Paperback): Lee Ross The Wisest One in the Room - Think Clearly. Make Better Decisions. Influence People. (Paperback)
Lee Ross
R333 R272 Discovery Miles 2 720 Save R61 (18%) Ships in 9 - 15 working days

A brilliant compendium of psychological discoveries that will truly make you wiser, The Wisest One in the Room is an accessible and pragmatic summary of how we perceive and misperceive the world around us, especially the world of other people. As a users' guide to living on earth, it is concise yet comprehensive, practical and inspiring, enabling us to better understand how to communicate with others and take steps to resolve conflicts both social and political.

The Early Pioneers and Pioneer Events of the State of Illinois - including personal recollections of the writer; of Abraham... The Early Pioneers and Pioneer Events of the State of Illinois - including personal recollections of the writer; of Abraham Lincoln, Andrew Jackson and Peter Cartwright, together with a brief autobiography of the writer (Paperback)
Harvey Lee Ross
R654 Discovery Miles 6 540 Ships in 10 - 15 working days
The Early Pioneers and Pioneer Events of the State of Illinois - including personal recollections of the writer; of Abraham... The Early Pioneers and Pioneer Events of the State of Illinois - including personal recollections of the writer; of Abraham Lincoln, Andrew Jackson and Peter Cartwright (Paperback)
Harvey Lee Ross
R654 Discovery Miles 6 540 Ships in 10 - 15 working days
The Early Pioneers and Pioneer Events of the State of Illinois (Paperback): Harvey Lee Ross The Early Pioneers and Pioneer Events of the State of Illinois (Paperback)
Harvey Lee Ross
R655 Discovery Miles 6 550 Ships in 10 - 15 working days
The Early Pioneers and Pioneer Events of the State of Illinois - Including Personal Recollections of the Writer; of Abraham... The Early Pioneers and Pioneer Events of the State of Illinois - Including Personal Recollections of the Writer; of Abraham Lincoln, Andrew Jackson, and Peter Cartwright, Together With a Brief Autobiography of the Writer (Paperback)
Harvey Lee Ross
R503 Discovery Miles 5 030 Ships in 10 - 15 working days
Clayton's Mackintosh (Paperback): David Lee Ross Clayton's Mackintosh (Paperback)
David Lee Ross
R528 Discovery Miles 5 280 Ships in 10 - 15 working days

A great book of fantasy for your children, when Clayton and his magic Mackintosh takes a challenge from Demons in some sporty challenges, Some beautiful illustrations and real life images. A great read of fantasy, mayhem and adventure

Scattered Reflections - Life through rhyme, verse, and form (Paperback): James Lee Ross Scattered Reflections - Life through rhyme, verse, and form (Paperback)
James Lee Ross
R228 Discovery Miles 2 280 Ships in 10 - 15 working days
The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Hardcover): Harvey Lee Ross The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Hardcover)
Harvey Lee Ross
R1,051 Discovery Miles 10 510 Ships in 10 - 15 working days

Including Personal Recollections Of The Writer Of Abraham Lincoln, Andrew Jackson And Peter Cartwright, Together With A Brief Autobiography Of The Writer.

The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Paperback): Harvey Lee Ross The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Paperback)
Harvey Lee Ross
R693 Discovery Miles 6 930 Ships in 10 - 15 working days

Including Personal Recollections Of The Writer Of Abraham Lincoln, Andrew Jackson And Peter Cartwright, Together With A Brief Autobiography Of The Writer.

The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Hardcover): Harvey Lee Ross The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Hardcover)
Harvey Lee Ross
R1,051 Discovery Miles 10 510 Ships in 10 - 15 working days

Including Personal Recollections Of The Writer Of Abraham Lincoln, Andrew Jackson And Peter Cartwright, Together With A Brief Autobiography Of The Writer.

The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Paperback): Harvey Lee Ross The Early Pioneers And Pioneer Events Of The State Of Illinois (1899) (Paperback)
Harvey Lee Ross
R655 Discovery Miles 6 550 Ships in 10 - 15 working days

Including Personal Recollections Of The Writer Of Abraham Lincoln, Andrew Jackson And Peter Cartwright, Together With A Brief Autobiography Of The Writer.

Barriers to Conflict Resolution (Paperback): Stanford Center On Conflict And Negotiation Barriers to Conflict Resolution (Paperback)
Stanford Center On Conflict And Negotiation; Edited by Kenneth J. Arrow, Robert H Mnookin, Lee Ross, Amos Tversky, …
R661 R595 Discovery Miles 5 950 Save R66 (10%) Ships in 10 - 15 working days

Drawing on such diverse but related disciplines as economics, cognitive psychology, statistics, and game and decision-making theory, the book considers the barriers to successful negotiation in such areas as civil litigation, family law, arms control, labor management disputes, environmental treaty making, and politics. When does it pay for parties to a dispute to cooperate, and when to compete? How can third-party negotiators further resolutions and avoid the pitfalls that deepen the division between antagonists? Offering answers to these and related questions, this book is a comprehensive guide to the latest understanding of ways to resolve human conflict.

First Nations Sacred Sites in Canada's Courts (Paperback, New Ed): Michael Lee Ross First Nations Sacred Sites in Canada's Courts (Paperback, New Ed)
Michael Lee Ross
R910 R812 Discovery Miles 8 120 Save R98 (11%) Ships in 12 - 17 working days

The sacred sites of indigenous peoples are under increasing threat worldwide as a result of state appropriation of control over ancestral territories, coupled with insatiable demands on lands, waters, and natural resources. Of late, First Nations in Canada have taken their fight for these sites to the courts. Informed by elements of a general theory of sacred sites and supported by a thorough analysis of nearly a dozen cases, this book demonstrates not merely that the courts have failed to treat First Nations sacred sites fairly but also why they have failed to do so and suggests practical ways in which courts can improve their handling of the issues.

First Nations Sacred Sites in Canada's Courts (Hardcover): Michael Lee Ross First Nations Sacred Sites in Canada's Courts (Hardcover)
Michael Lee Ross
R2,201 Discovery Miles 22 010 Ships in 12 - 17 working days

The sacred sites of indigenous peoples are under increasing threat worldwide. The threat's origin is traceable to state appropriation of control over their ancestral territories; its increase is fueled by insatiable demands on lands, waters, and natural resources. Because their sacred sites spiritually anchor their relationship with their lands, and because their relationship with their lands is at the core of their identities, threats to their sacred sites are effectively threats to indigenous peoples themselves. In recent decades, First Nations peoples of Canada, like other indigenous peoples, have faced hard choices. Sometimes, they have foregone public defence of their threatened sacred sites in order to avoid compounding disrespect and to grieve in private over the desecration and even destruction. Other times, they have mounted public protests - ranging from public information campaigns to on-the-ground resistance, the latter having occurred famously at Oka, Ipperwash, and Gustafsen Lake. Of late, they have also taken their fight to the courts. First Nations Sacred Sites in Canada's Courts is the first work to examine how Canada's courts have responded. thorough analysis of nearly a dozen cases, the book demonstrates not merely that the courts have failed but also why they have failed to treat First Nations sacred sites fairly. The book does not, however, end on a wholly critical note. It goes on to suggest practical ways in which courts can improve on their treatment of First Nations sacred sites and, finally, to reflect that Canada too has something profound at stake in the struggle of First Nations peoples for their sacred sites. Although intended for anthropologists, lawyers, judges, politicians, and scholars (particularly those in anthropology, law, native studies, politics, and religious studies), First Nations Sacred Sites in Canada's Courts may be read with profit by anyone interested in the evolving relationship between indigenous peoples and the modern state.

Research Methods in Service Industry Management (Paperback, New edition): Nick Johns, Darren Lee-Ross Research Methods in Service Industry Management (Paperback, New edition)
Nick Johns, Darren Lee-Ross
R1,577 R1,389 Discovery Miles 13 890 Save R188 (12%) Special order

Offers an analysis of research techniques in the service industries, focusing on the lack of direction in this field, and describing the whys and wherefores of research in Service Industry Management, with a view to providing a practical perspective.

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