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This book provides an in-depth insight into the emerging paradigm
of End-User Development (EUD), discussing the diversity and
potential for creating effective environments for end users.
Containing a unique set of contributions from a number of
international researchers and institutes, many relevant issues are
discussed and solutions proposed, making important aspects of
end-user development research available to a broader audience. Most
people are familiar with the basic functionality and interfaces of
computers. However, developing new or modified applications that
can effectively support users' goals still requires considerable
programming expertise that cannot be expected of everyone. One of
the fundamental challenges that lie ahead is the development of
environments that enable users with little or no programming
experience to develop and modify their own applications. The
ultimate goal is to empower people to flexibly employ and
personalise advanced inform ation and communication technologies.
This book provides an in-depth insight into the emerging paradigm
of End-User Development (EUD), discussing the diversity and
potential for creating effective environments for end users.
Containing a unique set of contributions from a number of
international researchers and institutes, many relevant issues are
discussed and solutions proposed, making important aspects of
end-user development research available to a broader audience. Most
people are familiar with the basic functionality and interfaces of
computers. However, developing new or modified applications that
can effectively support users' goals still requires considerable
programming expertise that cannot be expected of everyone. One of
the fundamental challenges that lie ahead is the development of
environments that enable users with little or no programming
experience to develop and modify their own applications. The
ultimate goal is to empower people to flexibly employ and
personalise advanced inform ation and communication technologies.
This book is concerned with the associated issues between the
differing paradigms of academic and organizational computing
infrastructures. Driven by the increasing impact Information
Communication Technology (ICT) has on our working and social lives,
researchers within the Computer Supported Cooperative Work (CSCW)
field try and find ways to situate new hardware and software in
rapidly changing socio-digital ecologies. Adopting a
design-orientated research perspective, researchers from the
European Society for Socially Embedded Technologies (EUSSET)
elaborate on the challenges and opportunities  we face
through the increasing permeation of society by ICT from
 commercial, academic, design and organizational
perspectives. Designing Socially Embedded Technologies in the
Real-World is directed at researchers, industry practitioners and
will be of great interest to any other societal actors who are
involved with the design of IT systems.
This book is concerned with the associated issues between the
differing paradigms of academic and organizational computing
infrastructures. Driven by the increasing impact Information
Communication Technology (ICT) has on our working and social lives,
researchers within the Computer Supported Cooperative Work (CSCW)
field try and find ways to situate new hardware and software in
rapidly changing socio-digital ecologies. Adopting a
design-orientated research perspective, researchers from the
European Society for Socially Embedded Technologies (EUSSET)
elaborate on the challenges and opportunities we face through the
increasing permeation of society by ICT from commercial, academic,
design and organizational perspectives. Designing Socially Embedded
Technologies in the Real-World is directed at researchers, industry
practitioners and will be of great interest to any other societal
actors who are involved with the design of IT systems.
This book is an edited volume of case studies exploring the uptake
and use of computer supported collaborative learning in work
settings. This book fills a significant gap in the literature. A
number of existing works provide empirical research on
collaborative work practices (Lave & Wenger, 1987; Davenport,
2005), the sharing of information at work (Brown & Duguid,
2000), and the development of communities of practice in workplace
settings (Wenger, 1998). Others examine the munificent variation of
information and communication technology use in the work place,
including studies of informal social networks, formal information
distribution and other socio-technical combinations found in work
settings (Gibson & Cohen, 2003). Another significant thread of
prior work is focused on computer supported collaborative learning,
much of it investigating the application of computer support for
learning in the context of traditional educational institutions,
like public schools, private schools, colleges and tutoring
organizations. Exciting new theories of how knowledge is
constructed by groups (Stahl, 2006), how teachers contribute to
collaborative learning (reference to another book in the series)
and the application of socio-technical scripts for learning is
explicated in book length works on CSCL. Book length empirical work
on CSCW is widespread, and CSCL book length works are beginning to
emerge with greater frequency. We distinguish CSCL at Work from
prior books written under the aegis of training and development, or
human resources more broadly. The book aims to fill a void between
existing works in CSCW and CSCL, and will open with a chapter
characterizing the emerging application of collaborative learning
theories and practices to workplace learning. CSCL and CSCW
research each make distinct and important contributions to the
construction of collaborative workplace learning.
COOP 2010 is the 9th edition of the International Conference on
Designing Cooperative Systems, being the second European conference
in the field of Computer Supported Cooperative Work after ECSCW.
The conference brings together researchers who contribute to the
analysis and design of cooperative systems and their integration in
organizational community, public and other settings, and their
implications for policy and decision making. Cooperative systems
design requires a deep understanding of collective activities,
involving both artifacts and social practices. Contributions are
solicited from a wide range of domains contributing to the fields
of cooperative systems design and evaluation: CSCW, HCI,
Information Systems, Knowledge Engineering, Multi-agents,
organizational and management sciences, sociology, psychology,
anthropology, ergonomics, linguistics.
This volume presents the proceedings of ECSCW 2011, the 12th
European Conference on Computer Supported Cooperative Work. Each
conference offers an occasion to critically review our research
field, which has been multidisciplinary and committed to high
scientific standards, both theoretical and methodological, from its
beginning. The papers this year focus on work and the enterprise as
well as on the challenges of involving citizens, patients, etc.
into collaborative settings. The papers embrace new theories, and
discuss known ones. They contribute to the discussions on the
blurring boundaries between home and work and on the ways we think
about and study work. They introduce recent and emergent
technologies, and study known social and collaborative
technologies, such as wikis and video messages. Classical settings
in computer supported cooperative work, e.g. meetings and
standardization are also looked upon anew. With contributions from
all over the world, the papers in interesting ways help focus on
the European perspective in our community. The 22 papers selected
for this conference deal with and reflect the lively debate
currently ongoing in our field of research.
This volume presents the proceedings of ECSCW 2011, the 12th
European Conference on Computer Supported Cooperative Work. Each
conference offers an occasion to critically review our research
field, which has been multidisciplinary and committed to high
scientific standards, both theoretical and methodological, from its
beginning. The papers this year focus on work and the enterprise as
well as on the challenges of involving citizens, patients, etc.
into collaborative settings. The papers embrace new theories, and
discuss known ones. They contribute to the discussions on the
blurring boundaries between home and work and on the ways we think
about and study work. They introduce recent and emergent
technologies, and study known social and collaborative
technologies, such as wikis and video messages. Classical settings
in computer supported cooperative work, e.g. meetings and
standardization are also looked upon anew. With contributions from
all over the world, the papers in interesting ways help focus on
the European perspective in our community. The 22 papers selected
for this conference deal with and reflect the lively debate
currently ongoing in our field of research.
The book contains 24 research articles related to the emerging
research field of Communities and Technologies (C&T). The
papers treat subjects such as online communities, communities of
practice, Community support systems, Digital Cities, regional
communities and the internet, knowledge sharing and communities,
civil communities, communities and education and social capital. As
a result of a very quality-oriented review process, the work
reflects the best of current research and practice in the field of
C&T.
|
Knowledge Management in Action - IFIP 20th World Computer Congress, Conference on Knowledge Management in Action, September 7-10, 2008, Milano, Italy (Paperback, Softcover reprint of hardcover 1st ed. 2008)
Mark S Ackerman, Rose Dieng, Carla Simone, Volker Wulf
|
R2,957
Discovery Miles 29 570
|
Ships in 10 - 15 working days
|
Knowledge management (KM) is more a nd more recognized as a key
factor of success for organisations: not only stru ctured
companies, but also virtual enterprises, networks of organisations
or ev en virtual communities. These organisations of differentki
nds, are becoming increasingly aware of the need to collect,
organise, mobilise, increase, in sum manage, the knowledge
characterising their ability to stay alive, adapt and evolve in a
turbulent context. Through various organisationaland t echnological
approaches, KM aims at improving knowledge access, sharing and
reuse as well as new knowledge creation. KMIA 2008 highlights
problems, requirements and solutions that are derived from actual,
concrete experiences. The fourteen papers accepted at KMIA 2008
give various answers to the following questions: What
organisational strategies can enable to enact and promote KM within
organisations? How to link these organisational strategies withth e
ICT technology? Organisational strategies can be related to the
evolution of the organisation itself or to its environment: intra
organisational and inter organisational strategies can thus bedi
stinguished. Some papers emphasize the importance of collaboration
and knowledge transfer for team work and collaborative projects
that may be intra organisational or inter organisational (e.g.
intero rganisational outsourcing relationships). Strategies for
designing and manufacturing innovative products are recognised as
crucial for enterprises that operate in competitive sectors.
Networkso forg anisations can help to improve the competitiveness
of these organisations: KM can thus enhance competency management
in such networks and help an organisation to find relevant
costumers, suppliers, or cooperation partners.
COOP 2010 is the 9th edition of the International Conference on
Designing Cooperative Systems, being the second European conference
in the field of Computer Supported Cooperative Work after ECSCW.
The conference brings together researchers who contribute to the
analysis and design of cooperative systems and their integration in
organizational community, public and other settings, and their
implications for policy and decision making. Cooperative systems
design requires a deep understanding of collective activities,
involving both artifacts and social practices. Contributions are
solicited from a wide range of domains contributing to the fields
of cooperative systems design and evaluation: CSCW, HCI,
Information Systems, Knowledge Engineering, Multi-agents,
organizational and management sciences, sociology, psychology,
anthropology, ergonomics, linguistics.
|
End-User Development - 2nd International Symposium, IS-EUD 2009, Siegen, Germany, March 2-4, 2009, Proceedings (Paperback, 2009 ed.)
Volkmar Pipek, Mary Beth Rosson, Volker Wulf
|
R1,557
Discovery Miles 15 570
|
Ships in 10 - 15 working days
|
Work practices and organizational processes vary widely and evolve
constantly. The technological infrastructure has to follow,
allowing or even supporting these changes. Traditional approaches
to software engineering reach their limits whenever the full
spectrum of user requirements cannot be anticipated or the
frequency of changes makes software reengineering cycles too clumsy
to address all the needs of a specific field of application.
Moreover, the increasing importance of 'infrastructural' aspects,
particularly the mutual dependencies between technologies, usages,
and domain competencies, calls for a differentiation of roles
beyond the classical user-designer dichotomy. End user development
(EUD) addresses these issues by offering lightweight, use-time
support which allows users to configure, adapt, and evolve their
software by themselves. EUD is understood as a set of methods,
techniques, and tools that allow users of software systems who are
acting as non-professional software developers to 1 create, modify,
or extend a software artifact. While programming activities by
non-professional actors are an essential focus, EUD also
investigates related activities such as collective understanding
and sense-making of use problems and solutions, the interaction
among end users with regard to the introduction and diffusion of
new configurations, or delegation patterns that may also partly
involve professional designers.
By now, most people have become familiar with the basic
functionality and interfaces of computers. However, developing new
or modified applications that effectively support users' goals
still requires considerable expertise in programming that cannot be
expected from most people. Thus, one fundamental challenge for the
coming years is to develop environments that allow users who do not
have background in programming to develop or modify their own
applications, with the ultimate aim of empowering people to
flexibly employ advanced information and communication
technologies. The present book is an effort to make many important
aspects of the international discussion on End User Development
(EUD) available to a broader audience. It provides a unique set of
contributions from various research institutes in various countries
addressing relevant issues and proposing original solutions.
By now, most people have become familiar with the basic
functionality and interfaces of computers. However, developing new
or modified applications that effectively support users' goals
still requires considerable expertise in programming that cannot be
expected from most people. Thus, one fundamental challenge for the
coming years is to develop environments that allow users who do not
have background in programming to develop or modify their own
applications, with the ultimate aim of empowering people to
flexibly employ advanced information and communication
technologies.The present book is an effort to make many important
aspects of the international discussion on End User Development
(EUD) available to a broader audience. It provides a unique set of
contributions from various research institutes in various countries
addressing relevant issues and proposing original solutions.
The book contains 24 research articles related to the emerging
research field of Communities and Technologies (C&T). The
papers treat subjects such as online communities, communities of
practice, Community support systems, Digital Cities, regional
communities and the internet, knowledge sharing and communities,
civil communities, communities and education and social capital. As
a result of a very quality-oriented review process, the work
reflects the best of current research and practice in the field of
C&T.
|
ECSCW 2001 (Paperback, 2001 ed.)
Wolfgang Prinz, Matthias Jarke, Yvonne Rogers, K. Schmidt, Volker Wulf
|
R3,147
Discovery Miles 31 470
|
Ships in 10 - 15 working days
|
Schmidt and Bannon (1992) introduced the concept of common
information space by contrasting it with technical conceptions of
shared information: Cooperative work is not facilitated simply by
the provisioning of a shared database, but rather requires the
active construction by the participants of a common information
space where the meanings of the shared objects are debated and
resolved, at least locally and temporarily. (Schmidt and Bannon, p.
22) A CIS, then, encompasses not only the information but also the
practices by which actors establish its meaning for their
collective work. These negotiated understandings of the information
are as important as the availability of the information itself: The
actors must attempt to jointly construct a common information space
which goes beyond their individual personal information spaces. . .
. The common information space is negotiated and established by the
actors involved. (Schmidt and Bannon, p. 28) This is not to suggest
that actors' understandings of the information are identical; they
are simply "common" enough to coordinate the work. People
understand how the information is relevant for their own work.
Therefore, individuals engaged in different activities will have
different perspectives on the same information. The work of
maintaining the common information space is the work that it takes
to balance and accommodate these different perspectives. A "bug"
report in software development is a simple example. Software
developers and quality assurance personnel have access to the same
bug report information. However, access to information is not
sufficient to coordinate their work.
|
ECSCW 2001 (Hardcover, 2001 ed.)
Wolfgang Prinz, Matthias Jarke, Yvonne Rogers, K. Schmidt, Volker Wulf
|
R3,228
Discovery Miles 32 280
|
Ships in 10 - 15 working days
|
Schmidt and Bannon (1992) introduced the concept of common
information space by contrasting it with technical conceptions of
shared information: Cooperative work is not facilitated simply by
the provisioning of a shared database, but rather requires the
active construction by the participants of a common information
space where the meanings of the shared objects are debated and
resolved, at least locally and temporarily. (Schmidt and Bannon, p.
22) A CIS, then, encompasses not only the information but also the
practices by which actors establish its meaning for their
collective work. These negotiated understandings of the information
are as important as the availability of the information itself: The
actors must attempt to jointly construct a common information space
which goes beyond their individual personal information spaces. . .
. The common information space is negotiated and established by the
actors involved. (Schmidt and Bannon, p. 28) This is not to suggest
that actors' understandings of the information are identical; they
are simply "common" enough to coordinate the work. People
understand how the information is relevant for their own work.
Therefore, individuals engaged in different activities will have
different perspectives on the same information. The work of
maintaining the common information space is the work that it takes
to balance and accommodate these different perspectives. A "bug"
report in software development is a simple example. Software
developers and quality assurance personnel have access to the same
bug report information. However, access to information is not
sufficient to coordinate their work.
This book is an edited volume of case studies exploring the uptake
and use of computer supported collaborative learning in work
settings. This book fills a significant gap in the literature. A
number of existing works provide empirical research on
collaborative work practices (Lave & Wenger, 1987; Davenport,
2005), the sharing of information at work (Brown & Duguid,
2000), and the development of communities of practice in workplace
settings (Wenger, 1998). Others examine the munificent variation of
information and communication technology use in the work place,
including studies of informal social networks, formal information
distribution and other socio-technical combinations found in work
settings (Gibson & Cohen, 2003). Another significant thread of
prior work is focused on computer supported collaborative learning,
much of it investigating the application of computer support for
learning in the context of traditional educational institutions,
like public schools, private schools, colleges and tutoring
organizations. Exciting new theories of how knowledge is
constructed by groups (Stahl, 2006), how teachers contribute to
collaborative learning (reference to another book in the series)
and the application of socio-technical scripts for learning is
explicated in book length works on CSCL. Book length empirical work
on CSCW is widespread, and CSCL book length works are beginning to
emerge with greater frequency. We distinguish CSCL at Work from
prior books written under the aegis of training and development, or
human resources more broadly. The book aims to fill a void between
existing works in CSCW and CSCL, and will open with a chapter
characterizing the emerging application of collaborative learning
theories and practices to workplace learning. CSCL and CSCW
research each make distinct and important contributions to the
construction of collaborative workplace learning.
|
Knowledge Management in Action - IFIP 20th World Computer Congress, Conference on Knowledge Management in Action, September 7-10, 2008, Milano, Italy (Hardcover, 2008 ed.)
Mark S Ackerman, Rose Dieng, Carla Simone, Volker Wulf
|
R3,094
Discovery Miles 30 940
|
Ships in 10 - 15 working days
|
Knowledge management (KM) is more a nd more recognized as a key
factor of success for organisations: not only stru ctured
companies, but also virtual enterprises, networks of organisations
or ev en virtual communities. These organisations of differentki
nds, are becoming increasingly aware of the need to collect,
organise, mobilise, increase, in sum manage, the knowledge
characterising their ability to stay alive, adapt and evolve in a
turbulent context. Through various organisationaland t echnological
approaches, KM aims at improving knowledge access, sharing and
reuse as well as new knowledge creation. KMIA 2008 highlights
problems, requirements and solutions that are derived from actual,
concrete experiences. The fourteen papers accepted at KMIA 2008
give various answers to the following questions: What
organisational strategies can enable to enact and promote KM within
organisations? How to link these organisational strategies withth e
ICT technology? Organisational strategies can be related to the
evolution of the organisation itself or to its environment: intra
organisational and inter organisational strategies can thus bedi
stinguished. Some papers emphasize the importance of collaboration
and knowledge transfer for team work and collaborative projects
that may be intra organisational or inter organisational (e.g.
intero rganisational outsourcing relationships). Strategies for
designing and manufacturing innovative products are recognised as
crucial for enterprises that operate in competitive sectors.
Networkso forg anisations can help to improve the competitiveness
of these organisations: KM can thus enhance competency management
in such networks and help an organisation to find relevant
costumers, suppliers, or cooperation partners.
Virtualitiit ist zu einem der Schlagworte des beginnenden 21.
Jahrhunderts geworden. Vieles von dem, was heute als virtuell
bezeichnet wird, ist dabei realer als die meisten glauben. Eine
Vielzahl von virtuellen Konzepten wie etwa die virtuelle
Hochschule, das virtuelle Shopping Center oder die virtuelle
Organisation basieren auf realen Dienstleistungen. Als virtuell
wird in der Regel der tiber die Nutzung von Informationstechnologie
(IT) realisierte Zugang zu diesen Dienstleistungen charakterisiert.
Virtualitiit ist also hiiufig eine Frage der Qualitiit der
Schnittstelle zwischen einem Kunden und einem Anbieter. In
virtuellen Organisationen findet sich diese Schnittstelle gleich
mehrfach zwischen Einheiten, welche die Organisation bilden und
untereinander Kunden-Anbieter-Beziehungen realisieren. Wesentliches
Merkmal dieser Schnittstelle ist, im Vergleich zu "alten," bereits
lange etablierten virtuellen Konzepten wie etwa dem Fernsehen, ihre
Interaktivitiit. Der Austausch von Informationen erlaubt die
Kommunikation und Kooperation der Beteiligten. Der Gestaltung
dieser Schnittstelle kommt bierbei eine tiberragende Bedeutung bei
der Umsetzung virtueller Konzepte zu. Der Begriff der Virtualitiit
hat eine lange Tradition in der Informatik. Eine erste Verwendung
erfuhr der Begriffim Zusammenhang mit virtuellem Speicher, einem
Konzept, die Speicherkapazitiit des Arbeitsspeichers durch die
temporiire Nutzung des groJ3en, aber langsamen Hintergrundspeichers
auszuweiten. Leistungsfiihigere Systeme sowie neue Ein- und
Ausgabemedien ermoglichten zum Ende der 80er Jahre hin die
Entwicklung der virtue lien Realitiit, welche erfolgreich im
Bereich der Simulation sowie fUr komplexe Planungsaufgaben (z. B.
in der Arcbitektur) eingesetzt wird. Virtuelle Maschinen, wie die
"JAVA virtual machine," markieren den Beginn einer Entwicklung hin
zu plattformunabhiingigen Programmier sprachen."
Computer-unterstutztes kooperatives Lernen ist ein zunehmend an
Bedeutung gewinnendes interdisziplinares Forschungsfeld. Das Buch
prasentiert die Proceedings der ersten deutschsprachigen Tagung zum
Thema. In einem qualitatsorientierten Auswahlprozess wurden 15
Beitrage ausgewahlt, die einen hervorragenden Einblick in den Stand
der Diskussion im deutschen Sprachraum geben."
Das Buch bietet die Voraussetzungen fur das Gelingen von
Zusammenarbeit in modernen Kommunikationsnetzen, insbesondere
Groupwaresystemen. Der Gebrauch einzelner Funktionen von Groupware
fuhrt immer dann zu Konflikten zwischen Nutzern, wenn Einzelne sich
dadurch in ihren Interessen beeintrachtigt fuhlen. Da sich die
beteiligten Nutzer in der Regel nicht zur selben Zeit am selben Ort
aufhalten, bedarf die Regelung solcher Konflikte technischer
Mechanismen. Dazu werden technische Konfliktregelungsmechanismen
vorgestellt, die auf Verhandlung beruhende Loesungen zwischen den
Konfliktparteien ermoeglichen. Mittels einer dazu entwickelten
Szenariotechnik werden diese Mechanismen empirisch evaluiert.
Moeglichkeiten zu ihrer flexiblen Implementierung werden
dargestellt. Abschliessend wird gezeigt, wie mit Hilfe dieser
Mechanismen Konflikte bei Groupware angemessen geregelt werden
koennen.
Innovative research solutions increasingly require deep engagement
with practitioners to manage the complex problems they are
attempting to solve. This often project-based research is equipped
with finite resources over a limited period without much thought
into future-proofing the practice. These projects must face
questions of what happens when a product comes to an end and
whether there are any lasting positive effects once the IT systems
are no longer being actively developed. From a computing
perspective, the challenge is to design IT artifacts that
contribute to improving the user's work and everyday life in a
sustainable way, thereby also contributing to social and ecological
sustainability. Future-Proofing: Making Practice-Based IT Design
Sustainable documents the experiences made by several leading
research groups in Europe, North America, and South Africa. It
describes their efforts to achieve sustainable design results, the
difficulties that barred the way but also the strategies they
adopted to achieve the goal of sustainability. The analysis of
these cases has inspired thinking about how to more systematically
address and possibly overcome the impediments to sustainability.
This book develops a strong future-oriented perspective that
conceptualizes sustainability as a complex and highly variegated
issue and formulates insights and recommendations with a view to
help researchers to better design for sustainability.
|
Socio-Informatics (Hardcover)
Volker Wulf, Volkmar Pipek, David Randall, Markus Rohde, Kjeld Schmidt, …
|
R3,654
Discovery Miles 36 540
|
Ships in 10 - 15 working days
|
The book is an exploration of the theoretical, conceptual and
methodological foundations of human-centred design. Specifically,
it critically examines the notion of 'practice' and argues for an
understanding of the concept which emanates from engagement with
design problems rather than simply from social scientific theory.
The contributors to the book in their various ways all subscribe to
a systematic account of how practice- oriented studies can inform
design. Using the perspective of 'grounded design', it pursues a
long term view of the design process, arguing for user engagement
from the very earliest stages of design policy, including methods
for understanding user practices to inform initial design policies
up to and including processes of appropriation as technologies are
embedded in contexts of use. Grounded design is a perspective which
also deals with the vexed problem of appropriate generalization in
design studies and the kinds of cross-comparison that can usefully
be done. The book contains a number of case studies which exemplify
these themes, some of which are rooted in the use of technology in
organizational contexts, others of which deal with design in
contexts such as care of the elderly, firefighting and
multicultural education.
Cell Interactions in Atherosclerosis covers the scientific
foundations of the most important disease inflicting the developed
world today. It presents a collection of topical aspects on the
general theme of cell interactions in atherosclerosis, providing
authoritative, up-to-the-minute accounts of how new developments in
cell biology have advanced our understanding of these cellular
interactions. The book is amply illustrated with electron
micrographs and light micrographs incorporating modern cytochemical
procedures.
Cell Interactions in Atherosclerosis will interest all medical and
scientific professionals dealing with atherosclerosis and heart
disease.
|
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