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Books > Law > Laws of other jurisdictions & general law > Courts & procedure > Arbitration procedure

Yearbook Commercial Arbitration, 1986 (Paperback): Albert van den Berg Yearbook Commercial Arbitration, 1986 (Paperback)
Albert van den Berg
R7,467 Discovery Miles 74 670 Ships in 10 - 15 working days
New Trends in the Development of International Commercial Arbitration and the Role of Arbitral and Other International... New Trends in the Development of International Commercial Arbitration and the Role of Arbitral and Other International Institutions, Vol. 1:7th International Arbitration, the Hague, Hamburg, 1982 (Paperback)
Pieter Sanders
R5,732 Discovery Miles 57 320 Ships in 10 - 15 working days
More Disputes and Differences - Essays on the History of Arbitration and its Continuing Relevance (Hardcover): Derek Roebuck More Disputes and Differences - Essays on the History of Arbitration and its Continuing Relevance (Hardcover)
Derek Roebuck
R1,031 Discovery Miles 10 310 Ships in 12 - 17 working days

More Disputes and Differences: Essays on the History of Arbitration and its Continuing Relevance, is the last volume worked on by Derek Roebuck, though not quite completed before his death in 2020. It has, therefore, been prepared for publication by his widow, and sometimes co-author, women's historian Susanna Hoe. It comprises articles, lectures and chapters dating from his 2010 volume Disputes and Differences: Comparisons in Law, Language and History. But, whereas the chapters of that earlier, thematic work were quite disparate, this book, particularly in part 1, 'The Past', encompasses the history of arbitration and mediation from prehistory to the early nineteenth century. What makes this volume particularly interesting is that it is possible, as chapter follows chapter, to deduce which of Derek Roebuck's multi-volume histories he was working on at the time, and what other works he was reading or hearing then. This is illustrated by the last essay in Part 1 - 'A Pinch of Reality: Private Dispute Resolution in 18th Century England (2019)'. Part 2 - 'Past, Present and Future' (2013) - starts with 'The Future of Arbitration' (2013) which embodies just that, ending with 'Keeping an Eye on Fundamentals' (2012). Part 3 - 'Language, Research and Comparison', features works that bow to the author's particular interests and their connection to arbitration and its history. And he had a rule that, where possible, he would suggest what research still needed to be done, hence 'ADR in Business: Topics for Research' (2012). The final chapter - 'Return to that Other Country: Legal History and Comparative Law' (2019) - one of the last pieces written, says it all.

Yearbook Commercial Arbitration, 1985 (Paperback): Albert van den Berg Yearbook Commercial Arbitration, 1985 (Paperback)
Albert van den Berg
R6,092 Discovery Miles 60 920 Ships in 10 - 15 working days
ICSID Reports (Hardcover): James Crawford, Karen Lee ICSID Reports (Hardcover)
James Crawford, Karen Lee; Edited by (consulting) Elihu Lauterpacht
R9,141 Discovery Miles 91 410 Ships in 12 - 17 working days

The ICSID Reports provide the only comprehensive published collection of arbitral awards and decisions given under the auspices of the World Bank's International Centre for the Settlement of Investment Disputes or pursuant to other multilateral or bilateral investment treaties, including in particular the North American Free Trade Agreement (NAFTA) and the Energy Charter Treaty (ECT). These decisions, which are fully indexed, make an important contribution to the growing body of jurisprudence on international investment. The ICSID Reports are an invaluable tool for practitioners and scholars working in the field of international commercial arbitration or advising foreign investors. Volume 14 of the ICSID Reports includes the award and annulment decision in the resubmitted Klockner case, the award in Azurix v. Argentina and the award in Siemens v. Argentina.

Yearbook Commercial Arbitration (Paperback): Pieter Sanders Yearbook Commercial Arbitration (Paperback)
Pieter Sanders
R5,056 Discovery Miles 50 560 Ships in 10 - 15 working days
Yearbook Commercial Arbitration (Paperback): Pieter Sanders Yearbook Commercial Arbitration (Paperback)
Pieter Sanders
R5,074 Discovery Miles 50 740 Ships in 10 - 15 working days
Yearbook Commercial Arbitration (Paperback, 1980 Ed.): Pieter Sanders Yearbook Commercial Arbitration (Paperback, 1980 Ed.)
Pieter Sanders
R2,028 Discovery Miles 20 280 Ships in 10 - 15 working days

. The Yearbook is a publication of the International Council for Commercial Arbitration in cooperation with the T.M.C. Asser Institute for International and European Law, The Hague. The Yearbook provides comprehensive and up-to-date worldwide information on commercial arbitration. A subscription ensures you will receive all future annual volumes automatically.

Evidence and Proof in Arbitration (Paperback): Martin Scheinman Evidence and Proof in Arbitration (Paperback)
Martin Scheinman
R255 R213 Discovery Miles 2 130 Save R42 (16%) Ships in 10 - 15 working days
Evidence in International Investment Arbitration (Hardcover): Frederic G. Sourgens, Kabir Duggal, Ian A. Laird Evidence in International Investment Arbitration (Hardcover)
Frederic G. Sourgens, Kabir Duggal, Ian A. Laird
R6,170 Discovery Miles 61 700 Ships in 12 - 17 working days

Evidence in International Investment Arbitration is a guide for practitioners representing a party in investment arbitration disputes, whilst also offering academics a perspective on the practical elements affecting the treatment of evidence in the area. The book is the first of its kind to systematically review the jurisprudence of investor-state tribunals on evidentiary matters and inductively establish the rules recognized in those decisions. It uses a comparative approach to demonstrate the points of commonality and uniformity in the transnational foundations of the law of evidence as it affects international investment arbitration, providing theoretical and practical guidance on the treatment of evidence at all stages of such disputes. The work establishes the rules of evidence as currently recognized by investor-state arbitral jurisprudence and examines these rules of evidence against those recognized in the traditional rules of international law, as well as against those codified by the IBA Rules on the Taking of Evidence in International Arbitration. It examines the theory and function of international investment law dispute resolution against which the role of evidence must be assessed; practical management of the evidence-gathering process in investment arbitration disputes; and what to anticipate as challenges in the gathering and pleading of evidence in these disputes. Chapters cover a broad range of evidence-based topics, including: burden and standard of proof, presumptions and inferences, witness and expert evidence, exclusionary rules including privileged and confidential documents, and annulment. Written by a small team of practitioners and academics who are expert in the field of international dispute resolution, this book is an essential comprehensive reference work for anyone working or studying in the field.

Attorney-Client Privilege in International Arbitration (Hardcover): Annabelle Moeckesch Attorney-Client Privilege in International Arbitration (Hardcover)
Annabelle Moeckesch
R6,936 Discovery Miles 69 360 Ships in 12 - 17 working days

Attorney-client privilege is often invoked as a defence in international arbitration proceedings however the participants often have very different expectations regarding the applicable privilege standard, as national attorney-client privilege laws vary widely between jurisdictions. This is complicated by the fact that institutional arbitral rules do not include provisions on the scope of attorney-client privilege, nor do they outline the conflict of laws issues determining the applicable national privilege law. The applicable level of privilege is therefore left to the discretion of the arbitral tribunal. Drawing on interviews with more than thirty leading international arbitration practitioners and extensive academic research, this book is the first of its kind to provide clear guidance to arbitral tribunals regarding the determination of the applicable attorney-client privilege standard. It compares attorney-client privilege in key common and civil law jurisdictions, analyses precedent from previous tribunals, and finally sets out proposed changes to the legal framework governing this area.

Comentarios a la Ley de Arbitraje Comercial venezolana. Tomo I (Spanish, Paperback): Ce Para La Resolucion de Controversias Comentarios a la Ley de Arbitraje Comercial venezolana. Tomo I (Spanish, Paperback)
Ce Para La Resolucion de Controversias
R1,111 Discovery Miles 11 110 Ships in 10 - 15 working days
Punitive Damages - How Juries Decide (Paperback, 2nd ed.): Cass R. Sunstein, Reid Hastie, John W. Payne, David A. Schkade, W.... Punitive Damages - How Juries Decide (Paperback, 2nd ed.)
Cass R. Sunstein, Reid Hastie, John W. Payne, David A. Schkade, W. Kip Viscusi
R1,273 Discovery Miles 12 730 Ships in 10 - 15 working days

Over the past two decades, the United States has seen a dramatic increase in the number and magnitude of punitive damages verdicts rendered by juries in civil trials. Probably the most extraordinary example is the July 2000 award of $144.8 billion in the Florida class action lawsuit brought against the cigarette manufacturers. More puzzling were two recent verdicts against the auto manufacturer BMW in Alabama. In identical cases, argued in the same court before the same judge, one jury awarded $4 million in punitive damages, while the other awarded no punitive damages at all. In cases involving accidents, civil rights and the environment, multimillion dollar punitive awards have been a subject of intense controversy. But how do juries actually make decisions about punitive damages? To find out, the authors - specialists in psychology, economics and the law - present the results of controlled experiments with over 600 mock juries involving the responses of more than 8,000 jury-eligible citizens. They find that although juries tended to agree in their moral judgements about the defendant's conduct, they rendered erratic and unpredictable dollar awards. Jurors also tended to ignore instructions from the judges; showed "hindsight bias", believing that what happened should have been foreseen; and penalized corporations that had based their decisions on careful cost-benefit analyses. While judges made many of the same errors, they performed better in some areas, suggesting that judges (or other specialists) may be better equipped than juries to decide punitive damages. With a wealth of new data and a host of provocative findings, this book documents a wide range of systematic bias in jury behaviour and should be valuable for anyone interested in punitive damages, jury behaviour, human psychology and the theory of punishment.

Stability and Legitimate Expectations in International Energy Investments (Paperback): Rahmi Kopar Stability and Legitimate Expectations in International Energy Investments (Paperback)
Rahmi Kopar
R1,490 Discovery Miles 14 900 Ships in 9 - 15 working days

This book assesses stability guarantees through the lens of the legitimate expectations principle to offer a new perspective on the stability concept in international energy investments. The analysis of the interaction between the concepts of stability and legitimate expectations reveals that there are now more opportunities for energy investors to argue their cases before arbitral tribunals. The book offers detailed analyses of the latest energy investment arbitral awards from Spain, Italy and the Czech Republic, and reflects on the state of the art of the legitimate expectations debate and its relationship with the stability concept. The author argues that, in order to achieve stability, the legitimate expectations principle should be employed as the main investment protection tool when a dispute arises on account of unilateral host state alterations. This timely work will be useful to both scholars and practitioners who are interested in international energy law, investment treaty arbitration, and international investment law.

Interstate Arbitrations in the Greek World, 337-90 B.C. (Hardcover, New): Sheila L. Ager Interstate Arbitrations in the Greek World, 337-90 B.C. (Hardcover, New)
Sheila L. Ager
R2,024 R1,700 Discovery Miles 17 000 Save R324 (16%) Ships in 12 - 17 working days

A great deal of information has come to light over the past several decades about the role of arbitration between the Greek states. Arbitration and mediation were, in fact, central institutions in Hellenistic public life. In this comprehensive study, Sheila Ager brings together the scattered body of literary and epigraphical sources on arbitration, together with up-to-date bibliographic references, and commentary.
The sources collected here range widely; Ager presents an exhaustive record of documents ranging from the settlement of a minor territorial squabble between two tiny city-states to the resolution of major conflicts separating the great powers of the day. In addition, Ager's introduction sets the documents in historical context and outlines distinctions among categories of arbitration. The work also includes indices to literary passages, inscriptions, persons, places, subjects, and Greek and Latin terms in the documents. This collection of many previously inaccessible texts will become a primary resource for any scholar or student working in the field of Hellenistic history.

M&A Disputes - A Professional Guide to Accounting Arbitrations (Hardcover): A Vincent Biemans, Gerald M Hansen M&A Disputes - A Professional Guide to Accounting Arbitrations (Hardcover)
A Vincent Biemans, Gerald M Hansen
R1,677 Discovery Miles 16 770 Ships in 12 - 17 working days

Navigate M&A accounting arbitrations with insider perspective M&A Disputes takes you inside the dispute resolution process to help you put together the many "moving parts" necessary to obtain a successful outcome. With deep insight from experts in the field including valuable advice from the arbitrator's perspective this book guides you through the entire process to explore the variables at work. The high volume of M&A transactions makes post-closing price adjustment provisions and accounting arbitrations a critical part of doing business. Yet, the field is opaque to non-practitioners and important issues can be easily misunderstood without specific knowledge and experience. A resulting award can make or break a transaction; an intimate understanding of the process's inner working can help you plan your position to the greatest advantage. This book explores the many factors that that contribute to a successful resolution across the entire transaction life cycle from contract negotiation through the dispute phase including due diligence, determination of the target net working capital, conception and closing of the purchase agreement, post-closing negotiation and dispute resolution, the impact of accounting practices, guidance, and documentation as well as relevant auditing concepts, and various facts and circumstances surrounding the target business and the transaction that need to be considered. M&A volume remains high and continues to result in large numbers of current and future post-closing M&A disputes. Clients rely on their attorneys and advisers to guide them through the process and counsel them toward a positive outcome. Those professionals will find that M&A accounting arbitrations carry a range of distinctions that require a specialized knowledge base to navigate correctly. This book provides real-world guidance from experts in the field, with invaluable insight for every stage of the process. * Walk through the entire dispute resolution process from arbitrator selection through final award * Understand how M&A agreement provisions impact the awarded amount as well as the options available to limit the scope of potential disputes and the "gaming" of the post-closing process by the counterparty * Understand the nature of accounting estimates and guidance, their interaction with accounting arbitrations, and how to synthesize facts, circumstances, and GAAP into a persuasive argument to present to the accounting arbitrator * Get situation-specific advice for different types of transactions * Learn practitioner "dos" and "don'ts" from the arbitrator's perspective M&A Disputes provides transaction parties and their representatives an inside view at the transaction and commonly disputed items through the eyes of the arbitrator to provide them with uniquely valuable insight. In addition to being an invaluable tool for practitioners appearing before an accounting arbitrator, M&A Disputes also provides advice to would-be and experienced arbitrators alike to successfully resolve disputes that can be significant and complex.

Set-Off in Arbitration and Commercial Transactions (Hardcover): Pascal Pichonnaz, Louise Gullifer Set-Off in Arbitration and Commercial Transactions (Hardcover)
Pascal Pichonnaz, Louise Gullifer
R10,055 Discovery Miles 100 550 Ships in 12 - 17 working days

This book considers the issues involved in international commercial disputes where set-off has been used. Most such disputes are conducted through arbitration so the focus of this book is on the effect of arbitration proceedings on set-off claims.
The book considers the important institutional rules of arbitration procedure such as the Swiss Rules, the CNUDCI, the ICC rules and others. It covers in some detail the various possible solutions to the issue of applicable law under national and supra-national law. Included in this discussion is an analysis of the Rome I Regulation, the CISG, and the UNIDROIT Principles contained in the PICC and PECL.
There is full consideration of the other relevant matters including enforceability, currency issues, and burden of proof. The last section of the book analyses the position of set off in insolvency, including a general comparative look at the situation in common and civil law, and concluding with an explanation of the effect of the European Regulation on Insolvency Proceedings.
Set-off is a commonly used but complex device used to avoid the cumbersome transfer of money in international commercial transactions. The situation is made even more complex when disputes arise bringing issues of applicable law and jurisdiction. This book raises the potential issues and analyses the probable solutions with reference to national and international laws and arbitral rules. It will assist common law practitioners with practical solutions under major civil law jurisdictions and vice versa.

Early English Arbitration (Hardcover): Derek Roebuck Early English Arbitration (Hardcover)
Derek Roebuck
R1,161 R1,019 Discovery Miles 10 190 Save R142 (12%) Ships in 12 - 17 working days

This is the first history of mediation and arbitration in England before the Common Law. In prehistoric times, archaeology and genetics provide evidence of assemblies to deal with disputes. From Roman times, documents survive which show mediation and arbitration in practice. A fragment of an award is dated 14 November 114AD. A Wiltshire arbitrator reports in his own words of arbitrating in Alfred's time. A Worcestershire award a thousand years ago could teach today's practitioners new tricks. After the Norman Conquest, a compromise could still be mediated in the middle of trial by battle, one side's champion concealing that he had lost his sight.This book provides the first history of how disputes of all kinds were managed in England before the Common Law. It starts in prehistoric times, with archaeology, anthropology and genetics providing evidence of regular assemblies dealing with disputes. From Roman times onwards, documents allow a detailed, though partial, picture to be drawn. Not only does the literature describe how mediation and arbitration worked in practice, but a fragment survives of an award dated 14 November 114AD.The sources grow more plentiful in Anglo-Saxon times. We can read a Wiltshire arbitrator's full report in his own words of an arbitration in Alfred's time and learn new tricks from an award made in Worcestershire a thousand years ago. Long after the Norman Conquest, the normal method of resolving disputes was still by public arbitration in traditional assemblies according to customary law. And a compromise could be mediated in the middle of a trial by battle, with one side's champion concealing that he had lost his sight.This interdisciplinary study uses all the surviving original sources with new translations, drawing on the work not only of historians but archaeologists, anthropologists, linguists, geneticists and other natural scientists. It shows how natural and widespread mediation and arbitration have been in England since before history began. There is plenty of evidence of routine mediations and arbitrations in all manner of disputes: landownership, succession, ecclesiastical squabbles. A successful mediation after a prince had been killed led to peace between Northumbria and Mercia. There was no lack of techniques fashioned to fit, including expert determination and a sophisticated form of dispute management successfully avoiding a difference becoming a dispute.To understand how disputes are managed, it is necessary to know what languages were used and how. An appendix deals with the many unsettled questions of the languages of the period, British (including Welsh), Latin, Anglo-Saxon and Anglo-Norman (French).

Access to Justice for the Chinese Consumer - Handling Consumer Disputes in Contemporary China (Hardcover): Ling Zhou Access to Justice for the Chinese Consumer - Handling Consumer Disputes in Contemporary China (Hardcover)
Ling Zhou
R2,819 Discovery Miles 28 190 Ships in 10 - 15 working days

This book offers a socio-legal exploration of localised consumer complaint processing and dispute resolution in the People's Republic of China - now the second largest consumer market in the world - and the experiences of both ordinary and 'professional' consumers. Drawing on detailed analysis of an impressive body of empirical data, this book highlights local Chinese understandings and practice styles of 'mediation', and identifies in popular consciousness a continuing sense of reliance on the government for securing consumer rights in China. These are not only important features of consumer dispute processing in themselves, but also help to to explain why no ombudsman system has emerged. This innovative book looks at the nature of China's distinctive dispute resolution and complaints system, issues within that system, and the experiences of consumers within it. The book illustrates the access to justice processes locally available to aggrieved consumers and provides a unique contribution to comparative consumer law studies in Asia and elsewhere.

The Psychology of Conflict - Mediating in a Diverse World (Paperback): Paul Randolph The Psychology of Conflict - Mediating in a Diverse World (Paperback)
Paul Randolph
R945 Discovery Miles 9 450 Ships in 9 - 15 working days

This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation. As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes. With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.

Family Mediation: Contemporary Issues (Paperback): Marian Roberts, Maria Federica Moscati Family Mediation: Contemporary Issues (Paperback)
Marian Roberts, Maria Federica Moscati; Contributions by Lesley Allport, Anne Barlow, Lorraine Bramwell, … 1
R2,567 Discovery Miles 25 670 Ships in 10 - 15 working days

The modern emergence of mediation in the West in the 1980s represents a profound transformation of civil disputing practice, particularly in the field of family justice. In the field of family disputes mediation has emerged to fill a gap which none of the existing services, lawyers and courts on the one hand, or welfare, advisory or therapeutic interventions on the other, could in their nature have filled. In the UK mediation is now the approved pathway in the current landscape of family dispute resolution processes, officially endorsed and publicly funded by government to provide separating and divorcing families with the opportunity to resolve their disputes co-operatively with less acrimony, delay and cost than the traditional competitive litigation and court process. The consolidation of the professional practice of family mediation reflects its progress and creativity in respect both of the expanding focus on professional quality assurance as well as on developments of policy, practice guidelines and training to address central concerns about the role of children in mediation, screening for domestic abuse, sexual orientation and gender identity as well as cross-cultural issues including the role of interpreters in the process. Other areas of innovation include the application of family mediation to a growing range of family conflict situations involving, for example, international family disputes (including cross border, relocation and child abduction issues). Written by leaders in family mediation, this title provides a contemporary account of current practice developments and research concerning family mediation across a range of issues in the UK and Ireland.

Designing Systems and Processes for Managing Disputes (Paperback, 2nd ed.): Nancy H Rogers, Robert C. Bordone, Frank E. A... Designing Systems and Processes for Managing Disputes (Paperback, 2nd ed.)
Nancy H Rogers, Robert C. Bordone, Frank E. A Sander, Craig A. McEwen
R5,107 Discovery Miles 51 070 Ships in 10 - 15 working days
A Guide to the ICDR International Arbitration Rules (Hardcover, 2nd Revised edition): Martin F. Gusy, James M. Hosking A Guide to the ICDR International Arbitration Rules (Hardcover, 2nd Revised edition)
Martin F. Gusy, James M. Hosking
R6,445 Discovery Miles 64 450 Ships in 12 - 17 working days

The International Centre for Dispute Resolution (ICDR) is the international division of the American Arbitration Association (AAA). Given that in excess of 600 arbitrations are now administered every year under the ICDR Rules, this book answers the need for a comprehensive comparative guide devoted to them. This article-by-article commentary on the International Centre for Dispute Resolution (ICDR) Rules is a comprehensive reference work for practitioners and arbitrators considering ICDR arbitration. The second edition is fully revised and updated throughout to reflect all changes and updates to the Rules since the first edition published. The ICDR International Arbitration Rules are structured in accordance with the typical life-cycle of an international arbitration and the book follows this thematic structure, providing ample cross-referencing to assist the reader in understanding the relationship between the various rules and genuine issues likely to be encountered during an arbitration. The commentary embraces each of the Articles in their entirety, as well as the Expedited Procedure Articles, and includes discussion of how each provision compares to analogous rules of other major arbitral institutions. The authors draw on case law gathered from foreign jurisdictions as well as the rich vein of case law in the US (applying the ICDR Rules and, where appropriate, analogous provisions of various AAA domestic rules), combining these with their own extensive experience to provide a uniquely authoritative text. The work's comparative perspective emphasizes key issues to consider when drafting an arbitral clause or strategizing over the conduct of an arbitration. The second edition of A Guide to the ICDR International Arbitration Rules features multiple appendices and difficult-to-find resources to form a collection of core materials which include the ICDR Rules, the administrative fee schedule, guidelines for exchanges of information, practice notes, and key AAA cooperation agreements with other institutions.

Delivering Dispute Resolution - A Holistic Review of Models in England and Wales (Hardcover): Christopher Hodges Delivering Dispute Resolution - A Holistic Review of Models in England and Wales (Hardcover)
Christopher Hodges
R3,530 Discovery Miles 35 300 Ships in 10 - 15 working days

This book reviews the techniques, mechanisms and architectures of the way disputes are processed in England and Wales. Adopting a comparative approach, it evaluates the current state of the main different types of dispute resolution systems, including business, consumer, personal injury, family, property, employment and claims against the state. It provides a holistic overview of the whole system and suggests both systemic and detailed reforms. Examining dispute resolution pathways from users' perspectives, the book highlights options such as ombudsmen, regulators, tribunals and courts as well as mediation and other ADR and ODR approaches. It maps numerous sectoral developments to see if learning might be spread to other sectors. Several recurrent themes arise, including the diversification in the use of techniques; adoption of digital, online and artificial technology; cost and funding constraints; the emergence of new intermediaries; the need to focus accessibility arrangements for people and businesses that need help with their problems; and identifying effective ways for achieving behavioural change. This timely study analyses the shift from adversarial legalism to softer means of resolving social problems, and points to a major opportunity to devise an imaginative and holistic strategic vision for the jurisdiction.

Access to Justice for Vulnerable and Energy-Poor Consumers - Just Energy? (Paperback): Naomi Creutzfeldt, Chris Gill, Marine... Access to Justice for Vulnerable and Energy-Poor Consumers - Just Energy? (Paperback)
Naomi Creutzfeldt, Chris Gill, Marine Cornelis, Rachel McPherson
R1,831 Discovery Miles 18 310 Ships in 10 - 15 working days

How do ordinary people access justice? This book offers a novel socio-legal approach to access to justice, alternative dispute resolution, vulnerability and energy poverty. It poses an access to justice challenge and rethinks it through a lens that accommodates all affected people, especially those who are currently falling through the system. It raises broader questions about alternative dispute resolution, the need for reform to include more collective approaches, a stronger recognition of the needs of vulnerable people, and a stronger emphasis on delivering social justice. The authors use energy poverty as a site of vulnerability and examine the barriers to justice facing this excluded group. The book assembles the findings of an interdisciplinary research project studying access to justice and its barriers in the UK, Italy, France, Bulgaria and Spain (Catalonia). In-depth interviews with regulators, ombuds, energy companies, third-sector organisations and vulnerable people provide a rich dataset through which to understand the phenomenon. The book provides theoretical and empirical insights which shed new light on these issues and sets out new directions of inquiry for research, policy and practice. It will be of interest to researchers, students and policymakers working on access to justice, consumer vulnerability, energy poverty, and the complex intersection between these fields. The book includes contributions by Cosmo Graham (UK), Sarah Supino and Benedetta Voltaggio (Italy), Marine Cornelis (France), Anais Varo and Enric Bartlett (Catalonia) and Teodora Peneva (Bulgaria).

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