What is the relationship between logistics and supply chain management? What factors need to be taken into account when designing a supply chain? How do you forecast your supply chain requirements? What inventory concepts do you need to know?

Business Logistics Management fifth edition covers concepts and theories relating to the movement of goods, and the coordination of the supply chain.

Features:

• The text is based on South African expertise and research
• South African legislation and local industry examples are incorporated throughout the text
• New chapter on customer service
• New content that deals with strategic logistics management

Operations Management is an undergraduate introductory text at universities and universities of technology on the managerial practices required in the manufacturing of products and provision of services.

Its purpose is to set out the cost-effective management of resources to achieve organizational goals and the focus is on systematic planning, operation, control, and improvement of the processes which produce goods and deliver services. Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run.

This new edition has been thoroughly updated to address the implications of the fourth industrial revolution, changes to the global supply chain, the impact of evolving technologies, and the global emphasis on sustainability as per the United Nations’ Sustainability Development Goals. Examples and case studies have also been extensively updated.

For many years, procurement, materials management and logistics were regarded as the responsibility of either operations or marketing departments. The late 1980s saw the shift in focus to supply management, and later to supply chain management. Since the early 1990s, the field has become increasingly important to firms as the marketplace has become more and more competitive. Strategic logistics management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw materials suppliers through factories and warehousing, to the end user. Strategic logistics management covers the operational and strategic aspects of all the components of logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. The book has been divided into five sections for easy access, with the final one focusing on case studies. Terminology is clearly explained and the main points are illustrated with many practical examples. A new chapter on humanitarian logistics has been provided. Strategic logistics management is aimed at undergraduate studies as well as graduate programmes. It is the only case study-based South African textbook in this field.

Focus on Operational Management: A generic approach provides a general overview of management principles and the general management activities encountered by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.

The following topics are discussed:

• The new workplace environment
• The changing role of the operational and first-time manager
• Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership
• Employment relations in the workplace
• Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace

The advent of globalisation has increased complexity for organisations, extending supply chains across large geographical areas, making them longer and more difficult to manage than ever before. Megatrends such as global economic shifts, increased consumer awareness, the rise in information technology, global pandemic outbreaks and climate change highlight a range of new challenges facing business. Strategic Logistics Management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw material suppliers through manufacturing and warehousing, to the end user.

Strategic Logistics Management covers the operational and strategic aspects of all the components of business logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. Terminology is clearly explained, and the main points are illustrated with practical examples.

Contents include the following:

• Customer service
• Demand and order management
• The supply management process
• Inventory management
• Transport management
• Warehouse management
• Reverse logistics
• Contract logistics
• Global dimensions of logistics
• Supply chain risk management and resilience
• City logistics
• Humanitarian logistics

Strategic logistics Management is aimed at undergraduate students and graduate programmes in the field of supply chain management.

Master the fundamental concepts and today's applications of operations (OM) and supply chain management (SCM) with OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 3rd Edition by award-winning authors Collier and Evans.

This edition provides balanced coverage of both manufacturing and service businesses with updates, recent developments and new concepts that highlight the latest changes in OM and SCM. This edition clearly explains concepts while using contemporary practical examples ideal for business students, updated boxed features and new and updated case studies. Discussions highlight new concepts and new Excel techniques and digital tools, while solved problems illustrate key formulas and computations.

MindTap online learning platform is also available to support both manual calculations and the use of Excel spreadsheet templates and models. MindTap's algorithmic homework and interactive learning tools encourage students to apply qualitative and quantitative reasoning to today's OM and SCM concepts.

Supply chains are constantly faced with challenging and evolving consumer demands. To remain competitive in the market, all partners along the supply chain are responsible for value-adding activities. Warehousing and inventory management are significant components of a supply chain, irrespective of how short or long, and have the propensity either to elevate operations or render them redundant. Business warehouse and inventory management discusses critical aspects pertaining to warehouse and inventory management that are necessary for the successful operation of a supply chain in the contemporary business environment. Business warehouse and inventory management begins with Part A, contextualising supply chain management and warehouse management. Part B focuses on various key components of inventory management and, finally, Part C investigates integrated warehousing and inventory risk management supported with outlining future trends within warehouse and inventory management.

The global market of today is characterised by fierce competition which has heightened customer expectations and forced business enterprises to invest in, and focus attention on, their supply chains. This, together with continuing advances in information and communication technology, has motivated the continuous evolution of the supply chain and of the techniques to manage it effectively. In South Africa, the public sector is confronted with supply chain skill and capacity shortages. Hence there is a need for continuous learning and development of supply chain staff to maintain a feasible fit between government institutions' objectives, skills and resources and a changing procurement environment. Public procurement and supply chain management will help to accelerate much-needed transformation in the public sector in this regard. Public procurement and supply chain management provides new ideas, concepts, case studies and practical experiences regarding public sector supply chains. Public procurement and supply chain management will serve as a valuable resource for public procurement learners, government officials, academics, researchers, consultants, students and other concerned parties with interest in public procurement and supply chain management.

With the development of the integrative supply chain management approach, traditional thinking about concepts such as purchasing, materials management, distribution and logistics management has become outdated. Speculation on the reasons for dynamic growth of supply chain management in South African businesses ranges from the opening up of the domestic economy to the pressure of global competitors. The astonishing success of progressive organisations such as SA Breweries, Sasol, Iscor, Steinhoff and Sappi in the international marketplace, however, is in no small part a result of their early adoption of the supply chain philosophy (customer value creation, total cost of ownership, integration of processes and the reduction of cycle time) and they have contributed significantly to the unprecedented growth of supply chain management in South Africa. Supply chain management identifies the strategic impact and evolutionary direction of the field in a global market environment and emphasises the changes in processes and management thinking required to introduce supply chain management in South African organisations. It covers topics such as supply chain strategies, organisations, optimisation, performance improvement, customer service, quality and inventory management, total cost of ownership, green supply chain management, investment recovery, e-commerce, negotiations, transport and distribution management, the retail supply chain and global supply chain management. Supply chain management is aimed at all supply chain, logistics and transport management students.

As the COVID-19 pandemic comes to a close, inflation has revealed itself to be a major problem for all countries of the developed world. The problem has been exacerbated in developing nations, which had problems even before the pandemic. Energy prices have increased, and with the increase in transportation costs, it has been more difficult for many retailers to stock shelves as they did before the pandemic. It is understood by many that the rising prices and supply chain disruptions will likely not be temporary and must be managed by future executives. Managing Inflation and Supply Chain Disruptions in the Global Economy uncovers the many ways businesses can manage this new phenomenon. It discusses global crises and their effects on the global economy in terms of inflation and supply chain. Covering topics such as inflationist impact, crisis leadership, and deglobalization, this premier reference source is an essential resource for economists, supply chain specialists, government officials, consultants, business leaders and executives, logistics professionals, IT managers, students and educators of higher education, researchers, and academicians.

Supplying a product to the most customers possible in an effective and cost-efficient way is the primary goal of the sales and distribution sector of a business, since the profits from sales are responsible for the majority of an organization's revenue. However, with countless brands vying for the customers' attention, the ability to create a demand for a product and subsequently supply that demand is often the key to a business's success. There is a need for studies that seek to understand the complementary roles of an organization's sales force and distribution team to ensure relevancy in today's globalized world. Sales and Distribution Management for Organizational Growth is a pivotal reference source that provides vital research on the organization of sales and the sales force, their geographic deployment, and distribution and channel management including how to develop customer-oriented distribution systems. While highlighting topics including expense control, personnel training, and channel design, this book is ideally designed for business students, marketing professionals, executive members, finance analysts, operations employees, academicians, industry professionals, researchers, and students seeking current research on implementing sales strategy and distribution systems to maximize profits and remain a marketplace competitor.

With advancing technology and the digitization of the modern era, businesses are required to adopt the latest innovations computer science and information technology have to offer. The field of home healthcare must utilize the finest available operations management systems in order to remain relevant in a globalized world while also providing the best treatment possible to its patients. Transportation, Logistics, and Supply Chain Management in Home Healthcare: Emerging Research and Opportunities is an essential reference source that provides theoretical and empirical research on logistics management and transportation and scheduling routing and their applications in home healthcare and logistics. While highlighting topics such as hybrid energy, scheduling optimization, and forecasting techniques, this book is ideally designed for outpatient doctors and nurses, transportation professionals, logisticians, home healthcare managers, computer scientists, logistic engineers, health practitioners, academicians, researchers, and students.

City logistics is one of the most popular fields of transportation sciences, dealing with sustainably supplying cities and at the same time reducing congestion and pollution related to goods transport in urban areas. Recently, humanitarian, emergency, and crises logistics has been a subject of increasing interest, often seen from an international viewpoint. However, some of the recent natural crises have shown the importance of resilience and reliability of the current urban logistics systems. The Handbook of Research on Urban and Humanitarian Logistics is a critical scholarly publication that addresses urban logistics and resilience, sustainable urban logistics, humanitarian logistics in urban areas both for crisis or long-term, and planning for resilient urban development. Featuring a broad range of topics that discuss the new and future trends in urban logistics and resilient cities, this publication is ideal for public planners; urban planners; company managers in logistics and transport; consulting agencies; regional, national, and international institutions and organizations; researchers; academicians; and students.

Evaluating the role of logistics and supply chain management skills or applications is necessary for the success of any organization or business. As market competition becomes more aggressive, it is crucial to evaluate ways in which a business can maintain a strategic edge over competitors. The Handbook of Research on Information Management for Effective Logistics and Supply Chains highlights strategies, tools, and skills necessary for supply management within organizations and companies. Featuring best practices and empirical research within the field, this handbook is a critical reference source for scholars, practitioners, researchers, information systems and telecommunication specialists, and managers.

This book presents new approaches to logistics solutions in global environments, with a special focus on collaborative logistics and intermodality. Contributions in this book are linked to two major initiatives in global logistics - H2020 MSCA-RISE-EU project EC-Asia Research Network on Integration of Global and Local Agri-Food Supply Chains Towards Sustainable Food Security (GOLF), and the International Conference on Logistics & Supply Chain (CiLOG). Topics covered in this book are: global logistics environments in manufacturing industries, key logistic decision-making parameters, global logistics management and its impact on container logistics processes, logistic market clusters and many more.

This book is a compilation of advanced research and applications on robotic item picking and warehouse automation for e-commerce applications. The works in this book are based on results that came out of the Amazon Robotics Challenge from 2015-2017, which focused on fully automated item picking in a warehouse setting, a topic that has been assumed too complicated to solve or has been reduced to a more tractable form of bin picking or single-item table top picking. The book's contributions reveal some of the top solutions presented from the 50 participant teams. Each solution works to address the time-constraint, accuracy, complexity, and other difficulties that come with warehouse item picking. The book covers topics such as grasping and gripper design, vision and other forms of sensing, actuation and robot design, motion planning, optimization, machine learning and artificial intelligence, software engineering, and system integration, among others. Through this book, the authors describe how robot systems are built from the ground up to do a specific task, in this case, item picking in a warehouse setting. The compiled works come from the best robotics research institutions and companies globally.

This book explains supply chain management (SCM) using the strategy-structure-process-performance (SSPP) framework. Utilizing this well-known framework of contingency theory in the areas of strategic management and organizational design, SCM is firmly positioned among management theories. The author specifically proposes a theoretical foundation of SCM that will be relevant to such areas as operations management, logistics management, purchasing management, and marketing. Both the static and dynamic sides of SCM are reported. On the static side, supply chain strategies are divided into three patterns: efficiency-oriented, responsiveness-oriented, and the hybrid efficiency- and responsiveness-oriented pattern. For each strategy, suitable internal and external supply chain structures and processes are proposed. On the dynamic side, the big issue is to overcome performance trade-offs. Based on theories of organizational change, process change, and dynamic capabilities, the book presents a model of supply chain process change. On structure, the focus is on the role of an SCM steering department. Illustrative cases are included from such diverse industries as automobiles (Toyota and Nissan ), personal computers (Fujitsu), office equipment (Ricoh), air-conditioning (Daikin), tobacco (Japan Tobacco), chemicals and cosmetics (Kao), and casual fashion (Fast Retailing and Inditex).The strategy and organization of SCM is systematically presented on the basis of the SSPP framework. In particular, the relationships among three management elements-strategy, structure, and process-can be identified in an SCM context. From many of the cases contained in this volume, there emerges an understanding of how to analyze the success and failure factors of SCM using the SSPP framework. In addition, the reader sees not only the static side SCM such as process operation but also its dynamic side such as process innovation and process improvement.

Professionals in multinational companies may face several challenges related to the multi-linguistic, multi-faceted aspects of supply chain management in developing and developed economies. Under-developed infrastructures, archaic technology and lack of knowledge of indigenous supply chain management systems have hampered the growth of markets and indigenous businesses in emerging economies. Cases on Supply Chain and Distribution Management: Issues and Principles introduces readers to a wide selection of case studies covering a multitude of supply chains in different economies of the world and examines major issues related to supply chain management. Concerned with the complete management of the flow of goods, information, and finances, the discipline of supply chain management merits an in-depth analysis. This book presents the latest knowledge on different types of supply chains that exist within the world business environment and acts as catalyst for incumbent global corporations to understand and work around inefficient supply chains, particularly in emerging economies.