Mobilising helpers in the event of a flood or letting friends know that you are okay in the event of a terrorist attack - more and more people are using social media in emergency, crisis or disaster situations. Storms, floods, attacks or pandemics (esp. COVID-19) show that citizens use social media to inform themselves or to coordinate. This book presents qualitative and quantitative studies on the attitudes of emergency services and citizens in Europe towards social media in emergencies. Across the individual sub-studies, almost 10,000 people are surveyed including representative studies in the Netherlands, Germany, the UK and Italy. The work empirically shows that social media is increasingly important for emergency services, both for prevention and during crises; that private use of social media is a driving force in shaping opinions for organisational use; and that citizens have high expectations towards authorities, especially monitoring social media is expected, and sometimes responses within one hour. Depending on the risk culture, the data show further differences, e.g. whether the state (Germany) or the individual (Netherlands) is seen as primarily responsible for coping with the situation.

'Having a dad - for want of a better word - who was a wife-beater, a drunk, a thief, a burglar and an idle, lazy, work-shy, vain, narcissistic egotist encouraged me to start work early...' Nick Clements didn't just get a job, he became his criminal father's worst nightmare by joining the police force and becoming a fearless, determined and mould-breaking young copper. This is the story of how it happened, rich with humour and horror, danger and excitement, passion and illicit sex, marital joy and strife, triumphs and setbacks. Above all, the memoir tells of a young man's determination to escape his past (overcoming a crippling stutter along the way) and prove himself as a fearless representative of the law. 'Think of this as 'Billy Elliott' meets 'The Sweeney' and you'll have the gist of it.'

When Children Kill Children: Penal Populism and Political Culture examines the role of political culture and penal populism in the response to the emotive subject of child-on-child homicide. The book explores the reasons underlying the vastly differing responses of the English and Norwegian criminal justice systems to the cases of James Bulger and Silje Redergard respectively. Whereas James Bulger's killers were subject to extreme press and public hostility, held in secure detention for nine months and tried in an adverserial court; Redergard's killers were shielded from public antagonism and carefully reintegrated into the local community. This book argues that English adverserial political culture creates far more incentives to politicize high-profile crimes than Norwegian consensus political culture. Drawing on a wealth of empirical research, the author suggests that the tendency for politicians to justify punitive responses to crime by invoking harsh political attitudes is based upon a flawed understanding of public opinion. In a compelling study, this book proposes a more deliberative response to crime that accommodates the informed public in news ways - ways that might help build social capital and remove incentives for cynical penal populism.

Over the last forty years, policing has gone through a period of significant change and innovation. The emergence of new strategies has also raised issues about effectiveness and efficiency in policing, and many of these proactive strategies have become controversial as citizens have asked whether they are also fair and unbiased. Updated and expanded for the second edition, this volume brings together leading police scholars to examine these key innovations in policing. Including advocates and critics of each innovation, this comprehensive book assesses the impacts of police innovation on crime and public safety, the extent of implementation of these new approaches in police agencies, the dilemmas these approaches have created for police management, and their impacts on communities.

Over the last forty years, policing has gone through a period of significant change and innovation. The emergence of new strategies has also raised issues about effectiveness and efficiency in policing, and many of these proactive strategies have become controversial as citizens have asked whether they are also fair and unbiased. Updated and expanded for the second edition, this volume brings together leading police scholars to examine these key innovations in policing. Including advocates and critics of each innovation, this comprehensive book assesses the impacts of police innovation on crime and public safety, the extent of implementation of these new approaches in police agencies, the dilemmas these approaches have created for police management, and their impacts on communities.

This new book is the first practical guide to the sensitive topic of family liaison, aimed directly at the police. The text focuses on the key role that family liaison plays in the police service, explains how the role has developed and provides practitioners with a clear understanding of why relatives and friends are entitled to the highest standard of response from the police but also why no investigation can be truly effective without this relationship being supported, resourced and supervised throughout. The book covers a wide range of important issues including the development and delivery of training, operating protocols, contacting and establishing relationships with the family, management and mass fatalities. Highly practical, the book includes examples, illustrative diagrams, summary sections and checklists, plus a wide range of case study chapters based on key events, including the the Ladbroke Grove Rail Crash, the 2004 Tsunami, the Bali Bombings, the September 11th attacks and the London Bombings of July 7th. This book is a must for all those who work in this difficult area. The Blackstone's Practical Policing Series is a collection of highly practical, up-to-date titles covering a range of essential subjects in today's policing arena. Developed from a detailed understanding of police information needs, this series seeks to explain the relevant law, practice and procedure from a police officer's perspective.

This unique collection of essays covers many of the important facets of law enforcement ethics, including the selection, training, and supervision of officers. Editor Brian D. Fitch brings together the works of a diverse task force with a vested interested in reducing officer misconduct-including law enforcement scholars, educators, and practitioners from a variety of disciplines-to present a comprehensive look at this critical subject that is gaining more attention in agencies and in the media today. The text covers topics on the roles of culture, environment, social learning, policy, and reward systems as they pertain to law enforcement ethics, as well as the ethics of force, interrogations, marginality, and racial profiling. This volume also covers several unique aspects of ethics, such as the role of Post-Traumatic Stress Disorder in misconduct (PTSD), cheating during law enforcement promotional practices, off-duty misconduct, and best practices in developing countries.

This is a fully revised fourth edition of the successful Blackstone's Preparing for Police Duty, the invaluable introduction to the police service for new recruits or those considering a policing career. This highly practical guide informs those interested in a career in the police about the general culture of the policing world; the extended police family, dress-code, badges, shift patterns, equipment and basic information on police powers in relation to the most common crimes. The new edition offers an easy-to-understand outline of the criminal justice system and a summary of the criminal law, and has been fully updated to include the latest changes in the recruitment and entry procedures, as well as new content on policing terrorism, public protest, and neighbourhood policing. Written by an experienced serving police officer, Blackstone's Preparing for Police Duty is an accessible, motivational and informative guide for anyone considering a career in the police service, those on foundation and policing degree courses, and anyone who has recently secured a place as a student officer.

Policing is at a crossroads. At a time of unprecedented cuts and increasing levels of demand, the British police service (like many others) faces enormous challenges. Under the most radical reforms the service has ever experienced, its leadership is looking for new approaches that can maintain levels of service delivery and secure efficiency, accountability and public confidence. Recent history shows that applying private sector business models to the public sector often generates hidden costs and unintended consequences that damage productivity and morale. In spite of this evidence, reform programmes and prevailing management practices still seek to enforce approaches that have demonstrably failed. In Intelligent Policing, Simon Guilfoyle proposes a simple and elegant solution that refocuses organisational activity on the service user. Drawing on his own experience as a police officer, he uses a range of evidence to explore the possibilities that systems thinking offers. He clearly outlines how a systems-based approach can bring greater efficiency, improved service delivery, enhanced morale and reduced cost. He shows that the practices and models proposed in the book can be implemented immediately and insists that senior police leaders and policy makers have an ideal opportunity to make lasting improvements today that will resonate throughout policing and leave a positive legacy for the future.. Intelligent Policing is a rich resource for those - in the UK and around the world - who care about delivering an effective policing service in the 21st Century. It will also interest systems theorists for its practical approach to policing and inform academic debate in the fields of management and human behaviour.

The criminal justice process is dependent on accurate documentation. Criminal justice professionals can spend 50-75 percent of their time writing administrative and research reports. The information provided in these reports is crucial to the functioning of our system of justice. Report Writing for Criminal Justice Professionals, Sixth Edition, provides practical guidance-with specific writing samples and guidelines-for providing strong reports. Most law enforcement, security, corrections, and probation and parole officers have not had adequate training in how to provide well-written, accurate, brief, and complete reports. Report Writing for Criminal Justice Professionals covers everything officers need to learn-from basic English grammar to the difficult but often-ignored problem of creating documentation that will hold up in court. This new edition includes updates to reference materials and citations, as well as further supporting examples and new procedures in digital and electronic report writing.

* Offers a comprehensive picture of the stresses experienced within the police organization, with an eye toward implementing structural reform * Provides recommendations for reform models at both the national and local levels * Combines empirical evidence gleaned from research with anecdotal accounts to provide a meaningful description of police stress

Organized crime in the twenty-first century is a knowledge war that poses an incalculable global threat to the world economy and harm to society - the economic and social costs are estimated at upwards of GBP20 billion a year for the UK alone (SOCA 2006/7). Organized Crime: Policing Illegal Business Entrepreneurialism offers a unique approach to the tackling of this area by exploring how it works through the conceptual framework of a business enterprise. Structured in three parts, the book progresses systematically through key areas and concepts integral to dealing effectively with the myriad contemporary forms of organised crime and provides insights on where, how and when to disrupt and dismantle a criminal business activity through current policing practices and policies. From the initial set up of a crime business through to the long term forecasting for growth and profitability, the authors dissect and analyse the different phases of the business enterprise and propose a 'Knowledge-Managed Policing' (KMP) approach to criminal entrepreneurialism. Combining conceptual and practical issues, this is a must-have reference for all police professionals, policing academics and government policy makers who are interested in a Strategy-led, Intelligence supported, Knowledge-Managed approach to policing illegal business entrepreneurialism.

Policing the Caribbean explores the emergence of law enforcement and security practices that extend beyond the boundaries of the nation state. Perceptions of public safety and national sovereignty are shifting in the face of domestic, regional and global insecurity, and with the emergence of transnational policing practices responding to drug trafficking and organised crime. This book examines how security threats are prioritised and the strategies that are put in place to respond to them, based on a detailed empirical case study of police and security sector organizations in the Caribbean.
Transnational policing, one of the most significant recent developments in the security field, has brought about a number of changes in the organisation of criminal law enforcement in the Caribbean and other parts of the world. Drawing on interviews with chief police officers, customs, coastguard, immigration, security, military and government officials, Policing the Caribbean examines these changes, providing a unique insight into the work of overseas liaison officers from the UK and USA, and their collaboration with local police and security agencies.
The first study of transnational policing in the Caribbean, this book assesses the extent to which a restructured transnational security infrastructure has enhanced the safety and wellbeing of the Caribbean islands, and other countries on the shores of the north Atlantic, and asks how we can ensure that the policing beyond boundaries is accountable and good enough to make the world a safer place.

This book addresses and reviews progress in a major innovative development within police work known as evidence-based policing. It involves a significant extension and strengthening of links between research and practice and is directed to the task of increasing police effectiveness in the field of community crime prevention. This volume provides an international perspective that synthesizes recent research results from the United States and other countries - including systematic reviews of large bodies of evidence - to illuminate several of the most challenging issues currently confronting police departments. It examines recent advances in research-based models of policing and the expanding base in outcome evaluation. Key areas of coverage include: Managing the nighttime economy. Supervising sex offenders. Tackling domestic/intimate partner violence. Addressing school violence and the formation of gangs. Reducing victim and witness retraction and disengagement. Responding to mental disorders, safeguarding vulnerable adults, and providing victim support. Leveraging public awareness campaigns. In addition, each chapter presents an overview of key issues within a designated area, synthesizes existing reviews, and examines the most recent research. The book clearly and concisely presents major concepts, theories, and research findings, thereby providing both conceptual and analytic tools alongside an integrated presentation of principal findings and messages. The volume concludes with a discussion of current directions in research, key developments in policing strategies, and identification of effective operational structures for facilitating and sustaining research-practice links. Evidence-Based Policing and Community Crime Prevention is a must-have resource for researchers, clinicians and other professionals, and graduate students in forensic psychology, criminology and criminal justice, public health, developmental psychology, psychotherapy and counseling, psychiatry, social work, educational policy and politics, health psychology, nursing, and behavioral therapy/rehabilitation.

Training and education constitutes the backbone of a significant amount of police activity and expenditure in developing the most important resources involved in policing work. It also involves an array of actors and agencies, such as educational institutions which have a long and important relationship with police organizations. This book examines the role of education and training in the development of police in the contemporary world. Bringing together specialist scholars and practitioners from around the world, the book examines training methods in the UK, the USA, Australia, Canada, China, France, Hungary , India, the Netherlands, St Lucia and Sweden. The book throws light on important aspects of public service policing, and new areas of public and private provision, through the lens of training and development. It will be of interest to policing scholars and those involved in professional and organizational development worldwide.

The unknown inside story of the NYPD's Italian-born detectives who fought both powerful gangsters and the deeply ingrained prejudice against their own beloved immigrant community The story begins in Sicily, on Friday, March 12, 1909, at 8:45 p.m. Three gunshots thundered in the night, and then a fourth. Two men fled, and investigators soon discovered who they had killed: Giuseppe Petrosino, the legendary American detective whose exploits in New York were celebrated even in Italy. The Italian Squad, by veteran New York City journalist and historian Paul Moses, explores the lives of the nationally celebrated detectives who followed in the slain Petrosino's footsteps as leaders of the New York City investigative squad: Anthony Vachris, Charles Corrao, and Michael Fiaschetti. Drawing on new primary sources such as private diaries and city, state, and federal documents, this dramatic narrative history follows the Italian Squad across the first two decades of the twentieth century as its detectives battled increasingly powerful gangsters, political obstacles and deeply ingrained prejudice against their own beloved Italian immigrant community. Vachris, Corrao, and Fiaschetti became, like Petrosino, famous for meting out tough justice to criminals who comprised the "Black Hand." Beyond trying to prevent horrific crimes-nighttime bombings in crowded tenements, kidnappings that targeted children at play, gangland shootings that killed innocent bystanders-the Italian Squad commanders hoped to persuade society of what they knew for themselves: that their fellow immigrant Italians, so often maligned, would make good American citizens. In this explosive story, Moses carefully strips away the mythology that has always enveloped the Italian Squad and offers instead a nuanced portrait of brave but flawed men who fought the good fight for their people and their city.

Whether they appear in mystery novels or headline news stories, on prime-time TV or the silver screen, few figures have maintained such an extraordinary hold on the American cultural imagination as modern police officers. Why are we so fascinated with the police and their power? What relation do these pervasive media representations bear to the actual history of modern policing?
Christopher P. Wilson explores these questions by examining narratives of police power in crime news, popular fiction, and film, showing how they both reflect and influence the real strategies of law enforcement on the beat, in the squad room, and in urban politics. He takes us from Theodore Roosevelt's year of reform with the 1890s NYPD to the rise of "community policing," from the classic "police procedural" film "The Naked City" to the bestselling novels of LAPD veteran Joseph Wambaugh. Wilson concludes by demonstrating the ways in which popular storytelling about police power has been intimately tied to the course of modern liberalism, and to the rising tide of neoconservatism today.
"A thorough, brilliant blend that crosses disciplines."--"Choice"
"[S]ophisticated, highly theoretical and ambitious. . . . Connects the history of policing to cultural representations of crime, criminals and cops."--"Times Literary Supplement"
"[A] deeply satisfying approach to the crime narrative. . . . [Wilson] focuses, ultimately, on the role of police power in cultural storytelling."--"American Quarterly"

The inspiring true story of Josephine Reynolds, Britain's first full-time female firefighter. When Josephine Reynolds signed up with the Norfolk Fire Service in July 1982 at just seventeen years old, there was no such thing as a firefighter - only fire men. Set against the slate-grey backdrop of early 1980s Britain, Fire Woman is the story of how a young woman brought up in rural Wales coped in the testosterone-fuelled world of the fire brigade, where even today 96 per cent of all staff are male. In a life packed with incident - where lethal forest fires, escaped zoo animals and unexploded bombs formed a background to the everyday toll of death and disaster - Josephine experienced both triumph and heartbreaking personal tragedy. Fire Woman also provides a unique insight into the camaraderie that comes with risking your life on a daily basis and stands as the inspiring true story of an extraordinary young woman who took on a man's world and won, becoming Britain's first full-time firefighter.

'You know you're in the presence of an expert when you read The Siege. A gripping debut novel.' Jeffrey Archer Nine hostages. Ten hours. One chance to save them all. Lee James Connor has found his purpose in life: to follow the teachings of far-right extremist leader, Nicholas Farmer. So when his idol is jailed, he comes up with the perfect plan: take a local immigrant support group hostage until Farmer is released. Grace Wheatley is no stranger to loneliness having weathered the passing of her husband, whilst being left to raise her son alone. The local support group is her only source of comfort. Until the day Lee James Connor walks in and threatens the existence of everything she's ever known. Superintendent Alex Lewis may be one of the most experienced hostage negotiators on the force, but there's no such thing as a perfect record. Still haunted by his last case, can he connect with Connor - and save his nine hostages - before it's too late? 'A masterly, gripping tale of a siege, written with a true voice of authority.' - Peter James

More than a decade after unification, Germany remains deeply divided. Following East and West German police officers on their patrols through the newly-united city of Berlin and observing how they make sense of one another in a fast-changing environment, Andreas Glaeser explains how East-West boundaries have been maintained by the interactions of institutions, practices, and cultural forms-including diverging patterns of understanding rooted in vastly different social systems, readily revived Cold War images, the continuing search for an adequate response to Germany's Nazi past, and the politics and organization of unification, which impose highly asymmetrical burdens on east and west. Glaeser also leverages his ethnography to develop an innovative approach to studying identity formation processes. Central to his theory is an emphasis on the exchange of identifications and the particular ways in which they are deployed and recognized in interpretations, narratives, and performances as parts of face-to-face encounters, political discourses, and organizational practices.

Policing in South Africa has gained notoriety through its extensive history of oppressive law enforcement. In 1994, as the country's apartheid system was replaced with a democratic order, the new government faced the significant challenge of transforming the South African police force into a democratic police agency-the South African Police Service (SAPS)-that would provide unbiased policing to all the country's people. More than two decades since the initiation of the reforms, it appears that the SAPS has rapidly developed a reputation as a police agency beset by challenges to its integrity. This book offers a unique perspective by providing in-depth analyses of police integrity in South Africa. It is a case study that systematically and empirically explores the contours of police integrity in a young democracy. Using the organizational theory of police integrity, the book analyzes the complex set of historical, legal, political, social, and economic circumstances shaping police integrity. A discussion of the theoretical framework is accompanied by the results of a nationwide survey of nearly 900 SAPS officers, probing their familiarity with official rules, their expectations of discipline within the SAPS, and their willingness to report misconduct. The book also examines the influence of the respondents' race, gender, and supervisory status on police integrity. Written in a clear and direct style, this book will appeal to students and scholars of criminology, policing, sociology, political science, as well as to police administrators interested in expanding their knowledge about police integrity and enhancing it in their organizations.

This textbook addresses existing gaps in police research, education, and training, and provides guidance on how to respond to and address the vulnerability that arises in policing practice. It guides students through the conceptual and also the practical issues of managing vulnerability in policing with case studies and practitioners' views from the UK, Australia, New Zealand, South Africa, the US, Canada, France, and beyond to the Maldives, China, India, Pakistan, and Sri Lanka. It includes key concepts, views from the front-line, further reading and activities in each chapter. Policing Practices and Vulnerable People is aimed at researchers and practitioners working with police. While focussed on democratic policing practices, this book includes case studies and practitioners' views from a wide range of approaches, including those from the Global South. This book provides readers with a framework that can assist them in converting conceptual knowledge to critical, ethical policing practice.

The final volume of Catanzaro's benchmark series on building a veterinary practice, this is also the series' keystone, providing the ways and means to keep a veterinary business going and growing under all sorts of circumstances. Creativity is the key to healthy change, and it is also the key to Catanzaro's approach as he helps the vet and clinic staff to "colour outside the lines"--to think in new ways that will enhance procedures and employee morale in any practice.

A noted veterinary practice management consultant, Catanzaro draws on his own extensive experience and that of other consultants, writers, and speakers to bring together the essential tools for individual brainstorming and organisational restructuring. Liberally illustrated with examples, tables, chats, and forms, and full of exercises for stimulating creativity, this volume focuses on hiring strategies and job redesign, establishing leadership and building a client base, learning and teaching new techniques, and, last but not least, money matters. It offers advice and insights on a wide range of particulars, from marketing gimmicks to computerised medical records to fiscal shelters. Culminating and capping an indispensable series, it will be essential to the ongoing success of any veterinary practice.

An insider perspective from a 'cop doc on the job,' this book is the first of its kind written in response to a need for a specialized guide for clinicians that operationally defines and responsibly treats what Dan Rudofossi terms Police and Public Safety Complex PTSD. In reading this book, you are led through an understanding of how to work with police officers who experience cumulative loss in trauma. "Doc Dan" initiates you into an original cultural competence of how and why his theory works in practice. You will leave the journey with a practical sense of how the ecological context and ethological motivation are part of the psychological presentation of almost all officers suffering from complex trauma and loss.This guide is crucial reading, original in its breadth and scope of perspective on how to intervene with the traumatized officer. Toward that end, Rudofossi presents his Eco-Ethological Existential Analysis of Police and Public Safety Complex Post Traumatic Stress Disorder. Emotive, affective, cognitive, behavioral, and existential ranges of expression of trauma are vast, diverse, and often intense in police officers. This book delivers applied theory with clinical examples, including practical interventions for the clinician and handouts for the officer-patient. The clinician will be assisted in encountering officers' existential suffering from the edge of despair to the precipice of meaning. The guide is at once stimulating, exciting, and very serious in its potential for clinical interventions.