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Books > Social sciences > Sociology, social studies > Emergency services
One of the fastest-growing and most exciting areas of historical research in recent years has been the study of crime and the criminal. The intrinsic fascination of the subject is enhanced by the fact that between the mid eighteenth century and early twentieth century, the English criminal justice system was fundamentally transformed as a new disciplinary state emerged. Drawing on recent research, this book provides a comprehensive and up-to-date synthesis of these important changes.
This text examines the impact of a crisis - big or small - and the threat of negative publicity to corporate reputation. Arguing that most companies have no crisis management plans and hope that disaster will never strike, the author of this book theorizes that consumerism, legislation, environmentalism, pressure groups and investigative media all necessitate the development of a crisis communications plan. The book shows how a crisis can be managed effectively or even turned to advantage through publicity giving the company's reputation a long term boost.;Case studies examine the activities of six companies facing crises and the lessons to be learned from their approaches. Checklists are included as a quick reference for the practising PR professional.
This volume provides fresh insights and management understanding of the changing role of the ambulance services against the backdrop of massive cuts in health budgets around the world and the changing context of pre-hospital care within the wider healthcare networks. The challenges of funding, training and cultural transformation are now felt globally. The need to learn and adapt from suitable models of ambulance service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of ambulance services and the leadership needs for the service. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK Kevin Mackway-Jones is the Medical Director at North West Ambulance Service NHS Trust, UK Endorsements "This unique and valuable publication, charts the history and development of the ambulance service in England over the last hundred years or so. The role of this key emergency service has always been important, and arguably never more so than today. The contributing authors have not only provided the reader with great insights into where the service has come from and the leadership challenges it has, and continues to face; it also gives examples of how the future could look as our journey of transformation continues." Peter Bradley CBE, MBA (and author of Taking Healthcare to the Patient 2005), Chief Executive Officer. St John National Headquarters, New Zealand "With a year on year increase in demand for emergency ambulances and over 9 million calls annually, the UK Ambulance Service must change from its emergency care and transport focus model. With the increase in professionalism of paramedics and an uplift in assessment and clinical skills the modern paramedic is increasingly able to treat at home, direct patients with alternative care pathways and avoid transportation to overburdened Emergency Departments. Whilst there is some historical and cultural resistance to change there is a need for further development in clinical skills and a new perspective for the future Ambulance Service. This book brings together practitioners, managers, academics and provides a broad understanding of the major management issues in the UK Ambulance Service. It includes the history of the Ambulance Service, quality and risk management issues, commissioning, leadership, intra-operability and shape of the future ambulance service. The content will be of interest to students, practitioners and academics". Sir Keith Porter, Professor of Clinical Traumatology, University Hospitals Birmingham NHS Foundation Trust, United Kingdom
This history of American crime policy at the federal level compiles and examines for the first time the record of recent presidential administrations in the area of crime control--their agendas and the legislation actually enacted by the Congress. Nancy Marion analyzes the relationship between politics and criminal justice and concludes, after reviewing the administrations of Kennedy through Clinton, that the federal response to crime has been largely symbolic, and that federal policies tend to have provided political benefit to elected officials while not actually reducing crime by any significant amount. This study and its findings will be of interest to scholars in political science, government, criminology, and criminal justice.
This text on the interaction between public health policies and social inequality probes three issues: what groups wield the greatest influence over the policy process? Who gains most from health policies? And how can we best understand the policy link between health and social inequalities? A theory of social opportunities clarifies the reasons for policy effectiveness, particularly the impact of public programmes on the environmental and personal conditions that improve people's health.
Written by international experts in the field, this book covers the standards, architecture and deployment issues related to IP-based emergency services This book brings together contributions from experts on technical and operational aspects within the international standardisation and regulatory processes relating to routing and handling of IP-based emergency calls. Readers will learn how these standards work, how various standardization organizations contributed to them and about pilot projects, early deployment and current regulatory situation. Key Features: * Provides an overview of how the standards related to IP-based emergency services work, and how various organizations contributed to them * Focuses on SIP and IMS-based communication systems for the Internet * Covers standards, architecture and deployment issues * International focus, with coverage of the major national efforts in this area * Written by the experts who were/are involved in the development of the standards (NENA, EENA, 3GPP, IETF, ETSI, etc.) * Accompanying website provides updates on standards and deployment (http://ip-emergency.net) This book is an excellent resource for vendors building software and equipment for emergency services, engineers/researchers engaged in development of networks and network elements and standardization, emergency services providers, standardization experts, product persons, those within the regulatory environment. Students and lecturers, infrastructure and application service providers will also find this book of interest.
This book will provide a clear and practical guide to implementing clinical audit in practice. Divided into three parts, it introduces and contextualises what clinical audit is and how it fits in with other strategies such as evidence-based practice. The second part consists of a step-by step guide to conducting a clinical audit project in practice and part three sets out the issues which need to be considered when implementing a clinical audit programme and disseminating the results. By working through the manual, readers will be equipped to design, plan and implement a clinical audit project in order to develop patient care in line with the latest available evidence.Clearly written, practical handbook. RCN-Linked. Multi-disciplinary approach. Extensive use of case studies and exercises.Leading Authors in their field.
The shift in the care of people with serious mental illness to community-based care has been the subject of intense policy, educational and research activity, yet the provision of effective services remains problematic. This book brings together experts from a range of disciplines to provide a comprehensive and contemporary account of community services. Section I: Contemporary Issues in Community Health Care Services provides an informed and critical overview of the effect of policy framework, organizational structures, economic issues and the principles of 'good' practice in the provision of community services for people with serious mental health problems. Section II: Specific Intervention strategies summarises much of the work to date on working effectively with people who have serious mental health problems. It combines research evidence and practical illustrations of approaches and interventions with informed comment on their efficacy and implementation in routine clinical practice. Chapters include key points, case studies, questions for reflection and discussion and suggested further reading. Relevant research and evidence is cited throughout and the need for further research in this area are emphasised. All students and practitioners involved in planning, providing and evaluating services for people who have serious mental health problems will find this book an invaluable source of information for developing and delivering effective services.Leading editors and contributors Multidisciplinary perspectives, includes contributions from nurses, social workers, OTs and clinical psychologistsEvidence-based First book to provide a comprehensive and practical overview of strategies for working in this areaFocuses on practice through case-studies
Although police intelligence is becoming increasingly reliant on technology, it remains a human activity. This is the first textbook to offer a comprehensive and up-to-date account of police intelligence work based on current research, and to assess how intelligence may be used wisely and ethically to influence policing policy and practice. After explaining the basic tenets of intelligence, the author, who has extensive experience in the field, critically examines the development of intelligence structures and governance of contemporary intelligence collection. He goes on to assess the threats and opportunities to policing in the digital age, including the widespread use of social media and the emergence of 'Big Data'. Part of a new series for students and practitioners designed to reflect the importance of incorporating 'evidence based policing' within the curriculum and practice, this much-needed textbook covers not only the technical aspects of intelligence work but also encourages reflexivity in practice.
This Sunday Times bestseller is a shocking and at times darkly funny account of life as a prison officer in one of the country's most notorious jails. 'Authentic, tough, horrifying in some places and hilarious in others . . . the author's honesty and decency shine through' - Jonathan Aitken ______________ Neil 'Sam' Samworth spent eleven years working as a prison officer in HMP Manchester, aka Strangeways. A tough Yorkshireman with a soft heart, Sam had to deal with it all - gangsters and gangbangers, terrorists and psychopaths, addicts and the mentally ill. Men who should not be locked up and men who should never be let out. He tackles cell fires and self-harmers, and goes head to head with some of the most dangerous men in the country. He describes being attacked by prisoners, and reveals the problems caused by radicalization and the drugs flooding our prisons. As staffing cuts saw Britain's prison system descend into crisis, the stress of the job - the suicides, the inhumanity of the system, and one assault too many - left Sam suffering from PTSD. Strangeways by Neil Samworth is a raw, searingly honest memoir that is a testament to the men and women of the prison service and the incredibly difficult job we ask them to do. ______________ 'A frequently shocking read' - Daily Express
Young people who come into contact with police officers on the streets today have little idea of the significance of the stabbing to death of Stephen Lawrence in a racist attack in 1993. Only their parents or grandparents remember the daily exposures of police incompetence and indirect racism which were given high profile in the media for six months. The repercussions of the case are still ongoing with the long overdue conviction in 2012 of two of the original suspects, and in the same year a number of racist assaults by police. This accessible and engaging book includes analysis of hitherto inaccessible transcripts. These dramatically show how the Inquiry was undermined to the point of failure to produce the desired results. Dr Stone also discusses contemporary issues and the relevance of the Inquiry today. This paperback edition is updated with a new Afterword, including revelations about police surveillance on members of the public who attended the Lawrence Inquiry, Dr Stone's meeting with Mark Ellison QC prior to the release of his report on possible corruption and the role of undercover policing in the Stephen Lawrence case, and proposals for action on implementation of the agenda set by the Lawrence Inquiry. Hard-hitting and full of insightful detail, this book makes essential reading for academics, students, researchers and anyone interested in institutional racism, particularly in the police.
Waco and Ruby Ridge were neither conspiracies nor flukes. They represent the worst-case scenario of problems that now plague federal law enforcement, including its militarisation, judicial rubberstamping of search and arrest applications, aggressive and violent arrest procedures, indifference to religious beliefs, the complicity of an overzealous media, and failed congressional investigations. In "No More Wacos", David B. Kopel and Paul H. Blackman use their expertise in law and criminology to outline the evidence in these cases and dozens of others to explain how and why such tragedies occur. Meticulously documented, this volume analyses all sides of this complex subject: flawed search warrants, authorities ignoring the difference between religious and criminal suspects, and intra-governmental deception, among other issues. Whenever problems are found, specific remedies are proposed - over one hundred solutions in all - both comprehensive and technical in nature. Each is offered in the hope of preventing future Wacos by properly placing federal law enforcement under the rule of law.
Although for much of the mid-20th century police departments across the U.S. had been reluctant to embrace new technology, depending instead on traditional police techniques, detectives in Los Angeles finally departed from this practice when they found themselves stymied in their attempts to solve the infamous Night Stalker serial murder case. This murderer and rapist had gone on a deadly rampage during the spring and summer of 1985, and though the police used every traditional police technique, they could not solve the crime. Finally, in desperation, they decided to do something different: use what was then the latest, cutting edge-technology. This new technology, the laser print finder, worked perfectly and the police arrested the Night Stalker the next day. Following this astonishing success, police departments across the nation suddenly began clamoring to obtain all kinds of new technology to assist them in solving crimes. This rush to embrace the latest technology hasn't slowed in the intervening 21 years. This book takes readers through every major branch of law enforcement and shows how technology has radically changed police department operations during the last two decades. It also shows how these changes continue today as technology advances and refines techniques already in practice. Beginning with the Night Stalker case, the author illustrates how the use and reliance on new technologies in solving crimes has made policing and detective work more accurate and efficient in capturing and convicting criminals (and courts more recently in releasing innocents convicted of crimes). Capitalizing on the interest in all things forensic, this book illuminates the behind the scenestechnologies that go into solving crimes and keeping dangerous criminals off the street. Snow covers DNA and fingerprint technologies, vehicle technologies, undercover work, bomb detection, and other methods. Using many real life examples and first hand anecdotes, he shows how technology has become part and parcel of criminal justice efforts to solve crimes.
In the convulsive environment that followed the First World War and
the Russian Revolution, the issues of policing and public order
became of primary importance to the various governments of Interwar
Europe. Policing Interwar Europe features original research on ten
different countries ranging from Portugal to Poland and Britain to
Bulgaria, providing an unprecedented opportunity for comparative
perspectives between countries, regions and regimes, as well as an
understanding of the situation in the individual countries
covered.
When the issue of racial profiling by police departments came to light, it became a hot topic for criminology researchers. The conspicuous role of the American police touches a nerve, and often puts politics in the driver's seat of research in this area. However, learning more about police operations is important from both a scientific and policy analytic standpoint as well. As the social and political environment changes and new investigative and prevention technologies appear, it is critical to understand the impact these external influences have on the efficiency, effectiveness and fairness of policing. One of the most comprehensive reports of research on police departments was released in 2004 - the National Research Council's report "Fairness and Effectiveness in Policing: The Evidence." Summarizing four decades of research, the report keeps a watchful eye toward policy significance. This volume of "The Annals" touches on many of the themes included in the National Research Council's report. Yet it goes well beyond restating the report s principal themes. The contributors to this special issue take many of them further, and in newer directions, than an official report allows, and they offer innovative perspectives on the condition of American policing. Scrutinizing the role of existing research in the field of police studies, this issue goes on to cover important topics such as current trends in police organizations; how the public s perception of police restraint and fairness shape police images; the effectiveness of tailored responses versus a one-size-fits-all approaches; the role of public support in determining the success of a department; issues surrounding police supervision and self-management, and more. With a balanced look at both policy and practice, this issue will help social scientists and policy makers alike gain a clearer view of the police landscape. It elevates the research in this field to a new level and provides a sturdy foundation for future studies and new policies, including policies toward research itself. "
Crisis management is of increasing importance to organisations. With the rise of single-issue pressure groups, the development of sophisticated and informed consumers and volatile voters, no organisation in the public or private sector can afford to neglect preparation for dealing with the disasters that may befall it. This book aims to improve the relationship between the media and those subject to media scrutiny at a time of crisis or disaster by generating mutual understanding of their needs. Drawing on the experience of practitioners, it aims to disseminate good practice. Part I sets the context and raises some general issues on the theme of communicating at a time of crisis or disaster. Part II looks at the relationships between media and those who are trying to manage the crisis in public relations and public information terms. It contains a number of case studies, each contributed by an expert, clearly explaining how a variety of crises and disasters were managed by the organisations concerned, and how they were reported by the media. Part III is an extended case study of the Hillsborough disaster, taking a candid look at what happened from the perspective of four very different people who were closely involved in the aftermath. The final section includes chapters on the value of training and rehearsal, and some of the lessons learned from Dunblane.
The increasing amount of violence in the United States in recent years has led to measures to control gun purchases and limit their availability. Against the arguments of gun-control lobbyists, who want to further decrease the number of weapons, or even ban guns altogether, are the voices of those who contend that gun bans are unrealistic solutions to crime, and serve only to deny a valid form of self-defense to law-abiding citizens. Going beyond the emotional appeals and stilted rhetoric on gun control, Guns: Who Should Have Them? tackles the problems in a straightforward, intelligent manner. Each chapter in this powerful volume, written by leading experts in law, criminology, medicine, psychiatry, and feminist studies, addresses a major issue in the gun-control debate. The conclusions of this carefully detailed and superbly argued study are difficult to deny: "gun control" is a red herring that has been deflecting attention from the true causes of crime, namely, the breakdown of the family; failed social welfare programs; and increasing hopelessness among male youths, especially in our troubled inner cities.
The State and the police are traditionally seen as closely connected phenomena. Today, however, rapid EU legal developments mean that European police forces are no longer tied to a specific national legal context or a specific territory in the way they used to be. Norway is not a member of the EU. Or is it? This book shows that although it lacks formal membership status, Norway has become part of almost all of the major EU police cooperation measures and agreements. Not only does this mean that foreign police forces may operate on Norwegian territory and vice versa, but in addition, a wide range of EU regulations and cooperation instruments are incorporated directly into Norwegian law. With the increased focus on international and transnational police cooperation in mind, what does it mean to be a sovereign state in Europe today? This book combines strong legal and theoretical analyses of a specific national system to show how this country is tied to and dependent on a wider international and supranational system of legal rules, technologies and concepts. This makes the book relevant not only for the Norwegian prosecution and police authorities, but also for readers outside Norway interested in exploring how and whether the police as a modern state function has changed through the implementation of international cross-border cooperation mechanisms.
Transparency has in recent years become a buzzword in the
economic-political debate about prospects for economic growth in
general and for Europe in particular. A number of events, trends,
and developments for example the East-Asian financial crisis, a
series of corporate governance scandals in the United States and in
Europe, the introduction of the euro as a common currency in part
of the European Union, a global trend toward politically
independent central banks, growing attention to environmental
issues, and attempts to reform the governance structures of
supranational and multilateral organizations such as the EU and the
UN have made transparency an issue of highest concern. However, the
long and winding road leading from improved transparency in Europe
to increased economic growth in the region has never been mapped
out in a coherent way. The reason is simply that the causal chain
from transparency to growth needs to be discussed in a
comprehensive, interdisciplinary way, incorporating different
research areas and traditions from accounting to economics and
political science. This book attempts to bridge that gap in current
literature.
The notion that women lie about rape is a prevalent belief with pervasive influence. This book is unique in combining police file data with interviews obtained from both rape survivors and detectives in order to critically explore how this belief affects police officers' responses to women who report rape. Examination of this material is located within a broader analysis of the historical and socio-cultural environment, and illustrates how rape investigations continue to be conducted within the context of pervasive beliefs and stereotypes regarding both the nature of rape and the nature of women. Upper level undergraduate and postgraduate students, and researchers in departments of sociology; gender studies; women's studies; criminology; law and police studies Professionals working within criminal justice research and policy-making; lawyers and prosecutors; police departments; rape and sexual assault agencies
This wide-ranging collection offers fresh insights into a critical factor in development and politics on the African continent. It critically examines and illustrates the centrality of policing in transition societies in Africa, and outlines and assesses the emergence and impact of the diversity of state and non-state policing agencies.
The war on drugs is a war on ordinary people. Using that premise, historian Richard Lawrence Miller analyzes America's drug war with passion seldom encountered in scholarly writing. Miller presents numerous examples of drug law enforcement gone amok, as police and courts threaten the happiness, property, and even lives of victims-some of whom are never charged with a drug crime, let alone convicted of one. Miller not only argues that criminal justice zealots are harming the democracy they are sworn to protect, but that authoritarians unfriendly to democracy are stoking public fear in order to convince citizens to relinquish traditional legal rights. Those are the very rights that thwart implementation of an agenda of social control through government power. Miller contends that an imaginary drug crisis has been manufactured by authoritarians in order to mask their war on democracy. He not only examines numerous civil rights sacrificed in the name of drugs, but demonstrates how their loss harms ordinary Americans in their everyday lives. Showing how the war on drug users fits into a destruction process that can lead to mass murder, Miller calls for an end to the war before it proceeds deeper into the destruction process. This is a book for anyone who wonders about the value of civil liberties, and for anyone who wonders why people seek to destroy their neighbors. Using voluminous examples of drug law enforcement victimizing blameless people, this book demonstrates how the loss of civil liberties in the name of drugs threatens law-abiding Americans at work and at home.
This book is a thorough, balanced, and insightful study of what is happening and what should be happening in health care financing. Americans want unlimited access to the best care at affordable prices. Fiscal pressures in American health care point in all different directions, like a pile of jackstraws. This important book analyzes how new payment incentives stimulate planned competition or reregulation; and the far-reaching impact these changes have on hospitals, physicians, long-term care facilities, HMOs, public health clinics, and multihospital systems. Tools for survival include better financial planning, productivity improvement, better scheduling systems, and total quality management. Steven R. Eastaugh begins his book with a general overview of cost management, accounting, product-line selection, and new payment incentives. Part II provides an in-depth survey of fiscal trends in long-term care, managed care, HMOs, and PPOs. Part III analyzes five basic strategies that a provider may consider; with special focus on market analysis, diversification, and pricing. The next part reviews physician payment options, the new Medicare 1992 payment systems for hospitals and physicians, and cost analysis of hospital patient care, research, and education. Part V considers productivity enhancement methods, incentives to assist productivity programs, and the Deming method of total quality management. Part VI focuses on investment, financing, and capital structure decisions in health care institutions and also in large multifacility systems. The last part summarizes major strategies for success in the 1990s, future policy alternatives, and suggests a number of alternative roads to universal entitlement and national health care reform. As Eastaugh suggests in this book, Our health system faces . . . immense opportunity and danger in a reformation on four fronts: access, efficiency, effectiveness, and quality of life. The challenge for providers and managers during this period of unparalleled opportunity is to win a clear victory on all four fronts, and not erode either access or quality in the name of efficiency. The range of coverage in Health Care Finance is extremely wide and detailed--making it essential and useful reading for health care professionals and students alike.
Gun control remains one of the hottest topics on America's agenda. Increased violence, gang wars in metropolitan areas, and the prevalence of guns in the United States frequently bring this debate to new crescendos of public concern. How can we find answers that maintain safety while protecting individual liberty? "The Samurai, the Mountie, and the Cowboy" offers a compelling look at how other democracies have attempted to solve their own gun problems, and what we can learn from these countries. |
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