Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. Building Agreement shows you how to control the five 'core concerns' that motivate people: -- Express appreciation for what others think, feel or do -- Build affiliation and turn an adversary into a colleague -- Respect autonomy in others and gain autonomy in return -- Acknowledge status and simultaneously establish your own worth -- Choose a fulfilling role during the process of negotiating Using the latest research of the Harvard Negotiation Project, the group that brought you the groundbreaking book Getting to Yes, this is a superbly practical guide to mastering essential negotiating skills. Originally published in hardback under the title Beyond Reason.

The economies of Bangladesh and India are driven by fast-growing bilateral trade. This study examines some of the key bottlenecks to trade on land between Dhaka and Kolkata, and provides recommendations on how to address them. The efficient movement of goods between the two countries is essential to their economic growth. However, inefficient procedures at land crossings, paired with infrastructure constraints on both sides of the border, inflate the time and costs of conducting trade. Reducing traffic congestion along the major routes, and improving facilities and clearance procedures at the border crossings can significantly improve trade between Bangladesh and India, and contribute to more robust economic growth across the South Asia Subregional Economic Cooperation zone as a whole.

The immense, global transportation and logistics sector is vital to businesses of all types. This carefully-researched book covers exciting trends in supply chain and logistics management, transportation, just in time delivery, warehousing, distribution, intermodal shipment systems, airlines, trains, marine transport, courier services, logistics services, purchasing and advanced technologies such as RFID. This reference tool includes thorough market analysis as well as our highly respected trends analysis. It contains thousands of contacts for business and industry leaders, industry associations, Internet sites and other resources. This book also includes statistical tables, an industry glossary and thorough indexes. The corporate profiles section of the book includes our proprietary, in-depth profiles of the 500 leading companies, worldwide, in all facets of the transportation and logistics industry, including private and public firms. Here you'll find complete profiles of the hot companies that are making news today, the largest, most successful corporations in the business. You'll find a complete overview, industry analysis and market research report in one superb, value-priced package.

This study of financial technology (fintech) loans to tricycle drivers in the Philippines looks at how fintech affects the welfare of the self-employed and contributes to the development of the country's local economies. The results highlight the importance of fintech for the self-employed in adapting to the "new normal" after the coronavirus disease (COVID-19). The Asia Small and Medium-Sized Enterprise Monitor (ASM) is a key resource for policy makers working on micro, small, and medium-sized enterprise development in Asia and the Pacific.

The Model Regulations cover the classification of dangerous goods and their listing, the use, construction, testing and approval of packagings and portable tanks, and the consignment procedures (marking, labelling, placarding and documentation). They aim at ensuring a high level of safety by preventing accidents to persons and property and damage to the environment during transport and, providing at the same time, a uniform regulatory framework which can be applied worldwide for national or international transport by any mode.

The Model Regulations cover the classification of dangerous goods and their listing, the use, construction, testing and approval of packagings and portable tanks, and the consignment procedures (marking, labelling, placarding and documentation). They aim at ensuring a high level of safety by preventing accidents to persons and property and damage to the environment during transport and, providing at the same time, a uniform regulatory framework which can be applied worldwide for national or international transport by any mode.

A mileage-based road user charge would involve assessing owners of individual vehicles on a per-mile basis for the distance the vehicle is driven. Currently, federal highway and public transportation programs are funded mainly by motor fuel tax receipts that flow into the Highway Trust Fund (HTF). The tax rates, set on a per-gallon basis, have not been raised since 1993, and receipts have been insufficient to support the transportation programs authorised by Congress since FY2008. The long-term viability of motor fuels taxes is also questionable because of increasing vehicle fuel efficiency and the wider use of electric vehicles. Economists have favored the use of mileage-based user charges as an alternative to motor fuels taxes to support highway funding. This book examines considerations and viability of road user charges based on mileage.

London Transport was created in 1933 to coordinate the shambolic, overlapping transport systems of the capital, and for decades has striven to meet the challenges of organising London travel. Now operating as Transport for London (TfL), it continues this demanding work. In this fully illustrated volume, Michael H. C. Baker presents the complete story of the organisation from its origins, through the upheavals of the Second World War, to TfL's biggest modern project - Crossrail. Covering modes of transport including trams, trolleybuses, the iconic RT and Routemaster buses and the trains of the Underground, this is an essential guide to London's world-famous transport operator.

For centuries, Somerset depended on its harbours and rivers as its lifeblood. This is the story of the county's ports, pills and waterways - the unique vessels and the skilled men that used them, the cargoes they carried and the day-to-day practicalities of their lives. Over 2,000 years of history is explored in this illustrated volume, from the earliest waterborne activity right up to the present day and the enduring preservation, restoration and new-build legacy. Encompassing the whole of the Somerset coast, with detailed explorations of the ports, the vessels and their owners, skippers and crews, and the evolution of the inland distribution process, Any Muddy Bottom presents a comprehensive and vivid portrait of the county's remarkable shipping heritage.

Policymakers at all levels of government are debating a wide range of options for addressing the nation's faltering economic conditions. One option that is once again receiving attention is accelerated investments in the nation's public infrastructure - that is, highways, mass transit, airports, water supply and wastewater, and other facilities - in order to create jobs while also promoting long-term economic growth. This book discusses policy issues associated with using infrastructure as a mechanism to benefit economic recovery. Discussed are the roles of infrastructure investment in economic growth generally and in contributing to bolstering a faltering economy. Key issues include the potential role of traditional and "green" infrastructure in creating jobs, timing and setting priorities.