This handbook prepares readers to build the medical tourism service line, integrate physicians and other service providers, develop a safe and effective quality and patient-centered infrastructure, document processes and workflows, evaluate reimbursement contracts, and measure outcomes.

Public health policies had a profound impact on urban life in the late nineteenth and early twentieth centuries, yet relatively few people took an active interest in the formulation of these policies. In this book Marjaana Niemi examines the impact of different political aims and pressures on 'scientific' health policies through the analysis of public health programmes in two case studies, one in Birmingham and the other in Gothenburg. By examining early twentieth-century campaigns concerned with infant welfare and the prevention of tuberculosis, the book provides illuminating insights into the relationship between public health and the regulation of urban life. Not only does the book analyse the processes whereby different political aims became embedded in these 'apolitical' health campaigns, but it also highlights the important part that the campaigns played in urban politics and governance. The political aims which public health campaigns advanced are explored by comparing health policies in Britain and Sweden, where officials were part of one public health community, enjoying close links, attending the same conferences and contributing to the same journals. The problems they dealt with were often similar and in both countries health authorities claimed scientific grounds for their programmes. Yet the policies they pursued were often strikingly different. Through examination of two different national approaches, the book does justice to the full complexity of the policy-making process and illuminates the wide range of factors that affected municipal policies.

This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. 'Experience based design-you cannot do without it. Read this book and it will change the way you think about providing health services for ever.' - Lynne Maher.

The evolution of the healthcare system in the U.S. has seen numerous changes in the last 30 years where fee-for-service was the mainstay of reimbursement models and hospitals were managed by physicians and patient care was key. The early 1990's saw the emergence of HMOs and other managed care models with physicians handing over leadership roles to corporate entities whose main concern was the bottom line and profitability while patient care and satisfaction suffered. The Healthcare Collapse: Where We've been and Where We Need to Go explores the low morale of physicians in this corporate healthcare culture as well as the expansion of hospitals owned by corporations. The author focuses on recovering healthcare morals and return value to the individuals who provide active care and not just business. This book also examines the possible repercussions of Medicare and Medicaid while address the question of single payer healthcare. This book looks at where healthcare has been, what has worked and what hasn't, and recommends solutions to create a system that focuses on the patient and providing quality care in this age of reimbursement cuts, demands for better technology and providing a safer environment for both the patient and clinicians who work in hospitals. The author also advocates for a shift in management and recommends hospitals leaders engage physicians and other clinicians in process improvement and other initiatives which can result in a more efficient system - one where quality patient care dominant. The book also outlines programs which can be championed by hospitals such as patient engagement activities, community health and other outreach and education programs.

This workbook reflects a number of important regulatory changes that have occurred in the past 13 years, as well as the new landscape of healthcare reform. It serves as an important resource for case managers, administrators, physicians and others who play a role in the case management process.

This title was first published in 2002.This invaluable collection of essays critically evaluates the treatment received by women as recipients and providers of health care. It looks at how their role and needs are perceived and constructed by the law, by health care organizations, by the health care professions and by commercial organizations operating in the health care sector. In doing so, it constitutes a significant advancement in the current research in this area.

The previous editions of this book have proved to be immensely popular with all members of the primary care team. This fourth edition reflects recent emphasis on evaluation and audit of clinical care and services provided by individual practitioners, practice teams and Trusts. In particular it addresses the evolution of new systems for monitoring performance in Trusts with the establishment of the Healthcare Commission and the coordination of regulation bodies through the Healthcare Concordat. The sources of obtaining evidence have been completely updated by a health librarian with special expertise in clinical effectiveness. For healthcare students and new entrants to the profession this book, with its worked examples of how to do an online database search, is the most practical introductory text for locating the evidence for best clinical practice. It is essential reading for general practitioners, practice managers and nurses, and all those working in the primary care setting. The key reviews of previous editions are: "Invaluable" - "Doctor". "I recommend it to every health professional." - "Community Practitioner". "This is an easy to read introductory text defining and exploring clinical effectiveness and clinical governance." - "Nursing Standard". "It has an easy to read, jargon free format, making it useful for more experienced readers, wishing to recap on a particular topic." - "Journal Of Community Nursing". "A helpful addition to the practice library" - "Amspar". "Well-written and logically structured," - "Physiotherapy Journal". "There is a good balance between text and space and the authors have made a serious attempt to make the work user-friendly. The title is promising and the presentation is excellent." - "Nursing And Residential Care." "Previous editions were immensely popular with primary care teams. It provides realistic advice on collecting, evaluating, interpreting and applying evidence to support practice." - "Primary Care Partnerships".

This book has been written for those who must work with and give care to the dying. Our discussion is not simple narrative or description; it is a "rendition of reality," informed by a rather densely woven and fairly abstract theoretical scheme. This scheme evolved gradually during the course of our research. The second audience for this volume is social scientists who are less interested in dying than they are in useful substantive theory. Our central concern is with the temporal aspects of work. The theory presented here may be useful to social scientists interested in areas far removed from health, medicine, or hospitals. The training of physicians and nurses equips them for the technical aspects of dealing with illness. Medical students learn not to kill patients through error, and to save lives through diagnosis and treatment. But their teachers put little or no emphasis on how to talk with dying patients; how-or whether-to disclose an impending death; or even how to approach the subject with the wives, husbands, children, and parents of the dying. Students of nursing are taught how to give nursing care to terminal patients, as well as how to give "post-mortem care." But the psychological aspects of dealing with the dying and their families are virtually absent from training. Although physicians and nurses are highly skilled at handling the bodies of terminal patients, their behavior to them otherwise is actually outside the province of professional standards. Much, if not most, nontechnical conduct toward, and in the presence of, dying patients and their families is profoundly influenced by "common sense" assumptions, essentially untouched by professional or even rational considerations or by current advancement in social-psychological knowledge. The process of dying in hospitals is much affected by professional training and codes, and by the particular conditions of work generated by hospitals as places of work. A third important consideration in interpreting dying as a temporal process is that dying is a social as well as a biological and psychological process. The term "social" underlines that the dying person is not simply leaving life. Unless he dies without kin or friends, and in such a way that his death is completely undiscovered his death is recorded. His dying is inextricably bound up with the life of society, however insignificant his particular life may have been or how small the impact his death makes upon its future course. This aspect of dying is treated in relationship to what the authors call "status passage." "Time for Dying" is an illumination of the "temporal features of dying in hospitals"uas related both to the work of hospital personnel and to dying itself as a social process. "Barney G. Glaser" is the founder of the Grounded Theory Institute in Mill Valley, California, and has also been a research sociologist at the University of California Medical Center, San Francisco. He is the author or coauthor of several books, including "The Grounded Theory Perspective II and Experts versus Laymen: A Study of the Patsy and the Subcontractor," published by Aldine Transaction. "Anselm L. Strauss" (1916-1996) was emeritus professor of sociology at the University of California, San Francisco. He was the author of numerous books, including "Professions, Work and Careers, Mirrors and Masks: The Search for Identity, and Creating Sociological Awareness: Collective Images and Symbolic Representations, " all published in new editions by Transaction.

This book provides a balanced 360 degree view of consumer directed health care. It provides insight, analysis, and original research to help us see more clearly the important dimension in the future of American health care.

In this timely and unique work, Calum Paton assesses the political economy and politics of current health policy in order to explain the underlying causes of problems in the National Health Service. Debates from political theory, political economy and public administration are used to examine health policy made and implemented by New Labour since their election victory in 1997. The author argues that the fundamental nature of health policy is dependent upon the prevailing regime in political economy and also that 'policy overload', contradictions and confusion have rendered the task of coherent implementation very difficult. Although there is implicit comparison, the primary focus is England within the UK (post-devolution), and the book provides a detailed examination of contemporary health policy. Written by an established scholar in the field, it will particularly interest academics, post-graduate students and professionals in health policy, social policy and politics.

In the United States today we are confronted by a number of serious social problems, not the least of which concern the character of our basic human services. In each of the broad public domains of welfare, education, law, and health there are crises of public confidence. Each in its own way is failing to accomplish its essential mission of alleviating material deprivation, instructing the young, controlling and righting criminal and civil wrongs, and healing the sick. The poor, the student, the offender and the victim, the sick-all have in some way protested the failure of the institutions responsible for them. And these protests occur at a time when the human services are absorbing an increasingly massive amount of money and manpower. Awareness of that crisis intensified in the second half of the twentieth century. Increasing energy has been invested in research designed to determine what can be done. Each of the human services has long had its own research tradition, but during the sixties each has also made a concerted effort to mobilize and use the skills of such comparatively new disciplines as sociology. Owing to these new demands, sociology itself has grown. The hitherto obscure specialties of the sociology of law and medicine and the established specialties of criminology and educational sociology have taken on new vigor. In applying themselves the task of studying the human services, however, these segments of sociology have had to choose between two different strategies. Rather than dealing with the details of the human services for their own sake-and this lack of detail in a characteristic limitation of the second approach-this book shall instead attempt to stand outside the system in order to delineate one of its critical assumptions and a strategic feature of its basic structure. This book deals with the concept of profession, for the concept rests on assumptions about how services to laymen should be controlled and is realized by a special kind of social structure that organizes the presentation of those services. "Eliot Freidson" was Professor Emeritus of Sociology in the Graduate School of Arts and Science of New York University. He received his undergraduate, M.A., and Ph.D. degrees from the University of Chicago. Professor Freidson is past Chairman of the Research Committee for Medical Sociology of the International Sociological Association; he has also served on scientific advisory boards for the Social Security Administration, the National Institutes of Health, and the National Center for Health Services Research and Development.

This book gathers together recent international research in intellectual disability (ID), examining the diverse modes of existence that characterise living with intellectual disabilities in the 21st century. Ranging from people with no speech and little mobility who need 24-hour care, to people who marry or hold down jobs, this book moves beyond the typical person with ID imagined by public policy: healthy, with mild ID and a supportive family, and living in a welcoming community. The book is divided into three sections. The first, 'A richer picture of people and relationships', expands our understanding of different people and lifestyles associated with ID. The second section, 'Where current policies fall short', finds that Supported Living provides just as 'mediocre' a form of care as group homes, and concludes that services for people with challenging behaviour are unrelated to need. The contributors' research identifies no effective employment support strategies, as well as technological and legal changes that prevent organisations from employing people with ID. With nearly a quarter of this population in poor health, the contributors reflect on whether 'social model' approaches should be allowed to trump medical considerations. The third section, 'New thinking about well-being', reveals that being old, poor, and living alone increases health risk, and that medication administration is significantly more complex for people with ID. Moving beyond 20th century certainties surrounding intellectual disability, this book will be of interest to those studying contemporary issues facing those living with ID, as well as those studying public health policy more widely. The chapters in this book were originally published in issues of the Journal of Intellectual & Developmental Disability.

Prioritisation exists throughout healthcare. Difficult and controversial decisions are frequently made at national, local and service level, as well as on an individual basis. However, attention has generally been focused away from the practitioners and service managers who make day-to-day prioritising decisions in order to manage their workloads and deliver front-line services.

Focusing on child health contexts, Prioritising Child Health opens up the debate on prioritisation by individuals and explores the issues surrounding their decisions. Grounded in the reality of everyday life, it encourages the reader to make their own judgements about how to prioritise. It will appeal to professionals working in child health, including speech and language therapists, occupational therapists and physiotherapists, as well as nurses, doctors and health visitors.

Newly available in paperback, this original and informative volume outlines a new, well-designed reflective teaching and learning model that can be used with single- or multi-disciplinary groups of students and professionals. It offers an overview of the origins of the different theories of reflection and explains how different levels of reflection can be understood and incorporated into everyday teaching and training. Outlining specific teaching and learning techniques to be used in training situations, it also includes examples of how these techniques have been successfully used with groups of professionals from health and social care areas. This edition features a substantive new preface, bringing the book up to date with recent developments in the field. It is a well-researched guide to both the theory and the practice of reflection, and it also offers those who teach and train professionals a clearly delineated reflective model for use in the classroom or professional training environment.

Dementia and related diseases are likely to affect at least four in every hundred 75-79 year olds in the developed world over the coming years. Faced with an expanding older population, it is crucial that we develop our understanding of how to treat people suffering from such conditions. This accessible book provides extensive information on the different types of dementia and on memory problems more generally. It includes detailed coverage of how to alleviate memory problems and discussion on issues such as ageism. For the student reader, there are descriptions and discussions of key topics as well as practical step-by-step guidance. The book includes a memory test as well as a comprehensive list of useful addresses and suggestions for further reading. This book will be an invaluable resource for the trained healthcare and medical professional and for the student reader.

Ethnic Skin and Hair defines and reviews the differences in skin and hair function in relation to ethnicity. This book covers basic concepts of human evolution and progresses to discussions of varying skin pigments and phenotypes. It describes the physiological differences in hair and skin structure and their importance in the modulation of skin responses, as well as their effect on skin aging, cancer, and pigmentation.

Part I of this book explores the economists debate over the relative costs of the two health care systems. Part II explores the debate about access and quality of outcomes in the U.S. and Canadian systems. Part III of this book incorporates surveys and debate on the U.S. and Canadian health care systems in terms of satisfaction, interest, and willingness to accept either the U.S. market-driven system or the Canadian single-payer system.

The U.S., and countries around the globe, are facing an ever-evolving series of health issues, including obesity, food deserts, child hunger, poor maternal health outcomes, and the resurgence of communicable diseases. Traditionally, health communicators and marketers have talked about these issues in a vacuum, in which related information is only visible when people are specifically seeking it out. If we are to give global health the attention it deserves, we need to weave it into our everyday conversations and experiences. Ultimately, we need to normalize the conversation around health. The emergence of everyday online opinion leaders has created a whole new market for shifting consumer perceptions and behaviors. In fact, many of these everyday online opinion leaders, called influencers, have built such large-scale social media presences that they now have the voice, the platform, and the following to reach millions of people with personal points of view on any number of topics. There are great opportunities for engaging with online influencers to support health promotion programs. However, navigating this online community is new to many people. Understanding how this online community works, the opportunities for paid and unpaid engagements, and the value that health programs specifically have with this community, is paramount to successfully working with influencers. This book draws from research with over 400 online influencers, the latest industry data, and practical, real-world experiences working with influencers over the past ten years. An easy-to-read guidebook for marketers and health communicators alike, this book leverages storytelling as a means for sharing lessons-learned and providing readers with practical knowledge about the online marketing industry and influencer community, as they relate to health.

Adverse events occur in healthcare with worrying and surprising frequency and, of these, a substantial portion are preventable. This highly-readable book, translated and update from the original Dutch edition, presents 15 model case studies which have been carefully designed to explore common themes in medical errors and offer learnings from those events that will guide practice to prevent similar tragedies unfolding in future. Using 15 years of experience working in patient safety, the author makes concrete recommendations around assessment, attitude and performance, and provides a concise and accessible methodology for working safely.

This innovative book provides a unique perspective on the biomedical and societal implications of personalized medicine and how it will help mitigate the healthcare crisis and rein in ever-growing expenditure. It introduces the reader to underlying concepts at the heart of personalized medicine - pharmacogenomics, targeted therapies and individualized diagnosis and treatment - and shows how, with the advent of genomic technologies, clinicians will have the capability to predict and diagnose disease more efficiently. Advocating a patient-centred approach at the heart of care, this introduction to personalized medicine, the science behind it, its economic effects, its effects upon patients and its overall implications for society will be invaluable to clinicians, to healthcare providers and to patients.

With 70 percent of organizations already adopting bring your own device (BYOD) and Gartner expecting this number to increase to 90 percent by the end of 2014, it is not a question of if, or when, it's a question of will you be ready. BYOD for Healthcare provides authoritative guidance to help you thrive during the healthcare BYOD (hBYOD) revolution. Jessica Keyes, president of New Art Technologies, Inc., professor at the University of Liverpool, and former managing director of R&D for the New York Stock Exchange, supplies an understanding of these new end users, their demands, and the strategic and tactical ramifications of these demands. Maintaining a focus on the healthcare industry, the book considers the broad range of technical considerations, including selection, connectivity, training, support, and security. It examines the integration of BYOD to current health IT, legal, regulatory, and ethical issues. It also covers risk assessment and mitigation strategies for an hBYOD environment that are in line with medical laws, regulations, ethics, and the HIPAA and HITECH Acts. The text discusses BYOD security and provides time-saving guidance on how to configure your hBYOD environment. It also considers how BYOD impacts resource management, certification of EMR/EHR software, health informatics, and health information exchange. The book covers content and data management, risk assessment, and performance measurement and management. It includes a set of Quick Start guides with tips for assessing costs, cloud integration, and legal issues. It also contains a robust appendix with information on everything from security settings for Apple iOS devices to a sample employee mobile device agreement.

The Internet and Health Care: Theory, Research, and Practice presents an in-depth introduction to the field of health care and the Internet, from international and interdisciplinary perspectives. It combines expertise in the areas of the social sciences, medicine, policy, and systems analysis. With an international collection of contributors, it provides a current examination of key issues and research projects in the area. Methods and data used in the chapters include personal interviews, focus groups, observations, regional and national surveys, online transcript analysis, and much more. Sections in the book cover: *e-Health trends and theory; *searching, discussing, and evaluating online health information at the individual level of analysis; *discussing health information at the group or community level; and *implementing health information systems at the regional and social level. The Internet and Health Care will prove useful for university educators and students in the social, public health, and medical disciplines, including Internet researchers. It is also oriented to professionals in many disciplines who will appreciate an integrative theoretical, empirical, and critical analysis of the subject matter, including developers and providers of online health information.

Mental Health Issues and the Media provides students and professionals in nursing and allied professions, in psychiatry, psychology and related disciplines, with a theoretically grounded introduction to the ways in which our attitudes are shaped by the media.

A wide range of contemporary media help to create attitudes surrounding mental health and illness, and for all health professionals, the ways in which they do so are of immediate concern. Health professionals need to:

• be aware of media influences on their own perceptions and attitudes
• take account of both the negative and positive aspects of media intervention in mental health promotion and public education
• understand the way in which we all interact with media messages and how this affects both practitioners and service users.

Covering the press, literature, film, television and the Internet, this comprehensive text includes practical advice and recommendations on how to combat negative images for service users, healthcare workers and media personnel.

This book provides a unique assessment of the Nigerian healthcare system's different professions. It begins by examining the fundamentals of health professions to contextualize the issues explored in the book in more detail. It goes on to present the hierarchy of occupations, professionalization, and the evolutionary path and socialization milestones that occupations attempting to attain true professions' status and power transcend. It also analyses the differences between professional autonomy, direct access, and independent practice. The latter parts identify Nigeria's primary healthcare professions and vocational careers and discuss their central roles, each discipline's specialty; including the biography of 35 notable pioneer Nigerian healthcare professionals during the 19th and early 20th centuries. The book concludes by analyzing the causes and adverse impacts of interprofessional conflict and industrial action within the Nigerian healthcare system and proposes the interdisciplinary team concept as a panacea for both conundrums.

Mental Health Issues and the Media provides students and professionals in nursing and allied professions, in psychiatry, psychology and related disciplines, with a theoretically grounded introduction to the ways in which our attitudes are shaped by the media.

A wide range of contemporary media help to create attitudes surrounding mental health and illness, and for all health professionals, the ways in which they do so are of immediate concern. Health professionals need to:

• be aware of media influences on their own perceptions and attitudes
• take account of both the negative and positive aspects of media intervention in mental health promotion and public education
• understand the way in which we all interact with media messages and how this affects both practitioners and service users.

Covering the press, literature, film, television and the Internet, this comprehensive text includes practical advice and recommendations on how to combat negative images for service users, healthcare workers and media personnel.