This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a way to secure extra capital resources to fund property expansion. Shareholders had the right to use these properties on a regular basis. Although arrangements have grown in complexity and variation, the model allows for customers to buy rights to use a property for a fixed time period each year. Timeshare arrangements have experienced rapid international growth particularly in the last fifteen to twenty years and are now an important vacation arrangement. Most of the world's major hotel and resort developers now operate timeshare properties. Firms like Marriott, Hilton, Hyatt, Disney and Ramada have brought a new formality and legitimacy to timeshare development and operation.

Environmental Management for Hotels is a textbook for hospitality students that covers the relatively new field of environmental management. The reader is guided in how to make decisions which allow hotels to obtain optimum benefits for the environment whilst not threatening their own financial viability.

Students are given an understanding of both the concepts and practical implications of environmental challenges relating to hotels. The case study material incorporated ties in theory with real life, and provides an international context. The text emphasizes supervisory issues which relate to the management of hospitality operations in ways which are sensitive to the impact on the environment. The main areas of environmental management featured are: *water *energy *the indoor environment *materials and waste.

"If you can't wait to open up your cottage, taking a peek inside Northern Hideaways: Canadian Cottages and Cabins (The Images Publishing Group, 2022) will make you want to load the car up pronto."-House & Home It's long been a Canadian tradition to "head to the cottage" for holidays. Across the wide expanse of Canada, there are numerous opportunities to do just that. Whether it be a chalet in the ski fields, a boathouse on a fabulous lake, or even just a remote getaway in a secluded forest, Canada fields a wide range of options for places to unwind and spend time with family and friends, and to make the most of all seasons. With a carefully curated selection of beautiful contemporary cottage and cabin designs, this compelling book provides an insight into the Canadian love affair with holiday homes. This beautifully illustrated book celebrates the idea of the Canadian cottage and cabin, and includes a selection of stunning contemporary retreats, guaranteed to make you want to "head to the cottage" for a vacation. The projects and locations featured in this volume include: May House | Indian Point, Nova Scotia Smith House | Upper Kingsburg, Nova Scotia Cap St-Martin Residence | Potton, Quebec Cottage on the Point | Lanaudiere, Quebec Grand-Pic Chalet | Austin, Quebec Lake Brome Residence | Foster, Quebec Lakeside Cabin | Lac-Brome, Quebec Laurentian Ski Chalet | Saint-Donat, Quebec Maison Perchee | East Bolton, Quebec Prefabricated Country Home | Ivry-sur-le-Lac, Quebec Residence St-Ignace | Saint-Ignace-de-Loyola, Quebec The Slender House | Lake Memphremagog,, Quebec Ell House | Wellington, Ontario Go Home Bay Cabin | Georgian Bay, Ontario Kawagama Lake Boathouse | Dorset, Ontario Lake Joseph Cottage | Muskoka, Ontario Lake Manitouwabing Residence | McKellar, Ontario Lake Mississauga Cottage | Kawartha Highlands, Ontario Sky House | Stoney Lake, Ontario The Farm | Clarington, Ontario Woodhouse | Singhampton, Ontario Bowen Island House | Bowen Island, British Columbia House on the Bench | Naramata, British Columbia

This completely updated edition of the first complete guide to the cabins and fire lookouts available for rent in Oregon and Washington now covers a total of 61 properties (29 new!). Ranging from a luxurious cabin just off the road to a remote 60-foot tower deep in the wilderness, these scenic, secluded, and historic structures can be your own private place in the woods.

Stuttgart is a city that is full of exciting contrasts with its Baroque palace and art in a glass cube, with Moorish architecture in the Wilhelma zoo and futuristic car museums, with Swan Lake and hip-hop, with a vibrant nightlife and invigorating mineral springs. The BKB travel guide presents everything you need for your short stay in Stuttgart including information on attractive city quarters, addresses for accommodation, shopping and of course entertainment. Highlights include the Schlossplatz, Konigstrasse, Stuttgart Palace, Staatsgalerie, Stuttgarter Ballett, Mercedes Benz, Solitude Palace, Wilhelma, shopping and nightlife in Stuttgart.

This updated compendium of facts, observations, discoveries, reviews, serendipities, humor, experiences, and more is not only for the road traveler, but the armchair traveler as well. Unlike typical guides, which read more like phone directories, Romancing the Roads is a shared diary of discoveries along America's highways and byways. Join Gerry on a tour of hotels, B & B's, restaurants, national parks, antique stores, consignment shops, boutiques, and little-known places that make America such a great place for road-tripping. Unless otherwise noted, the author has visited every place mentioned, from the ostrich farm along Interstate 10 in Arizona to the Biltmore hotel in Los Angeles. Even if you never get in the car and discover such wonders for yourself, you will enjoy this vicarious journey to places both sublime and ordinary as the author makes her way from Washington to California and east to the Mississippi River.

This newly updated compendium of facts, observations, discoveries, reviews, serendipities, humor, experiences, and more is not only for the road traveler, but the armchair traveler as well. It reads not as a phone directory but more as a shared diary of discoveries along America's highways and byways. Unless otherwise noted, the author has visited every place mentioned, from Bud's Discount Center in Jasper, Alabama to the Waldorf Astoria hotel in New York. Even if you never get in the car and discover such wonders for yourself, you will enjoy this vicarious journey to places both sublime and ordinary as the author makes her way from Maine to Florida and west to the Mississippi River.

This richly illustrated book introduces readers to "the golden one," as Rebula has been lovingly described. Rebula grapes, an ancient varietal once prized by princes and popes, are indigenous to the region that now straddles the border between Italy and Slovenia. On the Italian side the area is called Collio, in Slovenia Goriska Brda. It has been rated by experts as among the top five wine terroirs on the planet, shoulder to shoulder with Bordeaux and Tuscany. Wine experts agree, calling Rebula "a dream wine of a new age." Rebula was rated the World's Best Wine in 2010 by sommelier Luca Gardini, and a Rebula has received an astounding 100 points on Wine Spectator's 100-point scale. Beautifully designed with full-color photographs, the book recounts the fascinating story of Rebula and the history of wine in what was once Yugoslavia and is now Slovenia. The protagonist is a remarkable vintner, Zvonimir Simcic, one of the founders of what was Yugoslavia's most important winery before the country fragmented. Almost single-handedly responsible for the preservation of Rebula, he resurrected the forgotten varietal and transformed his home region, spectacular Goriska Brda, from a poverty-stricken area into one of the globe's great wine destinations. Pulitzer finalist Noah Charney provides a personal, humorous, deeply engaged travelogue through the little-known world of Slovenian wine that will delight adventurous travelers and wine lovers everywhere.

This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: * user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook * updated in the light of recent developments such as global distribution systems and the internet * greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment * additional extended, practical exercise material. Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections: * Procedural aspects * Dealing with people * Increasing yield * Management aspects Front Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Since 1978, over five million people have used the information contained in this unique travel guide to save hundreds of dollars on their travel accommodations. The book profiles more than 1,300 hotels, motels, inns, and resorts in the United States where travelers can stay for 50 percent off the regular rate at any time of the year.

Mobility has long been a defining feature of modern societies, yet remarkably little attention has been paid to the various 'stopping places'_hotels, motels, and the like_that this mobility presupposes. If the paradoxical qualities of fixed places dedicated to facilitating movement have been overlooked by a variety of commentators, film-makers have shown remarkable prescience and consistency in engaging with these 'still points' around which the world is made to turn. Hotels and motels play a central role in a multitude of films, ranging across an immensely wide variety of genres, eras, and national cinemas. Whereas previous film theorists have focused on the movement implied by road movies and similar genres, the outstanding contributions to this volume extend the recent engagement with space and place in film studies, providing a series of fascinating explorations of the cultural significance of stopping places, both on screen and off. Ranging from the mythical elegance of the Grand Hotel, through the uncanny spaces of the Bates motel, to Korean 'love motels, ' the wealth of insights, from a variety of theoretical perspectives, that this volume delivers is set to change our understanding of the role played by stopping places in an increasingly fluid world

The birthplace of the blues, the cradle of country music, and the home of the Smokies: get to know the Volunteer State with Moon Tennessee. Inside you'll find: *Strategic, flexible itineraries, from a long weekend in Nashville to a Great Smokies road trip, plus day trips from Memphis and Nashville *The best local flavors: Dig in to fiery hot chicken and authentic Southern barbecue or sip on samples at the Jack Daniels Distillery *Can't-miss music: Catch a performance on the Grand Ole Opry stage or follow in the footsteps of the King at Graceland. Two-step with the locals at a beloved honky-tonk, listen to the strums of bluegrass, or tour studios where legends like Johnny Cash recorded their hits *Outdoor adventures: Go whitewater rafting in Cherokee National Forest, hike to rushing waterfalls in Great Smoky Mountains National Park, or spot wild bison in the Land Between the Lakes *Expert advice from local Nashvillian Margaret Littman on when to go, where to eat, and where to stay, from secluded campgrounds to historic inns *Full-color photos and detailed maps throughout *Accurate, up-to-date information on the landscape, wildlife, and history of TennesseeExperience the best of Tennessee with Moon. Hitting the road? Check out Moon Nashville to New Orleans Road Trip.About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell-and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.
Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed.


eBook available with sample pages: 0203020863

This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.

Discover a place where the rugged and the cosmopolitan blend seamlessly. Inside Moon Victoria & Vancouver Island you'll find: * Flexible, strategic itineraries, from a long weekend camping with the family to two weeks exploring the best of Vancouver Island * Unique outdoor experiences: Hike along the rocky coast, stand-up paddleboard through protected fjords, and experience the thrill of hooking a giant salmon * The best local flavor: Feast on seafood fresh from the ocean in downtown Victoria and admire the city's timeless architecture. Wander the colorful Butchart Gardens or learn about the region's natural history at the Royal BC Museum * Honest advice on when to go, where to stay, and how to get around from expert writer Andrew Hempstead * Full-color photos and detailed maps throughout * Thorough background on the culture and history, wildlife, and geography Find your adventure with Moon Victoria & Vancouver Island. Hitting the road? Check out Moon U.S. & Canadian Rocky Mountains Road Trip. Craving more of Canada's wilderness? Try Moon Canadian Rockies. About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell-and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

Afternoon tea is more than a meal--it's a moment, an aesthetic, a pose. Afternoon Tea Is the New Happy Hour features more than 75 recipes to make your tea time memorable. Inside you'll find easy-to-follow recipes to create tea sandwiches, scones, breads, cakes, dips, and, of course--tea. Whether you're throwing a vintage tea party or looking for high tea food ideas, there's something for everyone. Bestselling author Gail Greco also shares cooking and serving tea tips, tea etiquette, insight on the differences between using tea bags, a tea kettle, and loose leaves, and the lingo used by tea connoisseurs. Gail includes her own food photography which showcases the happy hour crowd pleasers. In this cookbook, you'll find: Plenty of tea time favorites, like Apple Hibiscus Tea, Tea Toddy One-Shot, Alice's Sorbet Float Tea, and Basic Barista Tea Latte with Rooibos. For appetizers Gail shares Cheddar Ranch Crab Dip, Spicey Baked Artichoke Bruschetta, Pizza Cupcakes, and Mini Soft Baked Pretzels. If you're craving sandwiches, you'll find Pimento Pita Pocket Poufs and Food Truck Zone Shrimp/Corn ' Wiches. And to keep everyone excited, you'll find Tea-Thyme Ginger Bars, Glazed Lemon Loaf Cake, Teasicles, Potato Chip Walnut Tartlets, and Puddle-of-Chocolate and Chai Pots de Creme. There's something for everyone! This beautiful cookbook will provide you with the high tea food ideas you can't find anywhere else. Afternoon Tea Is the New Happy Hour is a wildly creative mix of vintage and modern. Pinkies up, it's tea time!

Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality marketers are encouraged to build a customer base by constantly improving the customer's experiences at the point of sale. Hospitality Marketing aims to help you direct your decisions concerning marketing strategies towards what happens to and for the customers.