In 1995, in the first contested election in the history of the AFL-CIO, John Sweeney won the presidency of the nation's largest labor federation, promising renewal and resurgence. Today, less than 7 percent of American private-sector workers belong to a union, the lowest percentage since the beginning of the twentieth century, and public employee collective bargaining has been dealt devastating blows in Wisconsin and elsewhere. What happened? Jane McAlevey is famous--and notorious--in the American labor movement as the hard-charging organizer who racked up a string of victories at a time when union leaders said winning wasn't possible. Then she was bounced from the movement, a victim of the high-level internecine warfare that has torn apart organized labor. In this engrossing and funny narrative--that reflects the personality of its charismatic, wisecracking author--McAlevey tells the story of a number of dramatic organizing and contract victories, and the unconventional strategies that helped achieve them. Raising Expectations (and Raising Hell) argues that labor can be revived, but only if the movement acknowledges its mistakes and fully commits to deep organizing, participatory education, militancy, and an approach to workers and their communities that more resembles the campaigns of the 1930s--in short, social movement unionism that involves raising workers' expectations (while raising hell).

This book compares sources of worker and employer power in Germany, South Africa, and the United States in order to identify the sources of comparative U.S. decline in union power and to more precisely analyze the nature of labor-movement power. It finds that this power is not confined to allied parties, union confederations, or strikes, but rather consists of the capacity to autonomously translate power from one context to the next. By combining their product, labor market, and labor law advantages through their dominant employers' associations, leading firms are able to impose constraints on labor's free collective bargaining regionally and nationally, defeating employer interests that are more amenable to labor in the process. Through an examination of these patterns of interest organization, the book shows, however, that initial employer advantages prove to be contingent and unstable and that employers are forced to cede to more far-reaching demands of increasingly organized workers.

"Investigating Harassment and Discrimination Complaints" is a hands-on guide for human resource professionals who are called upon to conduct a legally sound investigation into harassment, discrimination, or retaliation complaints. This important manual blends the information investigators need to develop the skills and competencies that are critical to successfully investigating harassment and discrimination complaints with a proven framework for undertaking the investigation itself. "Investigating Harassment and Discrimination Complaints" walks the investigator through the process of conducting a successful investigation and includes information about: The critical legal aspects of conducting an investigation How diversity affects harassment What needs to be in place prior to an investigation Creating a step-by-step plan How to properly document an investigation, and Administering discipline for policy violations and remedies for aggrieved employees "Investigating Harassment and Discrimination Complaints" also includes a valuable training program that human resource professionals can use to deliver in-house training programs on harassment investigations. In addition, it contains a wealth of resources including a sample policy, forms to use in an investigation, a sample report, a summary of real-world cases, and government publications from the Equal Employment Opportunity Commission.

This book provides a comprehensive commentary on the UNCITRAL Model Law on International Arbitration. Combining both theory and practice, it is written by leading academics and practitioners from Europe, Asia and the Americas to ensure the book has a balanced international coverage. The book not only provides an article-by-article critical analysis, but also incorporates information on the reality of legal practice in UNCITRAL jurisdictions, ensuring it is more than a recitation of case law and variations in legal text. This is not a handbook for practitioners needing a supportive citation, but rather a guide for practitioners, legislators and academics to the reasons the Model Law was structured as it was, and the reasons variations have been adopted.

This moving biography presents the definitive story of the life of and legacy of the most eloquent spokesperson and leader of the US labour and socialist movements. Eugene Debs was a railway organiser and socialist. He ran for president five times, once from prison. With a new introduction by Mike Davis.

For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:

• Ten proven principles for managing conflict
• A comprehensive framework with step-by-step procedures for creating productive outcomes
• Seven illustrative case examples
• Detailed advice on effective methods for collecting information, conducting interviews, and analyzing a conflict situation
• Suggestions for handling special problems such as reluctant participants, keeping people at the negotiation table, and handling situations where emotions are running high
• Eight tasks targeted for designing an overall strategy for managing public disputes

Daring to Struggle, Daring to Win tells the fascinating true story of an individual radical organizer turned independent Chicago city council member, and her forty year struggle for justice in Chicago. Helen Shiller went from radical anti-war activist in Wisconsin, to a member of a collective of white allies of the Black Panther Party in Chicago, to an elected city council person who helped break the back of the racialized opposition to Harold Washington, Chicago's first Black mayor. Shiller participated, when few others did, in the historic fight against the gentrification of a unique economically and racially mixed Chicago community on the Northside. With insight into historic community organizing and political battles in Chicago from the 1970s through 2010, this book details numerous policy fights and conflicts in Chicago during this time, illuminating recurrent political themes and battles that remain relevant to this day. Daring to Struggle, Daring to Win is a compelling, insightful, must-read for all those struggling for a better world today.

This thoroughly revised and updated second edition of When Health Care Employees Strike is an essential survival guide for health care administrators who must plan for and cope with the inevitable labor dispute. Written by Kenneth Kruger and Norman Metzger— two experts in the field of health care labor relations— this much-needed resource includes the critical information and useful strategies health care executives must have in order to be properly prepared. The authors provide detailed information on labor law, an analysis of the different types of disputes, advice on how to use mediation effectively, suggestions for assessing manpower needs before a strike occurs, and ideas for preparing contingency plans. In addition to presenting information on ways to prevent strikes, the book also contains a comprehensive step-by-step manual to ensure health care organizations can continue operation during a labor dispute.

Over the last 10 or 15 years there has been a revival of labor and trade union internationalism. This regeneration is attracting the attention of a new generation of committed thinkers who are deploying new types of scholarship. Labor internationalism is looked at not only in terms of political economy or industrial and international relations, but also in terms of social movement theory and in relationship to global civil society.

Notions of labor-community alliances, or the alliance of labor with radical-democratic social movements, are being projected onto the world stage. Radical social geographers have made a notable contribution to this debate by focusing on the scaled politics of labor organisation. This collection, co-edited by scholars from an older and younger generation, is a very original attempt to grapple with the challenges of globalization for labor. The collection includes contributions from academics and activists based in the North and South.

Since it came into force on 31 January 1997 the Arbitration Act 1996 has generally been welcomed by users and practitioners in the construction industry. It has fulfilled expectations that it would provide a user-friendly and practical basis of resolving disputes arising from construction contracts in a fair, expeditious and economical way. In doing so it has generated a modest volume of case law that has demonstrated the excellence of the Act's provisions and its drafting.

Since the Fourth Edition of this book appeared in 1997 the Housing Grants, Construction and regeneration Act 1996 with its Scheme for Construction Contracts Regulations 1998 have come into force, as have the Civil Procedure Rules 1998, both of which affect the resolution of disputes arising from construction contracts. Case law has arisen from the Construction Act, and from the House of Lords judgment in the Beaufort Developments case, overturning the much-criticised judgment of the Court of Appeal in Crouch.

In this Fifth Edition of an established text the author deals with each stage of an arbitration, explaining in practical terms the procedures to be adopted in avoiding disputes and in dealing with them efficiently when they do arise. It features over 20 specimen arbitration documents and includes the full text of the Act. It also covers several important developments in case law affecting construction arbitrations, and refers to the introduction and case law arising from adjudication under the Housing Grants, Construction and Regeneration Act 1996.

Walmart is the largest employer in the world. It encompasses nearly 1 percent of the entire American workforce-young adults, parents, formerly incarcerated people, retirees. Walmart also presents one possible future of work-Walmartism-in which the arbitrary authority of managers mixes with a hyperrationalized, centrally controlled bureaucracy in ways that curtail workers' ability to control their working conditions and their lives. In Working for Respect, Adam Reich and Peter Bearman examine how workers make sense of their jobs at places like Walmart in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present as sites of struggle for social and economic justice. They describe the life experiences that lead workers to Walmart and analyze the dynamics of the shop floor. As a part of the project, Reich and Bearman matched student activists with a nascent association of current and former Walmart associates: the Organization United for Respect at Walmart (OUR Walmart). They follow the efforts of this new partnership, considering the formation of collective identity and the relationship between social ties and social change. They show why traditional unions have been unable to organize service-sector workers in places like Walmart and offer provocative suggestions for new strategies and directions. Drawing on a wide array of methods, including participant-observation, oral history, big data, and the analysis of social networks, Working for Respect is a sophisticated reconsideration of the modern workplace that makes important contributions to debates on labor and inequality and the centrality of the experience of work in a fair economy.

Transnational trade union action has expanded significantly over the last few decades and has taken a variety of shapes and trajectories. This book is concerned with understanding the spatial extension of trade union action, and in particular the development of new forms of collective mobilization, network-building, and forms of regulation that bridge local and transnational issues. Through the work of leading international specialists, this collection of essays examines the process and dynamic of transnational trade union action and provides analytical and conceptual tools to understand these developments. The research presented here emphasizes that the direction of transnational solidarity remains contested, subject to experimentation and negotiation, and includes studies of often overlooked developments in transition and developing countries with original analyses from the European Union and NAFTA areas. Providing a fresh examination of transnational solidarity, this volume offers neither a romantic or overly optimistic narrative of a borderless unionism, nor does it fall into a fatalistic or pessimistic account of international union solidarity. Through original research conducted at different levels, this book disentangles the processes and dynamics of institution building and challenges the conventional national based forms of unionism that prevailed in the latter half of the twentieth century.

Affirmative action is still a reality of the American workplace. How is it that such a controversial Federal program has managed to endure for more than five decades? Inside Affirmative Action addresses this question. Beyond the usual ideological debate and discussions about the effects of affirmative action for either good or ill upon issues of race and gender in employment, this book recounts and analyzes interviews with people who worked in the program within the government including political appointees. The interviews and their historical context provide understanding and insight into the policies and politics of affirmative action and its role in advancing civil rights in America. Recent books published on affirmative action address university admissions, but very few of them ever mention Executive Order 11246 or its enforcement by an agency within the Department of Labor - let alone discuss in depth the profound workplace diversity it has created or the employment opportunities it has generated. This book charts that history through the eyes of those who experienced it. Inside Affirmative Action will be of interest to those who study American race relations, policy, history and law.

"A valuable contribution to public policy debates concerning the workplace of the future and the nature and implications of the 'information economy.'"
--Choice (of the first edition)

In this eye-opening book, Joan Greenbaum tells the story of changes in management policies, work organization, and the design of office information systems from the 1950s to the present. She describes the impact of new technologies on the organization of working life with a keen awareness of the social forces that seek to benefit from them, showing how the process is driven by the needs of capitalist profit and control over the workforce rather than the good of society or greater efficiency.

Windows on the Workplace takes as its starting-point the experience of office workers and their own accounts of it. The book includes interviews with a wide range of workers, including young people entering a workplace in which the expectation of stable, long-term employment has all but disappeared. Greenbaum's approach is to locate their experiences and expectations within broader social and economic patterns, and to show how these patterns are constantly changing.

In a field that is constantly changing, this book captures the moment and clarifies the direction in which it is moving. It exposes the myth that technological advance and free market economics are creating a better future for all, and reveals the reality behind the myth.

Ragged Coast, Rugged Coves explores the untold story of cannery workers in Southeast Alaska from 1878, when the first cannery was erected on the Alexander Archipelago, through the Cold War. The cannery jobs brought waves of immigrants, starting with Chinese, followed by Japanese, and then Filipino nationals. Working alongside these men were Alaska Native women, trained from childhood in processing salmon. Because of their expertise, these women remained the mainstay of employment in these fish factories for decades while their husbands or brothers fished, often for the same company. Canned salmon was territorial Alaska's most important industry. The tax revenue, though meager, kept the local government running, and as corporate wealth grew, it did not take long for a mix of socioeconomic factors and politics to affect every aspect of the lands, waters, and population. During this time the workers formed a bond and shared their experiences, troubles, and joys. Alaska Natives and Chinese, Japanese, and Filipino immigrants brought elements from their ethnic heritage into the mix, creating a cannery culture. Although the labor was difficult and frequently unsafe, the cannery workers and fishermen were not victims. When they saw injustice, they acted on the threat. In the process, the Tlingits and Haidas, clans of Southeast Alaska for more than ten thousand years, aligned their interests with Filipino activists and the union movement. Ragged Coast, Rugged Coves tells the powerful story of diverse peoples uniting to triumph over adversity.

In its broadest sense, this book is concerned with the attempt by workers in Britain during the period 1760-1871 to engage in collective action in circumstances of conflict with their employers during a time when the nation and many of its traditional economic structures and customary modes of working were undergoing rapid and unsettling change. More specifically, the book principally focuses on the attempt by those workers favouring a collective approach to struggle to overcome what they felt to be one of the main obstacles to collective action, the uncooperative worker. At times during these decades, the sanctions directed by collectively inclined workmen at those workers deemed to have engaged in acts contrary to the interests of the trade and customary codes of behaviour in the context of strikes and other instances of friction in the workplace were severe and uncompromising. Stern and unforgiving, too, was the struggle between the collectively inclined worker and the uncooperative worker in a more general sense, a contest that occasionally took a violent and bloody form. In exploring the fractious and hostile relationship between these two conflicting parties, this book draws on concepts and insights from a range of scholarly disciplines in an effort to shift the perception and study of this relationship beyond many of the conventional paradigms and explanatory frameworks associated with mainstream trade union studies.

In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry.
Taking a rhetorical view of crisis events and utterances, this book is devoted to adding new insights to the discussion, and to describing a rhetorical approach to crisis communication. To help set the tone for that description, the opening chapter reviews a rhetorical perspective on organizational crisis. As such it raises questions and provokes issues more than it addresses and answers them definitively. The other chapters can be viewed as a series of experts participating in a panel discussion. The challenge to each of the authors is to add depth and breadth of understanding to the analysis of the rhetorical implications of a crisis, as well as to the strategies that can be used ethically and responsibly. Central to this analysis is the theoretic perspective that crisis response requires rhetorically tailored statements that satisfactorily address the narratives surrounding the crisis which are used by interested parties to define and judge it.
This volume will be of value to scholars and students interested in crisis communication, and is certain to influence future work and research on responding to crises.

Originally published in 1983, this comparative study of day-to-day industrial relations in two closely matched factories in Britain and Germany, the author examines the causes of the disorder in British manufacturing industry. The book describes how, in the absence of government in the British factory, workers took the law into their own hands in order to redress grievances over pay and to protect their position in the factory's earnings hierarchy. In the German workplace, management and works council successfully administer orderly and equitable pay structures.

When this book was first published in 1967, it was one of the first pieces of research to systematically examine the manpower problems associated with rapidly changing technology. It discusses issues such as technological change and unemployment, changes in the structure of employment, the mobility of labour, occupational structure and adjustment, hours of work, and labour-management relations. Its findings suggest that structural unemployment and redundancy are only two of a host of difficulties accompanying technical progress. Although the book originated in Sweden its relevance is clear to other Western european countries and researchers and policy-makers in the USA.

In Marx After Marx, Harry Harootunian questions the claims of Western Marxism and its presumption of the final completion of capitalism. If this shift in Marxism reflected the recognition that the expected revolutions were not forthcoming in the years before World War II, its Cold War afterlife helped to both unify the West in its struggle with the Soviet Union and bolster the belief that capitalism remained dominant in the contest over progress. This book deprovincializes Marx and the West's cultural turn by returning to the theorist's earlier explanations of capital's origins and development, which followed a trajectory beyond Euro-America to Asia, Africa, and Latin America. Marx's expansive view shows how local circumstances, time, and culture intervened to reshape capital's system of production in these regions. His outline of a diversified global capitalism was much more robust than was his sketch of the English experience in Capital and helps explain the disparate routes that evolved during the twentieth century. Engaging with the texts of Lenin, Luxemburg, Gramsci, and other pivotal theorists, Harootunian strips contemporary Marxism of its cultural preoccupation by reasserting the deep relevance of history.

Chartered in 1921, the Service Employees International Union (SEIU) is a worldwide organization that represents more than two million workers in occupations from healthcare and government service to custodians and taxi drivers. Women form more than half the membership while people in minority groups make up approximately forty percent. Luís LM Aguiar and Joseph A. McCartin edit essays on one of contemporary labor’s bedrock organizations. The contributors explore key episodes, themes, and features in the union’s recent history and evaluate SEIU as a union with global aspirations and impact. The first section traces the SEIU’s growth in the last and current centuries. The second section offers in-depth studies of key campaigns in the United States, including the Justice for Janitors and Fight for $15 movements. The third section focuses on the SEIU’s work representing low-wage workers in Canada, Australia, Europe, and Brazil. An interview with Justice for Janitors architect Stephen Lerner rounds out the volume. Contributors: Luís LM Aguiar, Adrienne E. Eaton, Janice Fine, Euan Gibb, Laurence Hamel-Roy, Tashlin Lakhani, Joseph A. McCartin, Yanick Noiseux, Benjamin L. Peterson, Allison Porter, Alyssa May Kuchinski, Maite Tapia, Veronica Terriquez, and Kyoung-Hee Yu

In Co-operative Struggles, Denise Kasparian expands the theoretical horizons regarding labour unrest by proposing new categories to make visible and conceptualize conflicts in the new worker co-operativism of the twenty-first century.After the depletion of neoliberal reforms at the dawn of the twenty-first century in Argentina, co-operativism gained momentum, mainly due to the recuperation of enterprises by their workers and state promotion of co-operatives through social policies. These new co-operatives became actors not just in production but in social struggle. Their peculiarity lies in the fact that they shape a socio-productive form not structured by wage relations: workers are at the same time owners of the firms. Why, how, and by what cleavages and groupings do these co-operative workers without bosses come into conflict?

For some time it has become clear that traditional methods of solving site disputes are breaking down and recourse to the courts is becoming standard practice. 1991 was the year the ADR - alternative disputes resolution - was brought to the attention of the construction industry in an attempt to reduce the amount of litigation and arbitration that bedevils it. This book brings together over 40 expert papers presented at the 1992 International Construction Conflict Management & Resolution Conference held in Manchester, UK. Six themes are covered: Alternative Dispute Resolution (ADR); conflict management; claims procedures; litigation and arbitration; international construction; education and the future. With papers from arbitrators, architects, barristers, civil engineers, chartered surveyors and solicitors this book represents a multi-disciplinary body of knowledge on construction conflict and seeks to provide a unique source of reference for both legal and construction professionals.

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, it is written firstly for those people in organizations who are in the front line and who have daily to anticipate, pre-empt or defuse conflicts in the support of productive working relationships. It is also for those who are already mediators or those who are training to become mediators.

Immigration has been a contentious issue for decades, but in the twenty-first century it has moved to center stage, propelled by an immigrant threat narrative that blames foreign-born workers, and especially the undocumented, for the collapsing living standards of American workers. According to that narrative, if immigration were summarily curtailed, border security established, and ""illegal aliens"" removed, the American Dream would be restored. In this book, Ruth Milkman demonstrates that immigration is not the cause of economic precarity and growing inequality, as Trump and other promoters of the immigrant threat narrative claim. Rather, the influx of low-wage immigrants since the 1970s was a consequence of concerted employer efforts to weaken labor unions, along with neoliberal policies fostering outsourcing, deregulation, and skyrocketing inequality. These dynamics have remained largely invisible to the public. The justifiable anger of US-born workers whose jobs have been eliminated or degraded has been tragically misdirected, with even some liberal voices recently advocating immigration restriction. This provocative book argues that progressives should instead challenge right-wing populism, redirecting workers' anger toward employers and political elites, demanding upgraded jobs for foreign-born and US-born workers alike, along with public policies to reduce inequality.