This book is your essential guide to the theory and practice of leadership. Whatever your level in an organisation, this is your practical handbook for getting to the top and staying there. Learn how to: Get promoted, and survive promotion Influence and persuade someone, particularly when they're not your direct report Handle a crisis and survive adversity Step up and know when to step back in moments of risk, opportunity and uncertainty

The book introduces a preliminary, integrative conceptual framework on the intersections between management and social justice with a view that the quest for social justice is not an endpoint rather an ongoing journey. With contributions from management scholars and practitioners, it highlights, examines, and explores the continuities and discontinuities, gains and losses, and struggles and successes in this quest for reimagining organizations as sites and vehicles for advancing social justice in the world. To nurture and facilitate flourishing individuals and collectives, we need bolder, more innovative, and more creative models of engagement. Further, we need models for speaking and learning from different perspectives and building common ground through shared values of equity, connectivity, and compassion and moral expansiveness while recognizing the complexities of the world we inhabit via our organizations and the need to develop nuanced understandings of the same. Contributing authors address questions such as: Are social justice and management mutually exclusive concepts? How can we draw on effective management for advancing social justice aims? How do we bend the arc of organizational life towards more justice? What are the rights and obligations of organizations and their members to the world at large, and to their local communities and societies? Through its re-imagining of organizations and management as vehicles for social justice instead of just as tools of oppression, injustice, or regressive organizing in an extractive economy, this book brings together critical and positive organizational approaches challenging fundamental assumptions about how our society, people's collectives, and workplaces are organized with capacity building, incremental change, sustained change, institutionalized change, dynamic ongoing problem-solving/ assessment/ redesign, and more. Management scholars will learn the nuanced and complex intersections between management theories and practice and different types of justice/injustice in a global context both as antecedents to modern organizations and workplaces and the ways in which these intersectional actors advance and change the organizations and workplaces of the future.

Repetitive Project Scheduling: Theory and Methods is the first book to comprehensively, and systematically, review new methods for scheduling repetitive projects that have been developed in response to the weaknesses of the most popular method for project scheduling, the Critical Path Method (CPM). As projects with significant levels of repetitive scheduling are common in construction and engineering, especially construction of buildings with multiple stories, highways, tunnels, pipelines, power distribution networks, and so on, the book fills a much needed gap, introducing the main repetitive project scheduling methods, both comprehensively and systematically. Users will find valuable information on core methodologies, including how to identify the controlling path and controlling segment, how to convert RSM to a network model, and examples based on practical scheduling problems.

Existent literature has identified the existence of some differences between men and women entrepreneurs in terms of propensity to innovation, approach to creativity, decision making, resilience, and co-creation. Without properly examining the current inequalities in social-economic structures, it is difficult to examine the results of corporate female leadership. The Handbook of Research on Women in Management and the Global Labor Market is a pivotal reference source that examines the point of convergence among entrepreneurship organizations, relationship, creativity, and culture from a gender perspective, and researches the relation between current inequalities in social-economic structures and organizations in the labor market, education and individual skills, wages, work performance, promotion, and mobility. While highlighting topics such as gender gap, woman empowerment, and gender inequality, this publication is ideally designed for managers, government officials, policymakers, academicians, practitioners, and students.

The shifting influence of growing organizational cultures and individual standards has caused significant changes to modern organizations. By creating a better understanding of these influences, the quality of organizations can be improved. Exploring the Influence of Personal Values and Cultures in the Workplace is a pivotal reference source for the latest research on how culture and personal values shape and influence employees' actions, behaviors, and leadership styles. Featuring extensive coverage on relevant areas such as psychological health, career management, and job satisfaction, this publication is an ideal resource for practitioners, professionals, managers, and researchers seeking innovative perspectives on the impact of personal values and cultures in the workplace.

Throughout the book, the authors offer a conceptual framework supported by original case study data to explain how and why a small firm should approach strategic planning, the forces influencing the planning process, and the nexus between innovation and planning. The majority of all businesses throughout the world are small firms, which play a crucial role in the growth of the world's economies. Tim Mazzarol and Sophie Reboud address questions such as: what is the value of planning for small firms, and how should these firms approach strategic planning? This book provides an in-depth analysis of the theory and conceptual frameworks associated with planning and strategy in small firms. It also explores key issues linked with why and how small firms should plan and the benefits they gain. This timely book will be invaluable to academics, postgraduate research students and professional advisors working in the field of small business management and entrepreneurship. Supported by original research and comprehensive key theories, entrepreneurs and practicing managers with an interest in understanding the foundations of planning and strategy will find this book of great importance to them.

There is a widespread perception that life is faster than it used to be. We hear constant laments that we live too fast, that time is scarce, and that the pace of everyday life is spiraling out of our control. The iconic image that abounds is that of the frenetic, technologically tethered, iPhone/iPad-addicted citizen. Yet weren't modern machines supposed to save, and thereby free up, time? The purpose of this book is to bring a much-needed sociological perspective to bear on speed: it examines how speed and acceleration came to signify the zeitgeist, and explores the political implications of this. Among the major questions addressed are: when did acceleration become the primary rationale for technological innovation and the key measure of social progress? Is acceleration occurring across all sectors of society and all aspects of life, or are some groups able to mobilise speed as a resource while others are marginalised and excluded? Does the growing centrality of technological mediations (of both information and communication) produce slower as well as faster times, waiting as well as 'busyness', stasis as well as mobility? To what extent is the contemporary imperative of speed as much a cultural artefact as a material one? To make sense of everyday life in the twenty-first century, we must begin by interrogating the social dynamics of speed. This book shows how time is a collective accomplishment, and that temporality is experienced very differently by diverse groups of people, especially between the affluent and those who service them.

Service analytics studies the collection of business analytics models and tools for the improvement of IT service management processes. By analyzing related quality, cost, and productivity metrics, as well as customer interactions and social factors, organizations can effectively exploit these resources to reveal valuable insights in support of business goals, maximizing performance, quality of service, and customer satisfaction. Maximizing Management Performance and Quality with Service Analytics offers a selection of service analytics solutions for process modeling and optimization proven to drive excellence in IT service management. This book is for practitioners engaged in IT service management who are interested in delivering high-quality and cost-competitive IT services, as well as academic and industrial researchers in the fields of information technology and computer science who are advancing data analysis, modeling, and optimization methods to new emerging fields.

Persuasively arguing for the inclusion of overlooked female figures whilst simultaneously bridging feminist theory and critical historiography, Historical Female Management Theorists features four literary non-fiction, fictitious conversations with historic female proto-management theorists from Canada and the United States: Frances Perkins (1880-1965), Hallie Flanagan (1890-1969), Madeleine Parent (1918-2012), and Viola Desmond (1914-1965). These women have been noted for their contributions in various fields, however their accomplishments and lessons have largely been overlooked by management and organizational history. A variety of archival, biographical and media sources are combined with Williams's own sense-making and learnings to stitch together a believable, but fictional encounter, introducing a method for feminist historical inquiry - ficto-feminism. A blend of auto-ethnography, collective biography and fictocriticism, this new method explores mechanisms to enact personal agency in subject and writer, featuring a novel narrative, storytelling style inspired by fictional writing. Historical Female Management Theorists is essential reading for both feminist scholars and management historians.

Measurement in Marketing Research investigates latent variables in marketing, focusing on current paradigms as well as recently suggested alternative concepts. The book proposes a unified scientific definition of measurement that allows for testing the hypothesis of the real existence of a latent variable. Thomas Salzberger analyses current measurement approaches in terms of their compliance with the scientific requirements of measurement. He reaches the conclusion that the predominantly applied practices, to a varying extent, suffer from substantial shortcomings, and suggests an alternative framework of measurement based on the philosophy of Rasch modelling. In the Rasch model great importance is attached to the mathematical principles of measurements, which take precedence over 'flexibility' in terms of accommodating idiosyncrasies of the data. The Rasch model promises to narrow the gap between the quality of measurement in the natural sciences and in the social sciences. The future of measurement in marketing is about to be set. This book aims to raise researchers' awareness of measurement issues and to contribute to a transfer of knowledge from psychometrics into marketing research. Marketing researchers and postgraduate students will find this book invaluable.