Performance coach Tom Dawson-Squibb tells the entertaining and inspiring story of his five years as the head coach of the University of Cape Town’s Ikey Tigers rugby team.

At the heart of Humanball lies the story of a team that is more than just the sum of its parts. It's a story about getting the best out of those around you. It's a story about defying expectations—those imposed by others and the ones we set for ourselves.

Performance coach Tom Dawson-Squibb tells the entertaining and inspiring story of his five years as the head coach of the University of Cape Town Ikey Tigers rugby team. Tom reveals how the most potent teams connect and inspire individuals to give effort far beyond what's expected. He shows us how to find joy, meaning, and connection in our work.

Humanball will move and inspire you to write your own story and transform your sports team, workplace, or home into a cohesive, motivated, and purposeful environment.

How Behavioral Economics Influences Management Decision-Making: A New Paradigm critically reexamines the management function in 21st century workplaces. The book seeks to examine and explain the real-world behaviors of employees and acknowledge the human nature that binds us all together and how to appeal to these characteristics in order to help organizations prosper. It explores well-observed but rarely understood features of employee cognition and irrationality, challenging the dominant discourse and offering an alternative to gain greater competitive advantage in today's complex markets. It also provides an effective new framework on the best ways to develop relevant management skills as they pertain to hiring, performance management, change management, employee engagement, and goal setting. As the knowledge economy continues to grow, the social bonds within companies will prove to be a key differentiation to deliver on the next big idea. Developing productive decisions with staff in the talent-driven global economy increasingly requires the development of "intrinsic" meaning in work, a human-centered work-place culture, and human-focused working practices. This book tackles these topics in comprehensive and efficient detail.

To promote fast and accessible service, many organizations and businesses utilize technological or structured systems to create efficient waiting times and receptions. Managerial Approaches Toward Queuing Systems and Simulations provides emerging research on the various aspects of line management structures and organizations. While highlighting the components of queue control, such as attention capacity, quantitative analysis, and serial systems, this book will teach readers about the factors of queue systems that promote effective and efficient line areas and waiting times. This book is an important resource for managers, engineers, and researchers interested in the elements and stages of queuing management.

Over the past decade, increasing competition has created immense opportunities for businesses globally. As such, it important to research new methods and systems for creating optimal business cultures. Cases on Quality Initiatives for Organizational Longevity is a scholarly publication that examines cases on practices in organizations and how they have facilitated transformation over the years. Featuring coverage on a broad range of topics such as customer loyalty, benchmarking, and employee training, this book is geared toward business owners, managers, entrepreneurs, professionals, researchers, and students seeking current and relevant research on contemporary cases in the field of business quality management.

Discover the power of KAIZEN to make lasting and powerful change in your organization

"Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades--that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice; it is a technique to remove fear from our mind's mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely fi nd new ideas and encouragement to make improvements in personal health, performance at work, and their own well-being."
--Masaaki Imai, Chariman, Kaizen Institute

"KAIZEN" The Small-Step Step Solution for You and Your Company

Today's businesses love the idea of revolutionary, immediate change. But major "disruptive" efforts often fail because radical change sets off alarms in our brains and shuts down our power to think clearly and creatively.

There is, however, a more effective path to change. Change that is lasting and powerful. Change that begins with one small step . . .

It's "The Spirit of Kaizen"--a proven system for implementing small, incremental steps that can have a big impact in reaching your goals. This step-by-step guide from renowned psychologist and consultant Dr. Robert Maurer shows you how to: Lower costs--by offering little rewards Raise quality--by reducing mistakes Manage difficult people-- one step at a time Boost morale and productivity-- in five minutes a day Implement big ideas--through small but steady actions Sell more--in less time

Filled with practical tips and ready-to-use tools for managers, innovators, and entrepreneurs, "The Spirit of Kaizen "is the essential handbook for a changing world. You'll learn how to think outside the suggestion box, remove mental blindfolds, manage stress with one-minute exercises, and handle rising health-care costs. You'll discover the "small step" secrets for dealing with all kinds of people, from tough bosses and listless workers to stubborn clients and fussy customers.

These simple but powerful techniques can be applied to almost any workplace situation, especially when you're trying to navigate the stormy waters of radical change, high-pressure deadlines, and cutthroat competition. These are the same methods of small, continual improvement that have been tested by the largest companies, such as Boeing, Toyota, and the U.S. Navy--methods that will work for you, too.

No matter how big the obstacle or how big the dream, "The Spirit of Kaizen "has a small-step solution to help you succeed.

There has been an increase in women entrepreneurs participating in the growth of local, regional, national, and global economies. While these women showcase crucial skills for strategic leadership and strategy that can advance companies, they face cultural, educational, social, and political barriers that impede their development and participation within the global economy. Women Entrepreneurs and Strategic Decision Making in the Global Economy is a pivotal reference source that provides vital research on understanding the value of women entrepreneurs and the strategies they can use on the economy and examines gender impact on strategic management and entrepreneurship. While highlighting topics such as emotional intelligence, global economy, and strategic leadership, this book is ideally designed for managers, entrepreneurs, policymakers, academicians, and students.