This book provides the first comprehensive comparative analysis of the emerging civil service systems in 9 Central and East European states. Its comparative nature provides a fascinating insight into the emerging patterns of administrative development in the region since the beginning of the transition period. The authors apply the same methodological framework developed by the Civil Service Research Consortium to all the country case studies, which gives the book a high level of coherence and enhances the comparability of the country case studies. This methodological framework provides a solid background for the in-depth analysis of the history of the civil service system, internal labour market, public opinion, relations between politicians and administrators and civil service reform and development. Special attention is given to topical issues such as the influence of the European Union on the emerging civil service systems and possibility of European Union candidature. Civil Service Systems in Central and Eastern Europe will be warmly welcomed by academics and advanced level students in public administration, law, political science and transition studies as well as policymakers and international organizations helping to develop civil services in former communist countries.

Psychological ownership as a phenomenon and construct attracts an increasing number of scholars in a variety of fields. This volume presents a comprehensive and up-to-date review of the psychological ownership literature with particular attention paid to the theory, research evidence, and comments on managerial applications. The authors address key elements that examine an employee's ownership feelings for his or her employing organization. The chapters address, among others, the following themes: the meaning of psychological ownership, the genesis of ownership feelings, the experiences and paths down which people travel that give rise to experiences of ownership, and the consequences (the personal and work outcomes) that stem from the sense of ownership. While the majority of the book is focused on feelings of ownership that exist at the individual-level, the authors introduce the construct of collective psychological ownership as well. This work acknowledges that teamwork has become increasingly commonplace in organizations and that like individuals, teams can come to a collective sense of ownership for a variety of targets within their work environment. The book closes by drawing upon the existing science of psychological ownership to provide a perspective on its applied (managerial) implications. This book will make a noteworthy addition to scholars' libraries: university libraries will also value it among their collections. Students of organizational psychology, management, organizational behavior, sociology and communication and their professors will find much of interest here.

Presenting a clear and instructive toolkit for upper level undergraduate and postgraduate students to successfully understand and analyse foreign operation methods, this revised second edition brings up to date its unparalleled coverage with new theoretical and empirical research and the latest company case material. As experts in the field, the authors share their wealth of international knowledge to give the book a strong cross-cultural appeal. New to this edition:? an extended analysis using new and relevant case studies for students to explore foreign operation methods in the full range of small, large and multinational firms updated strategic analyses of emerging concerns, such as mode combination, flexibility and development over time a thorough overview of theoretical perspectives to encourage better understanding of the 'why, what and how' of mode decisions an updated mode strategy section which allows you to challenge existing perspectives and research. Influenced by the needs of the next generation of international business, management and marketing students, this second edition provides the most comprehensive coverage of foreign operation methods in current literature, and will be an excellent introduction to the nature and range of mode options available to companies as they internationalise.

The Handbook of Advances in Trust Research presents new and important developments in trust research. The contributors are all prominent and highly respected experts in the field. Firstly, they provide a contemporary overview of the most crucial issues in current trust research including contracts, innovation and negotiation, trust and control. Thereafter, themes which have gained prominence since the original Handbook are considered, such as trust and the financial crisis, public trust in business, and trust and HRM. The book also explores recent theoretical advances and points the way for future research on trust. The Handbook contributes to an area of key importance to business and society and will appeal to practitioners and students of organization theory, strategy, sociology, organizational psychology and economics. Contributors: R. Bachmann, K.T. Dirks, N. Gillespie, T. Gubler, J.D. Harris, R. Hurley, A.A.C. Keevil, F. Kroeger, R.J. Lewicki, P.P. Li, G. Moellering, J. Nickerson, B. Nooteboom, B. Polin, L. Poppo, R.H. Searle, F. Six, P.W.L. Vlaar, A. Weibel, A.C. Wicks, A. Zaheer

Learn how you can tackle everyday leadership challenges regardless of your title, position, or authority with this insightful resource A book about leadership for people who are not in formal or hierarchical leadership positions, Everyday People, Extraordinary Leadership provides readers with a comprehensive and practical approach to addressing leadership challenges, no matter the setting or circumstance. Esteemed scholars and sought-after consultants Jim Kouzes and Barry Posner adapt their trademark The Five Practices of Exemplary Leadership(R) framework to today's more horizontal workplace, showing people that leadership is not about where you are in the organization; it's about how you behave and what you do. Everyday People, Extraordinary Leadership draws on the authors' deep well of research and practical experience to cover key subjects: The essence of making a difference in any role, setting, or situation The difference between positions of authority and leadership The importance of self-development in leadership development This book is perfectly applicable and accessible for anyone who wants to improve their own leadership potential and who isn't yet in an official leadership role. Everyday People, Extraordinary Leadership offers authoritative new insights, original case studies and examples, and practical guidance for those individuals who want to make a difference. You supply the will, and this book will supply the way.

Philosophies of Organizational Change explains the assumptions that drive different perspectives on organizational change management. The book describes and examines the myriad philosophical interpretations of change, revealing how and why managers confront change using so many competing methods. Each philosophy introduces the reader to the key theories used to diagnose organizations and prescribe change interventions. The book critically evaluates the arguments underpinning organizational change approaches and shows how they lead to different techniques and tools for practical change. With its critical examination of current thinking on organizational change approaches, this book will appeal to scholars and researchers in organization theory and organization studies. It will also make an ideal resource for graduate and senior undergraduate students and practitioners looking to deepen their understanding of change interventions.

The classic first edition of this book argued that organizations that place service above self-interest and practice a far-reaching redistribution of power, privilege, and wealth stewardship will succeed far beyond those with a narrower, more selfish focus. As a successful managing strategy for corporate, governmental, and nonprofit organizations, "stewardship" is, fundamentally, the spirit of partnership and service. Organizations that absorb the principles of stewardship will offer equity and partnership at all levels for its employees, and managers who identify themselves as "stewards" will hold themselves accountable to all those over whom they exercise power. In this revised and updated edition, Block explores what has and has not changed in organizations and in the world in the twenty years since the first edition was published. He argues that the concept of stewardship is more relevant and necessary than ever, and shows how the idea of stewardship can and must be expanded out from organizations into our communities, societies and nations. Peter Block is one of our most provocative, original, and iconoclastic thinkers. Here he extends the scope of his insights to help put us create not just productive and humane workplaces but vibrant communities, an engaged democracy, and a healthy planet.

Project Management, 8e provides a holistic and realistic approach to Project Management that combines the human aspect and culture of an organization with the tools and methods used It covers concepts and skills used to propose, plan secure resources, budget and lead project teams to successful completion of projects. this text is not only on how the management process works, but also, and more importantly, on why it works. It's not intended to specialize by industry type or project scope, rather it is written for the individual who will be required to manage a variety of projects in a variety of organizational settings. 8e was written for a broad range of audiences including, project managers, students, analysts and Project Management Institute Members preparing for certification exams. The digital component, Connect, now has enhanced algorithmic problems, Application Based Activities, SmartBook 2.0 and Practice Operations, a game-based 3D operations management simulation.

Most leadership development activity in health and social care has been intra-organisational or confined to a particular sector. However, there is increasing recognition of the need to move beyond simple collaboration and partnership and work towards different models of care which involve addressing the whole health and social care system. This is particularly important when addressing complex and 'wicked' problems in a time of resource scarcity. This book provides a much-needed guide for individuals, professionals, and organisations making the shift towards working in radically different ways in this current climate. It provides a rationale for systems leadership, describing the basic underlying principles behind it and their origins, and explores the various aspects of it, with particular emphasis on the development of systems leaders in health and social care. It also captures good practice, which is illustrated by a number of case studies, and suggests further reading on the topic. Combining theory with practice, this book will be essential reading for those studying on courses in public service, public policy, health and social care, as well as policymakers and professionals interested in honing best practice.

'This book is a winner. It bridges the gaps between leaders, leadership scholars and leadership development practitioners to introduce an exciting new model for how they can learn both from and with each other to develop effective leadership in SMEs. Blending practitioners' narratives, detailed accounts of their development process and a healthy platter of 'theory sandwiches', the book brings academic theory alive for practitioners and highlights the theoretical significance of small business leadership experience.' - Eric Guthey, The Copenhagen Business School, Denmark 'This could be the most important leadership book you have ever purchased. Underpinned by Steve Kempster's research and operationalised so well by Stewart Barnes and Sue Smith, the LEAD Programme is the shining light of British Leadership Development. Having participated in the research, and joined in the teaching, and having been a recipient of the programme, I can vouch for it - LEAD works. But here's the thing ... it is not just for SMEs.' - Ken Parry, Deakin University, Australia This is one of the first books to fully value and realize the connection between leadership and learning in SMEs. It provides a real-life narrative, encapsulating the development of business people on a leadership program for SME managers, whilst explaining the key theories, models and techniques that underpin the leadership methods and approaches deployed at each stage of the delegate's journey. The book follows three owner/managers over a ten-month period. Each chapter splits into two - an aesthetic narrative on the learning journey and a 'theory sandwich', which draws the reader's attention to the theories, models and debates underpinning the learning at each stage of the delegate's journey. Academics as well as students will benefit from the research-based examination of leadership learning in the SME context, as it will allow them to stand in the shoes of owners or managers. Policy makers and practitioners will also find the narrative both revealing and informative.

Learning in labour markets is a key feature concerning how labour markets operate. This research reviews discusses classic and important recent contributions by leading scholars concerning how firms learn about worker abilities and other worker attributes. Topics covered include; theory of symmetric learning, evidence of symmetric learning and evidence from asymmetric learning. This research review will serve as a valuable resource for scholars, libraries, and graduate students.

The bestselling The Millionaire Next Door identifies seven common traits that show up again and again among those who have accumulated wealth. Most of the truly wealthy in this country don't live in Beverly Hills or on Park Avenue-they live next door. This new edition, the first since 1998, includes a new foreword for the twenty-first century by Dr. Thomas J. Stanley.

Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use--The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma.

The only guide that groups tools by purpose and use, this hands-on reference provides:

• Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts
• Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy
• Sections for each tool explaining how to create it, how to interpret what you find, and expert tips
• Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process

With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.

Business as usual is a bust . . .

In industry after industry, organizations that were once dismissed as upstarts, wildcards--mavericks--are making serious waves and growing fast. From high-profile innovators such as HBO and Google to funky sandwich shop chains, the truly imaginative and unconventional businesses are changing the way things are done--providing new approaches, strategies, and outlooks, as well as better ways to compete, lead, and succeed in the twenty-first century.

The first book to document this change, "Mavericks at Work" is business "edutainment" for a smart, ambitious readership, profiling some of the most exciting--and often eccentric--CEOs in the United States, while detailing their remarkable strategies for success

Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching. This carefully revised edition will guide you through the entire process from first meeting to when coaching ends, with methods, tips and techniques that simply work. Understand and develop the core skills and beliefs of an effective coach Know how to ask insightful questions that deliver valuable answers Gain practical help to plan coaching assignments that accelerate and improve your results Adeptly handle the main barriers to great coaching Feel fully confident in your ability to coach in any situation Whether you're new to coaching or already an experienced coach, you'll find clear guidance and principles to help you coach more effectively and with greater impact. To support you further The Coaching Manual has a range of free to download resources - templates, tools and checklists.

This Field Guide offers a rich variety of academic approaches to facilitate leadership development in adults. It is an invaluable resource, giving insightful worked examples linked to theory and reflective commentary. The extensive experiences of world leading exponents of leadership development are distilled into practical application for immediate use. The Editors have selected a diverse range of approaches to leadership development which demonstrate the broad platform of techniques and methods that enable leadership in individuals and organisations to flourish. This Field Guide is embedded in theoretical and academic ideas but still provides accessible and comprehensive knowledge to development teams. Key points at the end of each chapter help the reader to adopt or translate the approaches for their own organisation and industrial context. This Field Guide will be an invaluable resource for human resource specialists, learning facilitators and trainers, and faculty heads. It will also appeal to leadership academics and postgraduate students, such as Masters students in business and psychology, and those focusing on careers in human resources and education. Contributors: S.J. Allen, A. Armitage, S. Bainbridge, S. Barnes, R. Bathurst, J. Billsberry, P. Chapman, K. DeCay, G. Edwards, C.P. Egri, S. Endres, J.L. Goolsby, J. Gosling, E. Guthey, B. Hawkins, C. Jarvis, D.M. Jenkins, S. Kempster, F. Kennedy, D. Ladkin, J. MacInnes, N. Modha, J.C. Quick, D. Schedlitzki, A.J. Schwartz, W.I. Serhane, S. Smith, A.F. Turner, M. Uhl-Bien, E. Watton, J. Weibler, S. Western

The dynamic interplay of routines, strategies and management allows companies to successfully move forward within their industries. This book contributes to a coherent conceptualization of strategy, organization and management from a practice perspective, identifying strategy as realized in the action.Simon Grand provides a theoretical framework and detailed exploration in the context of two attractive empirical cases. He discusses topics such as theorizing routine dynamics, managerial engagement and managing routines as strategies to provide a detailed exploration of the importance of organizational routines for strategy. This book will be of interest to researchers in the areas of organizational studies, strategic management, technological innovation and the creative industries. The empirical case studies will also be of use to students and scholars of various disciplines.

Trust is increasingly recognized as a crucial aspect of successful economic relationships, albeit a difficult one to define, and Mark Casson has been at the forefront of recent research in this area.Mark Casson pioneered the use of transaction cost theory to explain the boundaries of the multinational firm. In The Organization of International Business, he extends the internalization theory of the firm to encompass, on the one hand, inter-firm networking and, on the other, the internal organization and managerial structure of the firm. The key innovation is the distinction between information cost - the cost of gathering information on the assumption that it is true - and transaction cost - the cost of ensuring that the information actually is true. This innovation facilitates a synthesis of transaction cost analysis and organizational behaviour. It also provides new insights into the dynamics of internationalization, and the role of learning in the growth of the firm. The Organization of International Business is a major extension of international business theory which synthesizes transaction cost analysis and organizational behaviour. Although it focuses on international business and multinational enterprises, the analysis can be applied to a wide variety of business units. Together with its companion volume, Entrepreneurship and Business Culture, this topical and wide-ranging book offers a definitive analysis of the importance of trust in economic life as well as the related concepts of networking, consultation and empowerment.

If you're thinking of cutting your midlevel managers in the new world of work, think again. "Middle manager." The term evokes a bygone industrial era in which managers functioned like cogs in a vast machine and bureaucracy ruled. In recent decades, midlevel managers became a favorite target for the chopping block-underappreciated, often considered a superfluous layer of the organization. This view is so widespread that it has seeped into the identity of the managers themselves. Not only does this outdated perspective need to change, the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of what middle managers can and must be able to do. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy-enabling them to guide organizations through the current period of rapid and complex change, as well as help to shape the new world of work. The authors compellingly articulate this profound shift in the workplace, showing how: As the war for talent escalates, managers are an organization's first line of defense, requiring strong people skills to attract and retain the best talent. Middle managers possess the granular knowledge and perspective necessary to lead the realignments resulting from digital disruption. Managers must shift from merely enforcing rules to challenging them, serving as the critical stopgap for rules that are ineffective or obsolete. Crucially, good managers must not be promoted out of their jobs; instead, their title and compensation should reflect their high value and allow them to advance within their roles. With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their most valuable asset: managers, the true center of the organization.

- Sidney Dekker examines how decades of deregulation and privatization have only led to a greater burden of compliance, and why, with so many rules to ensure safety, things can still go spectacularly wrong. - Written for all those with a vested interest in understanding the actual nature of organizational safety and performance, and in doing so make tangible improvements. - The first in a unique trilogy, this book complements Dekker's many best-sellers while broadening his appeal way beyond safety-critical industries.

A scientifically proven method to overcome obstacles and make choices that lead us closer to our goals WITH A FOREWORD BY MARTINA NAVRATILOVA What do weight gain, poor employee engagement and climate change all have in common? We know exactly how to avoid them, yet they happen anyway. Whether we choose the burger and fries over the salad, top-down management over collaboration, or leniency over rigour in combatting climate change, it all comes down to the same thing: the Choice Point. The moment at which we can choose to take an action that we know will undermine our success, or we can take a new action that will move us closer to our desired goal. The Choice Point explains how we experience thousands of thoughts every day: 80 per cent are negative, while only 5 per cent are new thoughts. And we make most of our decisions within two seconds, using mental autopilot systems that we've built through years of experiences. So, some of our thoughts (like quitting during a challenge) easily compromise our goals. Enter FIT. Functional Imaging Training teaches us how to pick the thoughts that deserve our attention, and how to stop the other, negative thoughts from impacting our actions. Joanna Grover and Jonathan Rhodes present a user-friendly model to help us lengthen our Choice Point and go from passenger to driver of our own minds.

In interaction with their environment, firms change constantly; in trying to reduce uncertainties, they influence both their markets and the wider socio-political environment. Dynamics of the Firm addresses theoretical, empirical and policy issues concerned with the changing structure of firms. This book seeks to develop a theory of the dynamics of the firm which contrasts with the neoclassical view of the firm as a static production function in a world of given technology and institutions. Papers discussing new institutional theories of the firm in relation to sociological approaches, in which power and trust play an important role, are followed by contributions which focus on empirical issues such as pricing strategies, industrial groups and networking. The public policy implications are discussed extensively. Offering an original analysis of the organizational structures of firms operating in changing environments, this volume of essays by a distinguished group of economists will be welcomed by students, teachers and researchers in the areas of industrial organization and organizational economics.

Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions-deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.