Work - it can be a struggle, but maybe it doesn't have to be. Gratitude Communication at Work is about a simple act of communication - expressing gratitude - that can go a long way to making our work lives better. While gratitude communication can be a byproduct of an already healthy organizational culture, it can also be the way that we create that culture and alter our more immediate work experience. The 100 in-depth interviews on which this book is based show that gratitude communication offers the promise of not only feeling better about ourselves and our professional relationships, but that it also plays an essential role in increasing internal organizational effectiveness and facilitating client breakthroughs. Innovative and straightforward research-based solutions give readers the power to put gratitude communication to work in new ways so they can experience gains in their own professional worlds. Gratitude Communication at Work is the ideal book for courses in organizational communication and culture, business/managerial communication, and corporate social responsibility. The book is also a valuable resource for professionals in leadership roles.

Agile Practice Guide has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice guide provides guidance on when, where, and how to apply agile approaches and provides practical tools for practitioners and organizations wanting to increase agility. This practice guide is aligned with other PMI standards, including A Guide to the Project Management Body of Knowledge (PMBOK Guide) sixth edition, and was devel-oped as the result of collaboration between the Project Man-agement Institute and the Agile Alliance.

Brooks offers readers a succinct, lively and robust introduction to the subject of organisational behaviour. While aiming to encourage and promote the critical examination of the theory of organisational behaviour, this book also seeks to enable students to interpret and deal with real organisational problems. This new edition has major changes to the text to embrace international contexts and the modern realities of OB. It has proved a popular student choice because it combines relative brevity with thorough coverage and plentiful real-world examples. Popular features for today's organisational behaviour course include: * More prominent organisational theory coverage - this key topic has been moved forward to provide students with an overview of the different ways OB can be looked at early on in the book. * More coverage of modern communications technologies, cross cultural management, generational change and the gig economy. * New and updated case studies and 'Managerial Implications' boxes help to broaden students' knowledge and understanding of OB in real organisations. * 'Illustration in Film' boxes illustrate key ideas through famous films such as 12 Angry Men and The Devil Wears Prada.

Understanding and Managing Conflict in Your Personal and Work Lives: A Behavioral Approach introduces readers to an innovative way of thinking about and reacting to dissonance in relationships. Instead of shying away from conflict, the text encourages readers to view instances of disagreement or discord as opportunities to examine their own behavior, learn and grow from their experiences, solve problems, and move forward. The opening chapter examines the differences between interpersonal and intrapersonal conflict, as well as constructive and destructive conflict. Readers learn how their personal history and personal characteristics affect the ways in which they react to conflict, as well as how they perceive it. Dedicated chapters address common behavioral responses, the role of motivation, and emotional responses to conflict. Readers learn how conflict and behavioral chains can develop over time and how these can contribute to recurring instances of tension within relationships. They develop skillsets related to creative problem-solving, negotiating outcomes, and managing team conflict. Third-party interventions and the role of power in conflict are also discussed. A comprehensive and empowering guide, Understanding and Managing Conflict in Your Personal and Work Lives is an ideal textbook for courses in psychology, especially those with focus on behavior and organizational leadership.

Managing Interpartner Cooperation in Strategic Alliances is a volume in the book series Research in Strategic Alliances that focuses on providing a robust and comprehensive forum for new scholarship in the field of strategic alliances. In particular, the books in the series cover new views of interdisciplinary theoretical frameworks and models, significant practical problems of alliance organization and management, and emerging areas of inquiry. The series also includes comprehensive empirical studies of selected segments of business, economic, industrial, government, and non-profit activities with wide prevalence of strategic alliances. Through the ongoing release of focused topical titles, this book series seeks to disseminate theoretical insights and practical management information that should enable interested professionals to gain a rigorous and comprehensive understanding of the field of strategic alliances. Managing Interpartner Cooperation in Strategic Alliances contains contributions by leading scholars in the field of strategic alliance research. The 12 chapters in this volume deal with significant issues relating to the management of interpartner cooperation in strategic alliances. These issues run the gamut covering legitimation, competition- cooperation angst, coopetition, identity bridging role of trust, linkages between trust and contract, multipartner innovation, R&D collaboration, knowledge flows, open innovation, paradoxes of cooperation, partner diversity, and whether or not to cooperate. The chapters contain empirical as well as conceptual treatments of selected topics, and collectively present a wide-ranging review of the noteworthy research perspectives on managing interpartner cooperation in strategic alliances.

In the context of our increasingly VUCA world and with the proliferation of modern crises, crisis management has evolved into a key task area that is no longer critical only to the energy, aviation, and security sectors and neither is it only the work of appointed crisis managers. Beyond the traditional acute crises, there are creeping crises, looming crises and black swan events, and also crises that have multiple, differentiated and non-linear trajectories. What then are the structures and capabilities necessary for organisations and leaders to be prepared to face this diverse range of modern crisis situations?The book presents several key competencies that crisis leaders and managers should possess and develop for effective crisis management. For instance, leaders would have to possess digital and cross-cultural competence, embody adaptive authenticity, manage tasks, engage in collective sensemaking, display transformative and agile leadership, and manage misinformation. The genesis of the qualities entailed a literature review, opinion surveys administered to officers who manage crises in their roles, and interviews with leaders and incident managers, as well as discussions with subject matter experts on the topic of Crisis Leadership. This book offers practitioners a better understanding of essential crisis leadership qualities and practical recommendations for action and development.Beyond the crisis leader, the book will also highlight the importance of the crisis-ready organisation and network. The interplay between the crisis leader and the broader organisational and operating systems in shaping effective crisis management will be discussed, with implications for leaders and organisations in developing and enhancing the crisis ecosystem so that crises can be effectively prevented, managed and learned from.

In a world becoming more and more virtual, human relations skills are being lost -- along with the skill of leadership. And yet never before have these abilities been more valuable or sought after. What's needed is a new type of leader -- one who can inspire and motivate others while adhering to timeless leadership principles such as flexibility, adaptability, trustworthiness, and distribution of power. With "Leadership Mastery," you will identify your strengths and adopt effective strategies to:
- Gain the respect and admiration of others using little-known secrets of America's most successful leaders
- Get family, friends, and coworkers to do what you ask because they want to, not because they have to
- Respond effectively in a crisis
- Make powerful decisions and follow through on them using Carnegie's action formula
Incorporating interviews with top leaders in business, entertainment, sports, and academia, "Leadership Mastery" stands next to the classic "How to Win Friends and Influence People."