Operations Management: Sustainability and Supply Chain Management focuses on the key strategic decisions of operations managers. The text also provides behind-the-scenes insights into how operations work within an organization. In this 14th Edition, a wealth of examples, solved problems, homework assignments, cases, and other learning resources help you better understand concepts important to today's operations management professionals.

John Gray, who changed the way people view gender differences with his #1 international bestseller Men Are from Mars, Women Are from Venus, now brings his insights to the business world.

In How to Get What You Want at Work, Gray analyzes the ways men and women misunderstand and misinterpret each other in the workplace, and he offers practical advice on reducing unnecessary conflict and frustration.

How to Get What You Want at Work will:

• Increase your performance by giving you the tools to improve communication, promote teamwork, and enhance working relationships.
• Increase your productivity by providing a greater awareness and appreciation of the diverse characteristics within each of us—and how these differences can positively or negatively affect productivity.
• Increase your effectiveness by empowering you to overcome frustration and resolve conflict in difficult communication situations.
• Increase your morale by utilizing interactive techniques that will promote respect and build trust.

Applying his trademark practical advice to everyday office issues, John Gray will teach you how to achieve your goals and how to make the workplace a source of fulfillment.

In the context of our increasingly VUCA world and with the proliferation of modern crises, crisis management has evolved into a key task area that is no longer critical only to the energy, aviation, and security sectors and neither is it only the work of appointed crisis managers. Beyond the traditional acute crises, there are creeping crises, looming crises and black swan events, and also crises that have multiple, differentiated and non-linear trajectories. What then are the structures and capabilities necessary for organisations and leaders to be prepared to face this diverse range of modern crisis situations?The book presents several key competencies that crisis leaders and managers should possess and develop for effective crisis management. For instance, leaders would have to possess digital and cross-cultural competence, embody adaptive authenticity, manage tasks, engage in collective sensemaking, display transformative and agile leadership, and manage misinformation. The genesis of the qualities entailed a literature review, opinion surveys administered to officers who manage crises in their roles, and interviews with leaders and incident managers, as well as discussions with subject matter experts on the topic of Crisis Leadership. This book offers practitioners a better understanding of essential crisis leadership qualities and practical recommendations for action and development.Beyond the crisis leader, the book will also highlight the importance of the crisis-ready organisation and network. The interplay between the crisis leader and the broader organisational and operating systems in shaping effective crisis management will be discussed, with implications for leaders and organisations in developing and enhancing the crisis ecosystem so that crises can be effectively prevented, managed and learned from.

Management methodology and its applicability in society has changed drastically during the COVID-19 pandemic. Organizations have had to adopt new forms of resilience based on the needs of a different consumer. The COVID-19 market is a challenge for both producers and consumers as it meets new needs and a new capacity of merchandising. Challenges and Emerging Strategies for Global Networking Post COVID-19 fully unleashes the broad potential of entrepreneurial activity by exploring and highlighting new businesses and, as a result, the well-being of millions of people globally throughout the COVID-19 pandemic and prospects for the future. Delving into topics such as student empowerment, economic sectors, and personal finance, this book is an essential resource for managers, CEOs, consultants, faculty of higher education, students, researchers, policymakers, and academicians.

The original, bestselling blockbuster which has transformed businesses worldwide.

The blockbuster number one international bestselling phenomenon is back … not that it ever really went away. This easily-read story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings and One Minute Reprimands.

The New One Minute Manager also includes information on several studies in medicine and in the behavioural sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all … it works.