The fast and easy way to learn how to manage people, projects, and teams

Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible.

"Managing For Dummies, 3rd Edition" is perfect for all levels of managers. This clearly written, easy-to-understand guide gives you practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees' performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more.Tips and advice for new and experienced managersAll-new chapters on employee encouragement and corporate social responsibilityGuidance on managing employees by leveraging the power of the Internet

Managing in today's lightning-speed business world requires that you have the latest information and techniques for getting the job done. "Managing For Dummies, 3rd Edition" provides you with straightforward advice and up-to-the-minute strategies for dealing with anything that comes your way.

Trust, Organizations and Social Interaction aims to promote new knowledge about trust in an organizational context. The book provides case-analysis of how trust is formed through processes of social interaction in which actors observe, reflect upon and make sense of trust behaviour and its meaning in an organizational and social environment. It greatly contributes to clarifying what a process view may mean in trust research and to the understanding how social interaction processes affect trust. The contributing authors demonstrate how trust and distrust are produced and reproduced in a complex interplay with social processes and practices. Instead of asking how trust may be measured or how trust is a resource for managers, they explore how trust develops and how managers become intertwined with and caught up in trust processes. This enlightening empirical analysis of trust and its relationship with organizational processes is a vital resource for students, academics and scholars of organization, management, organizational behaviour and change, HRM and learning. Contributors include: J. Allwood, N. Berbyuk Lindstroem, M. Bosse, M.-B. Ellingsen, B. Espedal, M. Frederiksen, L. Fuglsang, A.H. Gausdal, K. Gronhaug, U.K. Hansen, M. Ikonen, S. Jagd, S.T. Johansen, I.-L. Johansson, K. Malkamaki, K. Mogensen, L. Naslund, M. Neisig, K.A. Perry, M.A. Rasmussen, T. Savolainen, M. Selart, A. Sward, N. Thygesen, S. Vallentin

This lively guide showcasing original and carefully curated research illustrates the dynamic relationship between discourse and organizational psychology. It maps the origins and development of discursive approaches in the field of organizational psychology and provides a timely review of the challenges that may confront researchers in the years to come, thereby charting the current and future boundaries of the field. A Guide to Discursive Organizational Psychology delineates a potential research agenda for discursive organizational psychology. Contributions include empirically rich discussions of both traditional and widely studied topics such as resistance to change, inclusion and exclusion, participation, multi-stakeholder collaboration and diversity management, as well as newer research topics such as language negotiations, work time arrangements, technology development and discourse as intervention. Discursive devices for addressing these phenomena include interpretive repertoires, modes of ordering, rhetorical strategies and sense-making narratives. This timely book will serve as a guide for students or researchers who are new to discourse analysis in the field of organization and management studies, and provide new perspective to anyone seeking to enhance their conceptual and methodological understanding of the field. It marks a central reference point for anyone interested in the intersection of discursive approaches and organizational psychological phenomena. Contributors include: P. Dey, C. Gaibrois, A.-K. Heydenreich, P. Hoyer, C.D. Jacobs, C. Michels, J.C. Nentwich, R. Pfyl, D. Resch, F. Schulz, C. Steyaert, F. Ueberbacher

Managing the natural environment is fundamental to many businesses, yet management scholars have understudied how natural resources are acquired and deployed, how they constrain and challenge strategy and innovation, and how they differ from more conventionally studied resources in management. This book captures leading and thought-provoking conceptual and empirical contributions on how organizations (ought to) interact with such natural resources. Utilizing a distinctly managerial approach, the chapter authors explore topics such as inter-organizational relationships, strategic responses, and risk and resilience at the interface of the natural environment. By applying and extending management theories such as resource dependence, transaction costs, the resource-based view, dynamic capabilities and imprinting in a natural resource context, the authors open up multiple avenues for future research. At the same time, they seek to actively build a global community of management scholars interested in natural resources. Multidisciplinary in approach and clear in execution, this book will be of interest to students and researchers studying natural resource management and policy, policymakers from regional, national, and trans-national bodies, as well as leaders of environment focused NGOs. Contributors include: B. Bastian, H. Burgers, M. Bystrowska, B. Crawford, C. Dean, G. George, J. Good, B. Grogaard, S. Gurtner, Y. Hu, F. Keller, R.P. Lee, T.L. Liak, S. Mehra, V.V. Miller, F. Paetzold, A.C. Presse, M.J. Pisani, R. Reinhardt, U.H. Richter, L. Schiffer, S.J.D. Schillebeeckx, C.L. Tucci, C. Van der Byl, K.A. Wigger, M. Workman. F. Zarea Fazlelahi

The Research Handbook on Export Marketing provides a wealth of vital knowledge from scholars who are experts in their fields from around the world. The book emphasizes the most topical issues in international marketing today - small and medium enterprises, exporting performance, the services sector, new products, and dynamic capabilities. The articles are well written and informative. The volume makes an excellent contribution to this important literature.' - Gary Knight, Willamette University, USThere has been a proliferation of research published in the area of export marketing in the last four decades. As research output has grown, some previous research has noted that poor conceptualization of performance measures can produce weak theoretical foundations that may eventually become irrelevant in practice. This Handbook aims to inject rigor into this debate and will act as a starting point for future research on export marketing. The Research Handbook on Export Marketing profiles the following main theoretical frameworks used in export marketing: contingency theory; the eclectic paradigm; industrial organization theory; resource-based theories; relational exchange theory; internationalization process theory; network theory; agency theory and transaction cost economics. The different measures of export marketing performance cited in the literature, together with the nature of the relationships between antecedent variables and dependent variables of export marketing performance, are also examined. With expert contributions, this book outlines the development of export marketing theory from its inception to the current day and explores the utility of export marketing theory in assessing export marketing performance. Giving prominence to theoretical approaches in export marketing, this book will provide a necessary reference point for academics and students alike researching export marketing. Practitioners engaged in the pursuit of export management will also benefit from this insight. Contributors include: Y. Ali, M. Amin, S. Arora, Y. Asseraf, B. Aykol, V. Bamiatzi, D.L. Dean, F. Durrieu, I. Ferreira, J. Heyl, A. Hinterhuber, C.C. Julian, E.T. Kahiya, I. Kardes, O.T. Koc, L.C. Leonidou, L.-Y. Li, S.M. Liozu, J. Liu, T.K. Madsen, G.O. Ogunmokun, J.C. Pinho, S. Rezaei, Md. A. Saleh, S. Samiee, A. K. Shamsuddoha, A. Shoham, C.A. Solberg, A.A. C. Teixeira

Chinese multinationals have grown in size and increased their global presence dramatically over the last decade. They have emerged as formidable competitors for western incumbents. These firms have instigated profound changes, such as displaced trade and investment flows, new business models, and the emergence of a new geography of global innovation. In a single volume, The Era of Chinese Multinationals captures the forces driving the disruptive growth of Chinese multinational corporations. Following a presentation of the surge of Chinese companies, the book turns to corporate characteristics of those firms and how they compare with western multinationals in terms of revenues, profits, branding, and business strategy. The book uses data and case studies to depict the relevant issues with the goal of providing insights to global executives on collaborating and competing with Chinese companies.

'As the author of a new book, Professionalizing Leadership, in which I take on the leadership industry, specifically the often careless and casual way in which we profess to teach how to lead, it gives me particular pleasure to highly recommend Teaching Leadership by Perruci and Hall. Though it's possible to take issue with some specifics, to anyone with any interest in leadership as pedagogical practice, especially but not exclusively at the undergraduate level, I say this book is not to be missed.' - Barbara Kellerman, Harvard University, US and author of, among others, The End of Leadership, Followership, and Bad Leadership 'This book is a must read for educators and students who want to master the fine art of developing leaders and becoming leaders.' - Prasad Kaipa, Kaipa Group, US 'Teaching Leadership takes the reader from leadership traits to leadership transformation, and models the pedagogy it professes. Those of us who bridge theory and practice on a daily basis will find the historical, theoretical, and philosophical context in which leadership education, training and development are defined an invaluable prism through which we better understand the why, what and how of leadership. While this book comes close to being the canon we incessantly seek, the authors intentionally avoid this. Instead, they present an integrated complexity of information with glorious clarity. The coalescence of scientific knowledge, philosophical grounding, intentionality, reflection, preparation, thoroughness, program design and evaluation on which Teaching Leadership is based, is a benchmark for best practice in teaching and forming leadership.' - Katherine Tyler Scott, Ki ThoughtBridge LLC, US Can we really teach leadership? Yes, we can, and this book provides innovative ways of doing so. It is designed to help educators contribute to their learners? leadership development by expanding and enhancing their knowledge and competencies through a study of theory, practice and experiential learning. We need effective leaders at all levels of society. The more educators do to prepare leaders to make a positive difference, the better off the world will be. Educators can adjust, adopt, and adapt concrete examples provided in this book to fit their own organizations? needs. The authors explore time-tested efforts at linking leadership theory and practice in ways that promote meaningful leadership development for our learners. Starting from ''?why?'' and ''?what?'' about leadership, the book progresses to ''?how?'' to organize teaching leadership. It emphasizes lessons learned as a result of decades of experience in the design, implementation, and evaluation of nationally recognized leadership programs. Each chapter includes reflection questions that allow educators to consider how the content is relevant or can be applied to their own institutional context. Teaching Leadership is written for educators and practitioners in undergraduate and graduate-level leadership programs, in professional schools, in technical institutes, and in government institutions, as well as for those working in for-profit and not-for-profit organizations.

We live in a rapidly changing world. The spread of mobile and internet-based tools has altered how customers discover and purchase new products. If your business does not adapt to meet this latest consumer revolution, you will be left behind. Specifically for the hospitality industry, hoteliers and aspiring hoteliers must be able to comprehend how all aspects of hotel operations are impacted. The inspiration for "Llamas Rule" is to give hoteliers a new tool in their arsenal- one that takes into account all the recent changes to our system of commerce. This is not an introductory textbook on the hospitality industry, but rather a compilation of selected topics that highlight both modern success stories and potential pitfalls. This book will bolster your management skills by explaining many of the sales, marketing, branding, technological and psychological principles at work behind such contemporary facets of hotel operations as websites, travel agencies, internet-based sales channels and mobile apps as well as the more traditional aspects like on-site amenities, guestroom features, F&B, reservations, housekeeping and the front desk operations. Above all, it is stressed that the success of a property, even with all that has changed in recent years, nonetheless depends on the relationship a hotel fosters with its guests. This is the hotelier's guidebook that recognizes future developments while celebrating the past.

Organizations who want to keep their competitive advantage in global markets need to be able to successfully operate across cultures. The challenge is that there are currently not many cases that integrate elements of global competency that represent the challenges and idiosyncrasy of operating in multicultural business environments. Cases on Global Leadership in the Contemporary Economy is a critical reference source that focuses on cases that present scenarios of organizations or individuals who are immersed in environments that are impacted by cultural factors and how these factors affect skills related to global leadership. It presents research on the impact of cultural dimensions in leadership, the importance that understanding culture can have on the effectiveness of international business strategies, and how motivation is perceived differently across cultures. Featuring coverage on a broad range of topics such as knowledge management, social enterprise, and global business, this book is ideally designed for managers, executives, human resources officials, government officials, students, professionals, and researchers.